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TRAINING &

DEVELOPMENT
BY

DR MILI DUTTA

ASSISTANT PROFESSOR

BITOC LALPUR,RANCHI

MILIDUTTA@BITMESRA.AC.IN
Contents are taken from following sources
Raymond Noe,(2008), Employee Training and Development 4thEd,Tata McGraw Hill
Private Ltd.
Mamoria& S. V. Gankar, (2004) Personnel Management 24thed,Himalaya Publishing house.
MirzaS.Saiyadain,(2003)HumanResourceManagement,3rded,TataMcGrawHillPrivate
Ltd.
Dessler, Garry, Human Resource Management, Prentice Hall ofIndia.
Aswathappa, K., Human Resource Management-Text and Cases, Tata McGraw Hill
What is TRAINING
“Training is the act of increasing the knowledge skill and ability
of an employee for performing the job assigned to him”
According to Garry Dessler, “Training is the process of teaching new employees the basic skills they need to
perform their jobs”

According to Jack Halloran, “Training is the process of transmitting and receiving information related to
problem-solving”

Edwin B. Flippo Said, “Training is the act of increasing the knowledge and skills of an employee for doing a
particular job”

In the words of Dale S. Beach, “Training is the organized procedure by which people learn knowledge and
improve skill for a definite purpose.”

In the words of Michael J. Jucius, “Training is a process by which the aptitudes, skills, and abilities of
employees perform specific jobs are increasing.”
I hear I forgot,I see I remember ,I do I
Understand”
SCOPE OF TRAINING
KNOWLEDGE
SKILL ACQUISITION
ATTITUDE FORMATION
ETHICAL VALUES
ANALYTICAL REASONING
WHY TRAINING ??/ NEED
Enlargement of Skills and competency
Effective utilization of existing human resources
Enhancement of customer satisfaction
Enhancing competitive advantage
Enrichment of team spirit
Ensuring personal growth
Establishing a positive organizational climate
Encouraging better health and safety measures
Ensuring Organizational growth and development
NEED & RATIONALE OF TRAINING
Each employee contributes to an organization's overall
function.
✓Career Advancement
✓Changing Technology
✓Quality Conscious Customers
✓Greater Productivity
✓Stable workforce
✓Increased safety
✓Better management
OBJECTIVE OF TRAINING
➢To increase the knowledge of workers in doing specific jobs
➢To impart new skills among the workers systematically so that they learn quickly.
➢To bring about change in the attitudes of the workers towards fellow workers, supervisor and the
organization
➢To improve the overall performance of the organization
➢To make the workers handle materials ,machines and equipment efficiently and thus to check
wastage of time and resources.
➢To reduce the number of accidents by providing safety training to workers
➢To prepare workers for higher jobs by developing advanced skills in them.
Training at Reliance
The company believes in achieving competitive advantage through efficient human capital
Objective :To groom people both in personal as well as professional capabilities
Wide range of customized training programmes to cater to the specific needs of workforce and
meet its strategic goals
Target oriented training programmes
Programmes to meet diverse skill needs of its employees
Dronacharya schemes
TRAINING
Training is usually a short-term skill development exercise meant for non-managerial employees .
It utilizes a systematic and organized procedure by which non-managerial personnel learn
technical knowledge and skills for a definitive purpose.
WHY???
1. Learn a job
2. Overcome deficiency of present job
3. Upgradation of knowledge
4. Ensuring personal growth
5. Prevent from obsolescence
6. Learn new skill and knowledge
7. Enhance their performance
Management Development
Management Development is any attempt to improve managerial performance by imparting
knowledge, changing attitude or increasing skills. (Gary Dessler)

Management development simply means training reserved for those who currently are or who
are about to become managers.(Terry L .Leap et al.)

Management Development is the process by which managers acquire not only skills and
competency in their present job but also capabilities for future managerial tasks of increasing
difficulty and scope.( Edwin B Flippo)
DEVELOPMENT
▪The future of an organization rests firmly on the competencies and dynamism of its managerial
people.
▪Managerial job often involves decision making that calls for knowledge of the latest
developments in the related fields and excellent analytical skills.
▪Sustained development of the capabilities of the managers is essential.
▪ Management development is a long-term development process which focuses on developing
capabilities of the existing and future managers. .
Goals of Development Programmes
Accomplishing corporate goals
Ensuring internal consistency in the organizational philosophy
Helping better integration of various activities
Promoting dynamic and efficient management practices
LEARNING DIMENSIONS TRAINING DEVELOPMENT

WHO is learning? Non-managerial personnel Managerial Personnel

WHAT is learned? Technical and mechanical operations Theoretical ,Conceptual ideas

WHY such learning takes place? Specific job-related purpose General Knowledge

WHEN learning occurs? Short-term Long-term


TRAINING Vs DEVELOPMENT
TRAINING DEVELOPMENT

It is a process of increasing knowledge and It is a process of learning and growth


skill of an employee
It is a short-term process
It is a long-term process
It is job oriented process
It is career oriented process
It helps individual to learn how to perform his
present job satisfactorily It prepares the employee for future job and
growth in all aspects
Training is reactive process
Development is proactive process
CHALLENGES TO EFFECTIVE TRAINING
❖ Effectiveness in Need Analysis
❖ Designing of the Programme
❖ Relevance of Training methods
❖ Resource Person
❖ Lack of commitment
❖ Evaluation of training
❖ Diverse workforce
https://image.slidesharecdn.com/6traininganddevelopmentppt-121019220320-phpapp02/95/training-and-development-ppt-12-638.jpg?cb=1350684262
“Do you think training act as a
motivator”
MOTIVATION PROCESS
Herzberg’s Hygiene and Motivators
TRAINING AND MOTIVATION
❑ Employees who are engaged in their jobs and careers want to know more about their company and industry.
❑ Training is a winning prospect for all involved.
❑ Training helps in career advancement
❑ Training ensures performance
❑ Training can help employees understand how their work fits into their company's structure, mission, goals and
achievements.
❑Training to improve work quality and outcomes.
❑Many employees join their organizations not just to have a job but to develop a career.
❑Training helps employees realize their goals by giving them the education they need.
❑ To learn about new aspects of business and even higher-level managerial skills they can use down the line.
TRAINING ,DEVELOPMENT &
EDUCATION
Training is a process of learning a sequence of programmed behaviour.
It attempts to improve their performance on the current job or prepare them
for intended job.
Development :Training a person for a bigger and higher job is
development.It covers not only those activities which improve job
performance but also which brings about growth of the personality. It helps
individuals in the progress towards maturity and actualization of their
potential.
“Education is the process of increasing the general knowledge, and
understanding of a particular theme or subject”
LEARNING
Learning is knowledge gained through experience.
“Learning is that human process by which skills, knowledge, habits ,attitudes are acquired and utilized in
such a way that behaviour is modified”
1.Every individual is capable of learning
2. It is a continuous process
3.Learning is active not passive
4 Previous experience of the individual affects learning experience
5. Learning is closely related to attention and concentration
EDUCATION
Education is the process of facilitating learning, or the acquisition of knowledge, skills,
values, morals, beliefs, and habits. Educational methods include teaching, training,
storytelling, discussion and directed research. Education frequently takes place under
the guidance of educators, however learners can also educate themselves.
Education is knowledge gained through teaching.
“Education is the process of increasing the general knowledge, and understanding of
a particular theme or subject”
Education is the process of imparting knowledge, values, skills and attitudes, which
can be beneficial to an individual.
It develops a logical and rational mind.
It develops understanding of basic principles and develops the ability of
analysis , synthesis and objectivity
EDUCATION LEARNING

CONTEXT Classroom world

ENVIRONMENT Simulated Real

CONTENT Fixed Open

FOCUS Administrative Empowerment

PROCESS Standardized Personalized

MOTIVATION Extrinsic Intrinsic

EXPECTATION Grades & Certificates Knowledge ,Skill and experience

NATURE Passive Active

BASED ON Curriculum Curiosity and experience


THANK YOU

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