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Leadership in Organizations

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LEADERSHIP IN ORGANIZATIONS

MG218
Spring 2018

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Topics

Introduction to Leadership
– Leaders Matter
– The new reality of Leadership
– Comparing Management and Leadership

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Leaders Matter
“In whatever direction a ship moves the flow of waves
it cuts will always be noticeable ahead of it…When
the ship moves in one direction there is one and the
same wave ahead of it, when it turns frequently the
wave ahead of it also turns frequently. But wherever it
may turn there always will be the wave anticipating its
movement. Whatever happens it appears that just
that event was foreseen and decreed. Wherever the
ship may go, the rush of water which neither directs
nor increases it movement foams ahead of it, and at a
distance seems not merely to move of itself but to
govern the ships movement also” (Tolstoy, 1991).

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Leaders Matter

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Ex. 1.2 The New Reality for
Leadership
OLD Paradigm NEW Paradigm
Stability Change/crisis mgt.
Control Empowerment
Competition Collaboration
Uniformity Diversity
Self-centered Higher purpose
Hero Humble

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Management

Management is the attainment of


organizational goals in an effective and
efficient manner through planning,
organizing, staffing, directing, and
controlling organizational resources.

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Ex. 1.3 Comparing Management
and Leadership
Management Leadership

Direction Planning and budgeting Creating vision and strategy


Keeping eye on bottom line Keeping eye on horizon

Alignment Organizing and staffing Creating shared culture and


Directing and controlling values
Creating boundaries Helping others grow
Reducing boundaries
Relationships Focusing on objects – Focusing on people – inspiring
producing/selling goods and and motivating followers
services Based on personal power
Based on position power Acting as coach, facilitator,
Acting as boss servant

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Ex. 1.3 (contd.)
Management Leadership

Personal Qualities Emotional distance Emotional connections (Heart)


Expert mind Open mind (Mindfulness)
Talking Listening (Communication)
Conformity Nonconformity (Courage)
Insight into organization Insight into self (Character)

Outcomes Maintains stability; creates Creates change and a culture


culture of efficiency of integrity

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Ex. 1.5 Top Seven Reasons for
Executive Derailment
1. Acting with an insensitive, abrasive, intimidating,
bullying style
2. Being cold, aloof, arrogant
3. Betraying personal trust
4. Being overly ambitious, self-centered, thinking of
next job, playing politics
5. Having specific performance problems with the
business
6. Overmanaging, being unable to delegate or build
a team
7. Being unable to select good subordinates

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Example1: Vineet Nayar, HCL Technologies
Vineet Nayar – CEO HCL
Technologies 2005 – 2013
when he joined HCLT was loosing ground and
best employees to its competitors.
He transformed the company mired in
complacency into a one of the fastest-growing global IT service
firms.
HCL implemented a four-phase transformation for its “Employees
First” journey:
Mirror Mirror, Confronting the Truth
Using Transparency to Build Trust
Inverting the Management Pyramid
Recasting the Office of the CEO

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Example 2: Google’s Eight Rules for
Good Leader Behavior
In 2009, Google's Project Oxygen was birthed with a
fundamental mission: To build better bosses.
Researchers coded more than 400 pages of interview notes
and data, and rolled out the results to employees. Later, these
results became the source of various training programs for
managers.
They found that successful managers consistently had these
eight qualities, in order of importance:
Be a good Coach.
Empower your team and don’t micromanage.
Express interest in team members.
Don’t be a coward. Be productive and result oriented.
Be a good Communicator and listen to your team.
Help your employees with career development.
Have a clear vision and strategy for the team.
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Have key technical skills so you can help advise the team.

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