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Neuromarketing Slides

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The key takeaways are that neuromarketing studies how people react to marketing techniques using biometric sensors and social studies in order to maximize sales. It aims to understand brain reactions to triggers like smell, appearance, language and celebrity associations.

Neuromarketing is a field of marketing that studies how people react to techniques using biometric sensors, social studies and subliminal messaging. It looks at brain reactions to social triggers like smell, appearance, descriptive language and associating celebrities with brands. Techniques mentioned include MRI, EEG and subliminal messaging.

Brands mentioned as using neuromarketing are Yahoo, Hyundai, Microsoft and Citigroup. Hyundai had drivers study a new car while wearing EEG caps to understand their thoughts.

Neuromarketing

What is Neuromarketing?
• Neuromarketing is a field of marketing that
involves studying the way people react to
marketing techniques and adjusting those
techniques to maximize sales.
• Neuromarketing includes the use of biometric
sensors, social studies, and subliminal
messaging.
• Neuromarketers study the brain’s reaction(s) to
certain social triggers such as smell,
appearance, descriptive language, associating
celebrity with a specific brand.
• Biometric sensors such as MRIs (Magnetic
Resonance Imaging) and EEG
(electroencephalography) machines are often
used to monitor brain activity before, during,
and after exposure to neuromarketing
techniques.
Brands that use neuromarketing:

• Yahoo
•Hyundai
•Microsoft
•Citigroup

Thinking cap: Hyundai wants to know what


consumers think about a new car it's
planning. It asked drivers to study it while
wearing EEG caps.
Example of fMRI
Volkswagen EEG Example

The ad campaign Steve that created the maximum brain activity,


generated significantly more calls to a non-smoking hotline.
The Human Brain

• Research in neurosciences demonstrates that although the 3


brains communicate with each other, each one has
a specialized function:
 The “New Brain” thinks. It processes
rational data and shares its deductions
with the other two brains.
 The “Middle Brain” feels. It processes
emotions and gut feelings and also share
its findings with the other two brains.
 The “Reptilian Brain” decides. It takes
input from the other 2 brains but it
controls the final decision making process.
The 6 Stimuli

• Self-Centered
• Contrast
• Tangible
• Beginning and End
• Visual
• Emotion
MIRROR NUERONS

• mid-1990s with the eating of an ice cream


cone at a research lab in Parma, Italy.

• brain seemed to be having a physical


experience just by watching a physical
experience.
a special cluster of cells in our brains that
scientists have named “mirror neurons”
because they seem to 
mirror in your brain an experience you see, he
ar, or read

The Experiments:
• Up & Down
• Lab Coats
APPLICATION OF MIRROR NEURONS IN ADVERTISING

Symbols
Colours
Detail
Sound
Elements
Used

Image
Criticisms:

• Although Neuro Science Studies may yield


exciting insights into better understanding the
physiology behind decision-making, only
validate what marketing professionals already
know and do not provide revolutionary
insights into the creation of new marketing
strategies.
• The Expense Might Outweigh The Benefits
The average cost to scan one subject for one hour is
between $400 amd $550.
• Although fMRI imaging is being marketed as more reliable
than traditional means of gathering consumer preference
information, it is not a perfect science. Body movement such
as breathing can distort and disrupt images, and the
interpretation of the results is subjective. The human brain is
complicated, and activity in various sections at the same
time can be interpreted in a variety of ways.
• As a result,  conclusions are often based on assumptions,
which is not all that different from traditional market
intelligence gathering.
• Unrealistic Goals, Perhaps?
BrightHouse founder Clint Kilts claimed that
rather than predicting individual purchasing
behavior, neuromarketing will help them
understand how people develop preferences

"Our goal is to change company, not consumer,


behavior," he says.
  
• Although brain mapping has provided keen insight into
the neurophysiologic responses, the utilization of such
information into a revolutionary marketing plan remains
allusive and expensive.  According to "The application of
functional magnetic resonance imaging for market
research" by  Peter Kenning,  "…in order to determine
whether the market researchers, fmri or other techniques
such as MEG rally provide a window into the consumer
mind, much more empirical evidence is needed."  The
only beneficiary so far has been the neuroscientists in
obtaining funding for their research.
• Neuromarketing has been termed a scam, a
hype or a passing fad by many others.  As long
as companies believe in the quest for the
mythical buying button, funding for such
research will continue to pore in. However
unless neuroscience can prove the information
garnered from such study can be translated
into a successful, actionable marketing plan,
interest and investment will continue to wane.
Somatic Markers

Illustration
Practical Examples

• Childhood memories: good or bad?


- Parents used a certain product, you do too.
- Colgate team came to schools, happy
memories.
• Somatic marker is like a bookmark. Dramatic,
unforgettable event. Think 9/11, Diana’s death
Vs what you had for dinner two days ago?
• Ads need to create this marker. Blending ipad?
By Blendtec.
Examples

• advertisement creates these markings that fuel


consumers to buy their brands- shortcut.
- these can be ‘memory we rely on, a funny
commercial, a catchy slogan, or something that
celebrities and our friends have’
- olper’s mera intikhaab – emotional association
‘…aurat honay ka..kar bhi sakti, tou kuch aur na karti’
‘The hardest job in the world is truly the best job in
the world. Thank you Mom’
• http://www.colgate.co.in/app/Colgate/IN/Cor
p/ColgateCares/Bsbf/dr-rabbit.cvsp
Examples

• Marketers need to understand:


‘Buying nappies is not really about functional
absorption power, but rather about a woman
making a choice that helps her feel like she’s
the best mum’
• Pampers uses this appeal.

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