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    Discovering Hospitality and Tourism, 2nd Ed

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    RHTi BD
    The document discusses family-service restaurants and buffet restaurants. It outlines unique features of family-service restaurants including an emphasis on comfort foods and child-friendly aspects. It also discusses who visits family-service restaurants and provides organization charts for a family-service buffet restaurant and table-service operation. Additionally, it covers guest advantages of buffets and tactics for managing buffet food costs.

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    © All Rights Reserved
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    Discovering Hospitality and Tourism, 2nd Ed

    Uploaded by

    RHTi BD
    62 views8 pages
    The document discusses family-service restaurants and buffet restaurants. It outlines unique features of family-service restaurants including an emphasis on comfort foods and child-friendly aspects. It also discusses who visits family-service restaurants and provides organization charts for a family-service buffet restaurant and table-service operation. Additionally, it covers guest advantages of buffets and tactics for managing buffet food costs.

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    The document discusses family-service restaurants and buffet restaurants. It outlines unique features of family-service restaurants including an emphasis on comfort foods and child-friendly aspects. It also discusses who visits family-service restaurants and provides organization charts for a family-service buffet restaurant and table-service operation. Additionally, it covers guest advantages of buffets and tactics for managing buffet food costs.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    62 views8 pages

    Discovering Hospitality and Tourism, 2nd Ed

    Uploaded by

    RHTi BD
    The document discusses family-service restaurants and buffet restaurants. It outlines unique features of family-service restaurants including an emphasis on comfort foods and child-friendly aspects. It also discusses who visits family-service restaurants and provides organization charts for a family-service buffet restaurant and table-service operation. Additionally, it covers guest advantages of buffets and tactics for managing buffet food costs.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 8

    Alternative Types of Commercial

    Foodservice Operations

    Discovering Hospitality and Tourism, 2nd Ed.


    Ninemeier and Perdue
    © 2008 Pearson Education, Inc.
    Upper Saddle River, NJ 07458
    O.H. 14.1
    Unique Features of Family-
    Service Restaurants

    • A significant emphasis on comfort foods


    rather than on themes
    • Child-friendly, with many high or booster
    chairs, several kids’ menus or menu items,
    and pre-meal games
    • Relatively fast table service
    • A relatively extensive menu with lower
    prices than midscale restaurants

    Discovering Hospitality and Tourism, 2nd Ed.


    Ninemeier and Perdue
    © 2008 Pearson Education, Inc.
    Upper Saddle River, NJ 07458
    O.H. 14.2
    More Unique Features of
    Family-Service Restaurants
    • California-style menus that feature breakfast,
    lunch, and dinner items during the entire time
    that the restaurant is open
    • A de-emphasis on the sale of alcoholic
    beverages
    • Sit-down counter spaces: Many properties
    provide stools at a counter in addition to chairs
    at tables
    • Long hours of operation: Many properties are
    open from early morning to late at night; some
    are open 24 hours daily

    Discovering Hospitality and Tourism, 2nd Ed.


    Ninemeier and Perdue
    © 2008 Pearson Education, Inc.
    Upper Saddle River, NJ 07458
    O.H. 14.3
    Who Visits Family-Service
    Restaurants?
    • Travelers who desire menu items other than those
    offered by quick-service restaurants
    • Families with children
    • Guests who prefer to dine in an alcoholic-free
    environment
    • Persons desiring foodservices when many
    properties are closed
    • Elderly and other persons on a budget and/or who
    desire “homestyle” food
    • Community/civic service groups who desire
    foodservice as part of their meeting agenda

    Discovering Hospitality and Tourism, 2nd Ed.


    Ninemeier and Perdue
    © 2008 Pearson Education, Inc.
    Upper Saddle River, NJ 07458
    O.H. 14.4
    Organization Chart for a Family-
    Service Buffet Restaurant

    Discovering Hospitality and Tourism, 2nd Ed.


    Ninemeier and Perdue
    © 2008 Pearson Education, Inc.
    Upper Saddle River, NJ 07458
    O.H. 14.5
    Organization Chart for a Family-
    Service Table-Service Operation

    Discovering Hospitality and Tourism, 2nd Ed.


    Ninemeier and Perdue
    © 2008 Pearson Education, Inc.
    Upper Saddle River, NJ 07458
    O.H. 14.6
    Guest-Related Advantages of
    Buffets
    • Flexibility. They can select the items and the amount
    of each item that they desire to eat.
    • Value. Guests believe they receive a bargain when,
    regardless of how much they take, the price is the
    same.
    • Unlimited food. All items displayed are available for
    guest selection and appear to be available in
    limitless amounts.
    • Speed and convenience. There is no production
    waiting period as occurs when guests place orders
    with servers.

    Discovering Hospitality and Tourism, 2nd Ed.


    Ninemeier and Perdue
    © 2008 Pearson Education, Inc.
    Upper Saddle River, NJ 07458
    O.H. 14.7
    Tactics for Managing Buffet
    Food Costs
    • Forecast guest counts accurately to
    estimate production needs
    • Have the philosophy that food costs can be
    controlled
    • “Learn from the garbage can”
    • Analyze/improve the menu
    • Use basic food preparation/service tactics

    Discovering Hospitality and Tourism, 2nd Ed.


    Ninemeier and Perdue
    © 2008 Pearson Education, Inc.
    Upper Saddle River, NJ 07458
    O.H. 14.8

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