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Pakistan

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Country Pakistan

“Impact of E-Government Program


on the under privileged in Sindh
Province and Karachi City”

by

M. Yahya Waliullah* & S. M. Raza**


yahyaitchief@hotmail.com & e-govt@hotmail.com
 *Muhammad Yahya Waliullah is presently working as
Secretary, Information Technology Department,
Government of Sindh, Karachi-74000, Pakistan.
yahyaitchief@hotmail.com

 **S. M. Raza is presently working as Project Director E-


Government, Information Technology Department,
Government of Sindh, Karachi-74000, Pakistan e-
govt@hotmail.com

 +Disclaimer: Both the authors are working for the


Government. However opinion expressed in the paper
are their own and do not reflect Government view in any
way. All the quoted data/information is obtained from
sources available in public domain and may have
copyright of their respective authors/organizations.
Human Security & e-Governance
 Human Security is a critical issue in many
countries and cities.
 Physical security that is to say security of life and
property comes first.
A case of Karachi
 Karachi is the fastest growing city in Asia the
population which was 0.27 Million in 1947 now
stands to over 15.5 Million persons.
KARACHI
Urban Megalopolis

In Million
16
12
8
4
0
1947 1951 1961 1972 1981 1998 2003

Population

Fastest growing city in Asia


Karachi: USE of ICT in Human
Security
 Majority of Karachi’s population now comprises of
migrants from India or their off spring (first generation).
 The multi ethnic composition is a mixture of massive influx
of population from allover the country as Karachi has
been a high wage and low price island in the region for
over three decades.
 The regional events of 1980’s especially Afghan refugees
flocked to the city. Influx of illegal arms aggravated the
law and order situation in the city.
Challenges faced by Government
 Massive influx of people from allover the country
including Afghan refugees and other under
privileged regions has been a major cause of
prevailing human security issues in Sindh
province in general and Karachi city in particular.

 Government’s efforts to control the crimes and


law and order situation cannot be successful
unless they are strongly backed by community
support through public private partnership.
Public Private Partnership
 Concerned citizens of Karachi assembled at the
platform of CPLC (Citizen Police Liaison
Committee)
 CPLC is based on the idea of community support
to government’s crime control efforts and for that
CPLC is using Information Technology as a
prime tool to assist government agencies by
providing them technologically enhanced
Information access.
ROLE OF CPLC
 CPLC: A project focused on human security, using
ICT tools and leading to good governance.
 Based on the Public Private Partnership Model.
 People centric effort to facilitate everyone using
ICT
 For general public to have access to services it
costs only a phone call or SMS.
 Has provided vigilant monitoring for investigation
and apprehending criminals.
 The project has gained public confidence in a
short time due to its qualitative performance.
Role of CPLC Contd..
 CPLC over the years has collected and tabulated
the crime related database which is stored and
accessed in collaboration with law enforcement
agencies.
 CPLC has a Central Reporting Cell (CRC)
supported by District Reporting Cells (DRC).
 Public has access to lodge complains which
once lodged can not be tempered.
Role of CPLC Contd…

 CPLC is using multiprocessor machines powered


by Linux / Windows SQL server to store crime
related database which is available for access to
law enforcement agencies on 24x7 basis.

 CPLC is also assisting both local and foreign law


enforcing agencies for the screening of criminal
records, Specialized sketching software is being
used to identify suspects.
Central Reporting Cell (CRC)
 CRC is connected to five District Reporting Cells (DRC)
through WAN. Any information on the servers of DRC is
also mirrored on CRC servers.
 DRC’s can also receive information through SMS,
telephone lines and physical visits.
 CRC computer is connected to the wireless systems of
Police department of entire country and motor vehicle
registration office.
 CRC maintains databases of
a. Stolen / Snatched motor vehicles
b. First information report (FIR)
c. Criminal records with photo and finger prints.
Central Reporting Cell (CRC)

 GIS for spatial crime analysis.

 Computerized Identity Kit for development of


sketches of criminals.

 Electronic mailing and relaying system.

 Computerization of prisoner's record system.


CPLC: CENTRAL COMMAND COMPUTER SYSTEM
CPLC: CENTRAL COMMAND COMPUTER SYSTEM
Computerized Sketching of
Suspects
CASES OF KIDNAPPING FOR RANSOM
Solved and Groups Apprehended from January 1990 to December 2003
100
Kidnappings OVERALL
Cases Solved 65
8.8%

79 Gangs Apprehended 113


80 15.2%
314
42.4%

68
NUMBER OF CASES

60 249
33.6%

45 Kidnappings Gangs Apprehended


43
Cases Solved Un-Solved Cases
40
33

24 25
22 21 21
20
20 17 17
14 15 14 14
12 11 12 11 11
8 9 9 8 8 9 9
7 6 7 7 7
5 4 4 4 5 4 4
3

0
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003

Total Cases = 314 Solved Cases = 249 or 79.30 %


Gangs Apprehended = 113 Unsolved Cases = 65 or 20.70 %
TWO WHEELERS SNATCHED / THEFT
FOUR WHEELERS SNATCHED / THEFT
CELL PHONES SNATCHED / THEFT
HOMICIDAL CASES
ROBBERIES AND DACOITIES
CONCLUSION / LESSONS TO BE LEARNT
 Projects should have confidence of stake holders
(Government, community, target people and
donors).
 ICT be used as a tool for improving
implementation and performance of project.
 ICT technologies should be kept under continuous
review.
 Stake holders should share the cost, at least
maintenance cost.
 Users should pay users service charges.
 Projects should be sustainable.
 Management / Steering committee should not be
permanent.

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