Domino's Pizza began as a small Michigan pizzeria founded by brothers James and Tom Monaghan in the 1960s. Since then, Domino's has grown to become the global leader in pizza delivery through strategic investments in technology, a franchise business model, and innovative marketing. Key to Domino's success has been its alignment of business strategy with operations, including a focus on digital ordering, delivery logistics, and menu simplicity.
Domino's Pizza began as a small Michigan pizzeria founded by brothers James and Tom Monaghan in the 1960s. Since then, Domino's has grown to become the global leader in pizza delivery through strategic investments in technology, a franchise business model, and innovative marketing. Key to Domino's success has been its alignment of business strategy with operations, including a focus on digital ordering, delivery logistics, and menu simplicity.
Domino's Pizza began as a small Michigan pizzeria founded by brothers James and Tom Monaghan in the 1960s. Since then, Domino's has grown to become the global leader in pizza delivery through strategic investments in technology, a franchise business model, and innovative marketing. Key to Domino's success has been its alignment of business strategy with operations, including a focus on digital ordering, delivery logistics, and menu simplicity.
Domino's Pizza began as a small Michigan pizzeria founded by brothers James and Tom Monaghan in the 1960s. Since then, Domino's has grown to become the global leader in pizza delivery through strategic investments in technology, a franchise business model, and innovative marketing. Key to Domino's success has been its alignment of business strategy with operations, including a focus on digital ordering, delivery logistics, and menu simplicity.
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Domino's started as a small pizzeria and grew to become a global leader in pizza delivery through strategic investments in technology, marketing, and franchising.
Domino's started as a small pizzeria called Dominick's owned by two brothers. It later became Domino's Pizza and focused on delivery. It expanded across the US and globally through franchising.
In 2009, Domino's completely changed its pizza recipe amid criticism. It also invested heavily in technology like mobile ordering and pizza tracking. This led to a successful turnaround.
Domino’s Pizza
The global leader in pizza delivery
By : Iva Yarmova 18114178
Content: 1. History of the company 2. Strategy for success 3. Business model and strategic investments 4. The benefits of franchising 5. Organizational structure 6. Domino’s marketing automation strategy 7. Conclusion Company background The story of Domino’s Pizza all started with two brothers named James and Tom Monaghan who brought a small Michigan Pizzeria named Dominick’s. The pizzeria was initially run by the both of them until James decided to sell his share to his brother. Tom later purchased 2 more diners. The restaurant became “Domino’s” in 1965. Strategy for sucess For the majority of their existence, Domino’s offered only two sizes of pizza, 11 toppings, and one soft drink: cola. They also only offered pizza on a delivery or carry-out basis. They believed the simplicity of their menu resulted in higher-quality products and more efficient business. The original Domino’s building was too small for sit-down dining. Instead, Tom Monaghan hired local laid- off factory workers to deliver pizzas around town. Business model and strategic investments One of the main reasons they did so well over the past decade has been the alignment of their business and their business model. In 2009, Domino’s made a number of decisions to align their strategy to their business model. Amid a slew of criticisms including claims that their crust tasted like cardboard, Domino’s completely did away with their old pizza recipe. After a long period of decline, 2009 and beyond saw the chain experience a successful pizza renaissance with a brand new taste. Investing in technology They were the first to both offer mobile ordering and to build a Pizza Tracker on their website, a concept that delivery startups have since copied. This not only helped them with ordering and logistics, but also helped them build a strong digital brand in which they interact directly with consumers. Franchise business model Unlike an old-fashioned franchise model, Domino’s controls the supply chain on top of its franchising operations, which encourages a more cohesive economic tie between the franchisor and its franchisees. Domino’s Pizza brings the restaurant franchise model to the next level one store offering two businesses (delivery and carryout) with low initial capital expenditures, smaller space requirements and same-store-sales growth potential. Domino’s organizational structure Domino’s much like the other companies of similar structure is hierarchically based. There are several types of jobs available in the company, from the top rank hierarchy to a number of smaller jobs in the outlets and stores. Currently the operating CEO is Richard Allison. He began as Domino's chief executive officer in July 2018, previously serving as president of Domino's International since 2014. Domino’s marketing strategy The company upheaved its entire philosophy and underwent a rapid digital transformation, hiring tech staff like developers and digital marketers to drive food delivery into the tech space. Domino's was a fast- food retailer no more, and instead became "an e-commerce company that happens to sell pizza.“ Although Domino's are better known for some of their crazier stunts in the marketing industry (like drone-delivering pizzas or the autonomous pizza bot ), they are also consistently driving promotions and growth via SMS, email and digital advertising channels. Domino’s success story Domino’s is now enjoying the fruits of their labor because of the company’s farsightedness to adjust for delivery, set up stores in low-price and route-enhanced sales sites, and make a digital brand and app that really works. Know-how marketing, innovative tech and creative ordering methods made Domino's outperform its pizza peers. Thank you for the attention!
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