This document discusses positioning and perceptual mapping in marketing. It defines positioning as developing a strategy to influence how customers perceive a brand compared to competitors. Perceptual mapping uses diagrams to visually display customer perceptions of product characteristics. Positioning statements summarize the target market and key differentiators to communicate a brand's desired positioning. The document provides examples of effective positioning statements and discusses evaluating and potentially repositioning statements over time as markets and customers change.
This document discusses positioning and perceptual mapping in marketing. It defines positioning as developing a strategy to influence how customers perceive a brand compared to competitors. Perceptual mapping uses diagrams to visually display customer perceptions of product characteristics. Positioning statements summarize the target market and key differentiators to communicate a brand's desired positioning. The document provides examples of effective positioning statements and discusses evaluating and potentially repositioning statements over time as markets and customers change.
This document discusses positioning and perceptual mapping in marketing. It defines positioning as developing a strategy to influence how customers perceive a brand compared to competitors. Perceptual mapping uses diagrams to visually display customer perceptions of product characteristics. Positioning statements summarize the target market and key differentiators to communicate a brand's desired positioning. The document provides examples of effective positioning statements and discusses evaluating and potentially repositioning statements over time as markets and customers change.
This document discusses positioning and perceptual mapping in marketing. It defines positioning as developing a strategy to influence how customers perceive a brand compared to competitors. Perceptual mapping uses diagrams to visually display customer perceptions of product characteristics. Positioning statements summarize the target market and key differentiators to communicate a brand's desired positioning. The document provides examples of effective positioning statements and discusses evaluating and potentially repositioning statements over time as markets and customers change.
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POSITIONING
Rommel Erwin Q. Anca, Lpt, MAEd
Topic Outline
Positioning-Definition
Perceptual Mapping & Positioning
Dimensions
Positioning Statements; Evaluating
Positioning Statements and Repositioning refers to the development of strategy that helps to influence how a particular market segment perceives a brand, good, or service in comparison to the competition. Positioning is all about defining a space in the mind of the customer — something that your customer thinks of and associates with your product. Positioning Market positioning refers to the process of establishing the image or identity of a brand or product so that consumers perceive it in a certain way. For example, a car maker may position itself as a luxury status symbol. Perceptual mapping is a graphic display explaining the perceptions of customers with relation to product characteristics. Perceptual mapping is a diagrammatic technique used by Perceptual Mapping marketers in an attempt to visually display the & Positioning perceptions of customers or potential customers. Dimensions
Positioning is facilitated by perceptual mapping
to determine the ideal points of consumers. This helps to determine if positioning should be functional, symbolic, or experiential. Strong positioning will enable a single product to appeal to different customers for different reasons. Positioning Statements – After marketers work through the process of homing in on the best positioning strategy, they arrive at the final step: the positioning statement. The positioning statement reflects everything you’ve learned up to that point about how your product, service, or brand can best reach your target segment. As a statement, it explains exactly how you plan to provide value to those target customers. In effect, it’s a short, persuasive argument. Positioning Statements Typically, a positioning statement is one sentence that succinctly identifies the target market and spells out what you want them to think about your brand. This statement should include 1) the target segment, 2) the brand name, 3) the product/service category or frame of reference in which you are establishing this market position, 4) the key points of differentiation, and 5) the reasons customers should believe the positioning claims. Crafting the Positioning Statement ■ To [target audience], Product X is the only [category or frame of reference] that [points of differentiation/benefits delivered] because [reasons to believe]. ■ The parts of the formula supplied by you (the marketer) are as follows: • The “target audience” is a brief description of the segment you’re targeting with this positioning strategy. For example: young urban males, managing partners in law firms, or small business owners in the Pacific Northwest. • “Product X” is your product, service, or brand name. • The “category or frame of reference” is the category of products or services you’re competing in. For instance: spectator sporting events, virtual assistant services, or employer 401K benefit plans. • The “points of differentiation/benefits delivered” explains both what problem you solve and how you solve it in a different and better way than competitors. It highlights the competitive advantage(s) underpinning your positioning strategy. Be sure to explain not just what is different about you, but why customers care about that difference. • The “reasons to believe” are any proof points or evidence that show your customers how you live up to your claims about how you are different and better. Let’s look at some examples of well- written positioning statements: AMAZON (circa 2001, when it sold primarily books) ■ For World Wide Web users who enjoy books, Amazon is a retail bookseller that provides instant access to over 1.1 million books. Unlike traditional book retailers, Amazon provides a combination of extraordinary convenience, low prices and comprehensive selection. (“Figuring Out…”, 2014). Evaluating Positioning Statements ■ How do you know when a positioning statement is going to be effective? Obviously, positioning statements should contain all the elements in the formula above, since that information is needed to translate the positioning strategy into a well-developed marketing mix. – Is it tailored to the target market? – Is it simple, focused, and memorable? – Does it provide an unmistakable picture of your product, service, or brand? – Can you deliver on the promise you make? – Does it provide helpful direction for designing the marketing mix and other decisions? Repositioning Positioning is a powerful tool, but when you position a product, service, or brand, the world doesn’t stand still. Market conditions change. Your customers and competitors change. You change.
Positioning should be designed to last. But for most offerings,
you’ll eventually need to revisit your positioning strategy and consider whether to make adjustments. This process has a very logical name: . In some ways, repositioning is more challenging than initial positioning because you’re building on prior established work, trying to strengthen what’s working and fix what isn’t—it’s a bit like remodeling an old house instead of building one from scratch. References ■ Berner, R. (2007). Chanel’s American in Paris. BusinessWeek, 70–71. ■ Kelley, L. and Jugenheimer, D.W. (2015). Advertising Account Planning: Planning and Managing an IMC Campaign (3rd ed.). Routledge. ■ Figuring Out The Delicate Art Of Positioning Your Startup. (2014, August 25). Fast Company. http://www.fastcompany.com/3034721/hit-the-ground- running/figuring-out-the-delicate-art-of-positioning-your-startup. ■ Positioning templates. (n.d.). EquiBrand Consulting. http://equibrandconsulting.com/templates/positioning-templates. THANK YOU FOR LISTENING