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    Ts Reddy Ca

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    20-UCO-364 JEEVAN SHREYAS R
    The document discusses four main types of listening: discriminative listening, informational listening, critical listening, and empathic listening. [1] Discriminative listening involves interpreting sounds and body language rather than words. [2] Informational listening aims to understand information presented without judgment. [3] Critical listening uses reasoning to evaluate if a message makes logical sense based on facts. [4] Empathic listening focuses on emotionally connecting with the other person and giving supportive responses without advice or criticism.

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    Ts Reddy Ca

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    20-UCO-364 JEEVAN SHREYAS R
    29 views7 pages
    The document discusses four main types of listening: discriminative listening, informational listening, critical listening, and empathic listening. [1] Discriminative listening involves interpreting sounds and body language rather than words. [2] Informational listening aims to understand information presented without judgment. [3] Critical listening uses reasoning to evaluate if a message makes logical sense based on facts. [4] Empathic listening focuses on emotionally connecting with the other person and giving supportive responses without advice or criticism.

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    The document discusses four main types of listening: discriminative listening, informational listening, critical listening, and empathic listening. [1] Discriminative listening involves interpreting sounds and body language rather than words. [2] Informational listening aims to understand information presented without judgment. [3] Critical listening uses reasoning to evaluate if a message makes logical sense based on facts. [4] Empathic listening focuses on emotionally connecting with the other person and giving supportive responses without advice or criticism.

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    Download as pptx, pdf, or txt
    29 views7 pages

    Ts Reddy Ca

    Uploaded by

    20-UCO-364 JEEVAN SHREYAS R
    The document discusses four main types of listening: discriminative listening, informational listening, critical listening, and empathic listening. [1] Discriminative listening involves interpreting sounds and body language rather than words. [2] Informational listening aims to understand information presented without judgment. [3] Critical listening uses reasoning to evaluate if a message makes logical sense based on facts. [4] Empathic listening focuses on emotionally connecting with the other person and giving supportive responses without advice or criticism.

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    © All Rights Reserved
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    of 7

    TYPES OF LISTENING

    TYPES OF LISTENING

    * DISCRIMINATYIVE LISTENING.
    * INFORMATIONAL LISTENING.
    * CRITICAL LISTENING.
    * EMPATHIC LISTENING.
    DISCRIMINATIVE LISTENING
    • Discriminative listening is when the listener interprets and assigns meaning to sound
    rather than to words. In discriminative listening, the listener interprets the differences and
    nuances of sounds and body language.  The listener is sensitive to attributes including
    rate, volume, pitch and emphasis in speaking.  This type of listening is the most basic
    form of listening. We learn this form of listening early in life. 
    • Eg :- Recognition and interpretation of accents are an example of discriminative
    listening. 
    INFORMATIONAL LISTENING
    • Informational listening is listening with the goal of learning, understanding, and
    grasping information. Informational listening is distinguished from several other forms
    of listening, such as relational, appreciative, critical, discriminative, and inspirational
    listening. Informational listening is considered a passive form of listening because the
    listener is not judging, critiquing, or evaluating the message. They're just listening to
    understand it.
    • Eg :- attending a lecture, watching an instructional video, attending a workshop, listening
    to a news broadcast, or listening to an instructional podcast.
    CRITICAL LISTENING
    • Critical listening in this context means using careful, systematic thinking and reasoning to
    see whether a message makes sense in light of factual evidence. Critical listening can be
    learned with practice but is not necessarily easy to do. Some people never learn this skill;
    instead, they take every message at face value even when those messages are in conflict
    with their knowledge. Problems occur when messages are repeated to others who have not
    yet developed the skills to discern the difference between a valid message and a mistaken
    one.
    • Eg :- Staying away from distractions while listening, Not judging the other person,
    Not asking senseless questions to the speaker.
    EMPATHIC LISTENING
    • Empathic listening is the practice of being attentive and responsive to others’ input
    during conversation. Listening empathically entails making an emotional connection
    with the other person and finding similarities between their experience and your own so
    you can give a more heartfelt response. Also called active listening or reflective listening,
    empathic listening requires you to be considerate of the other party’s input. One main
    quality of empathic listening is giving support and encouragement rather than advice or
    criticism.
    THANK YOU

    “LISTENING IS AN ART THAT


    REQUIRES ATTENTION, OVER
    TALENT, SPIRIT OVER EGO,
    OTHERS OVER SELF”

    - DEAN JACKSON

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