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Meeting Etiquette

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English Etiquette and Good Manners

LECTURER
MS. LÊ HOÀNG KIM
Saturday, 15th October 2022
NGUYỄN THỊ THANH TUYỀN
TRẦN ĐOÀN THẢO VY
LƯƠNG THỊ TÚ UYÊN
MEETING
ETIQUETTE
03 Table of BUSINESS
contents
CHAIRING
06 FOLLOW-UP 07 MEAL
RESPONSIBILITIES
ACTIVITIES
01 MEETING PLANNING MEETINGS
AND
04 PREPARATION
PARTICIPANT
08 CONVENTIONS 09 VIRTUAL
RESPONSIBILITIES
MEETINGS
02 INTRODUCTIONS AND
10 MULTICULTURAL MEETINGS
05SEATING ARRANGEMENTS
REFRESHMENTS
Introduction  Acquiring and
Meetings are a very disseminate valuable
time consuming part information
of business  Developing skills
-a  Making a favorable
necessary part of impression on superiors,
doing business colleagues and
subordinates
manage meetings
successfully
PRACTICING GOOD MANNERS
01 MEETING PLANNING
AND PREPARATION
Step 1: Determining
the purpose
Step 2: Deciding the
approximate length of
the meeting
Less
Several
than an
days
hour
Step 3: Determining the
amount of time the
meeting should take,
considering the
preferences and other
commitments of those
expected to attend
Step 4: Select a location
A formal setting
A informal setting
Note
The Approximate Determining
announcement length of the Topics to be who is expected
the date, time meeting discussed to present
Certain basic guidelines and procedures
TIME
Preparing a detailed agenda,
Minimizing
Selecting
Announcing
the
a dateand
with an indication of who is
Scheduling
and
number,
adhering
time thattoisa
responsible
meetings only for each item as
frequency,
convenient
beginning
and toand
well
when asnecessary
the approximate length
length most
ofending
meetings
people
time
of time allotted to each topic
PLACES

Making
The
an area
lighting
sure
that
you
should
will
havebebe
side
comfortable
tables
good andfor
refreshments
thefor
layout
all
or
participants
arranged
handouts
NOTE

A meeting
After theof
Takingchoice A meeting of
has
into
employeesbeenwho are employees
made,
consideration thethe who are
considered equals
availability considered
of the
needs of room equals
⁕a conference
shouldtable
be determined
physically
in ⁕informal sessions,
neutral territory is
anddisabled
the appropriate
persons
someone’s office
considered would be appropriate
reservations made
appropriate
INTRODUCTIONS AND
02 SEATING
ARRANGEMENTS
Rules
Regular
participants
First hand
shake the chairman
At the beginning of the ROLE
meeting
Seating
Tend to reduceThe most
your influenceinfluential
person

LEF
Arrive early

Avoid sitting across


from a person with
whom you expect a
confrontation
The next importantAssistant
person
The next
person in
the‘‘power
line CHAIRMAN
of
perch’’
authority or
importance
The person
in charge of
the meeting
BE CAREFULL!!

To Avoid
The Seating
CHAIRMAN
Dilemma In
Meetings
RANK
CHAIRING
03 RESPONSIBILITIES
To chair SHOULD
a meetingAVOIDconvenient
successfully
afternoon
Just before
before
luncha
holiday
a few
The person
daysfor
responsible
Topic
TOPICleading the
discussion
the beginning
NOTATIONS times
The
‘‘for discussion
meeting only’’
the beginning and
chairman ending
‘‘for times today’’
decision
Near lunchtime
Before starting
the meeting

AVOID
INTERRUPTIONS
MAINTAINING CONTROL OF THE
MEETING
Avoiding recapping
information for late
arrivals
THANKING PEOPLE WHO
MADE PRESENTATIONS
End On
Time

Start On
Time
PARTICIPANT RESPONSIBILITIES
⁕ The United States is considered a five-minute culture when it
comes to punctualit
⁕ To introduce themselves to others and shake hands
⁕ Make sure to stay in the entire meeting
⁕ During the meeting, it is strictly forbidden to bring mobile
devices into the meeting room
⁕ It's considered hostile attitude
REFRESHMENTS
 Offering refreshments
 Provide a tablecloth and napkins as well as small plates and
eating utensils as appropriate
 Furnish glasses and/or cups
 Select food that is appropriate to the time of day
=> Remember that bringing their own beverages or food to a
meeting is rude
FOLLOW-UP ACTIVITIES
⁕ Being sure that the meeting room is left in good order
⁕ Include arranging for preparation and distribution of
the minutes
⁕ To review and evaluate the success of the meeting
immediately upon its completion
BUSINESS MEAL MEETINGS

• Breakfast meetings are popular because they are less


expensive than lunch or dinner meetings
• Lasting from one to two hours
• Remember to send a thank-you note to the person who
invited you
CONVENTIONS

⁕ Conventions bring together professionals who share


common interests.They also involve scheduled social
events.
VENTIONSCONVENTIONS
CONVENTIONS
 Specific suggestions for conveying

 drinking and " partying " in


moderation.
VIRTUAL MEETINGS
⁕ Technology has had a significant impact on the way meetings are con
ducted.
⁕ Decisions in the comfort and privacy of their offices.
VIRTUAL MEETINGS
 The primary disadvantage is perhaps the absence of nonverbal
communication.
 Another disadvantage is the slower pace of making decisions.
VIRTUAL MEETINGS
Proper etiquette for virtual meetings includes adhering to agreed - upon
guidelines.
MULTICULTURAL MEETINGS
⁕ In addition, cultural Meeting Etiquette During World War II , a misun
derstanding arose between American and British representa tives
over the verb " to table.
MULTICULTURAL MEETINGS
⁕ In discussions French can be quite lively as they enjoy debating
issues
⁕ Meetings with the French can be quite lively as they enjoy debating
issues.
MULTICULTURAL MEETINGS
Other suggestions when participating in multicultural meetings include the
following :
 Avoid telling jokes as U.S. humor is hard to understand in other cultures.
 Avoid the use of slang.
 Ask permission to speak English if you do not speak the local language.
 Accept any refreshments offered.
CONCLUSION
● Knowledge of proper meeting etiquette, whether as a meeting leader
or participant , will be noticed and may be an asset in promotion
decisions

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