Citizen App: An Emerging Ethical Dilemma
Citizen App: An Emerging Ethical Dilemma
Citizen App: An Emerging Ethical Dilemma
• The Vigilante app was released to New York City, in the App Store
on October 26, 2016.
• The app, which showed users where crime was occurring in real
time, went viral.
Rebrand as Citizen
o With New York City as its first test market, sp0n relaunched the app
in March 2017 as Citizen for iOS and Android.
o The app increased its safety messaging to discourage users from
approaching or interfering with crime scenes.
o Citizen only sent alerts deemed a threat to "public safety," omitting
calls about suspicious people, suspicious bags, and drug incidents.
• In 2018 and 2019, the app began receiving attention in the press, in
particular after alerting a New York school principal of a nearby terrorist
attack before the event reached the news.
• In February 2020, Citizen reported having 225,000 local users in
Philadelphia, continuing to increase the saturation of surveillance in
larger cities and potentially specific neighborhoods.
• In March 2021, Citizen added "activity notifications, private messaging,
and the ability to add friends.
• In January 2022, Citizen made its first acquisition, purchasing the disaster-
prep app Harbor. Harbor's weather mapping and risk prediction will be
incorporated into the Citizen app, but it will continue to operate
independently.
• In January 2023, Citizen announced it would "temporarily reduce coverage in
the Seattle Metropolitan Area", and notifications did drop sharply. Video
broadcasting was not affected.
FEATURES
1. Alerts and incidents
The Citizen app is generating alerts sourced from fire, emergency medical services,
and 911 calls, with Citizen employees using Citizen software to monitor publicly
available information.
2. User Content
For users close to an incident, a record button appears on screen to allow live-
streaming. Users are not paid for videos, nor are videos gamified with rankings or
likes.
3. On Air
In April 2021, Citizen made their debut in On Air, a cable news-style livestream where
a host will discuss ongoing events and conduct interviews on the scene of an event.
4. SafePass
In March 2020, Citizen introduced a digital contact tracing system, though
launch was delayed for months while Frame awaited Apple's approval, due to
concerns that combined use of GPS and Bluetooth may violate user privacy; a
compromise was reached by launching the additional SafePass app.
5. Citizen Protect
In August 2021, Citizen released the subscription security feature Protect.[
PROS
1. Traces COVID-19 cases
2. Minor Crimes
3. Awareness
CONS
1. Cause anxiety
2. Expectation and Reality
3. Creepy notifications
THANK YOU!
BY GROUP 5
LEADER: DELA CRUZ, NOVY SHEEN
SECRETARY: PALABRICA, ELTON JOHN
MEMBERS: DUJEÑAS, IRA DOROTHY
ALCANTARA, CHRISSALYN
MOISES, LORENCE JOSH