PHASE 4

Execute

Become a Strategic CIO

Info-Tech Research Group, Inc. is a global leader in providing IT research and advice.
Info-Tech’s products and services combine actionable insight and relevant advice with
ready-to-use tools and templates that cover the full spectrum of IT concerns.
© 1997-2015 Info-Tech Research Group Inc. Info-Tech Research Group 1
Phase 4 outline
Call 1-888-670-8889 or email GuidedImplementations@InfoTech.com for more information.

Complete these steps on your own, or call us to complete a guided implementation. A guided implementation is a series of 2-
3 advisory calls that help you execute each phase of a project. They are included in most advisory memberships.

Guided Implementation 4: Execute

Proposed Time to Completion (in weeks): 1 week

Step 4.1: Track Your Development Step 4.2: Revisit & Re-evaluate Your PDP
Start with an analyst kick-off call: Review findings with analyst:
• Discuss key performance indicators, benchmarks, and • Review the KPIs, benchmarks, and targets from the CIO
targets. Strategic Competency Scorecard
• Discuss appropriate time frames to revisit and re-evaluate
the personal development plan.

Then complete these activities… Then complete these activities…

• Develop a CIO Competency Scorecard • Phone your Info-Tech executive advisor for a follow-up
call in 4-6 months to revisit your personal development
and make appropriate adjustments.

With these tools & templates:

CIO Strategic Competency Scorecard

Phase 4 Results & Insights:

• At the conclusion of this phase, you will have developed a competency scorecard with key performance indicators and benchmark/targets.

Info-Tech Research Group 2

Step #1 Track your development

This step will walk you through the following activities: This step involves the following participants:
• 1.1 – Develop a scorecard to benchmark performance • CIO
• 1.2 – Revisit and re-evaluate your personal development

Outcomes of this step

• CIO Strategic Competency Scorecard created

Info-Tech Research Group 3

Develop a competency scorecard to measure your progress
and success on personal development initiatives
The CIO Strategic Competency Scorecard template will help you focus on what matters to
your personal development.
• The CIO Strategic Competency Scorecard will help you Open Info-Tech’s
focus on what matters to your personal development. CIO Strategic Competency S
corecard
• Developing key performance indicators and now!
benchmarks/targets for your personal development plan is
essential to gauge your success.
◦ Without metrics, your career development will be very
Strategic CIO
difficult to track.
◦ By establishing benchmarks and metrics up front, you Competency
have a means to evaluate your progress and make the
appropriate adjustments when refreshing your personal
development plan.

Key Performance
Info-Tech Insight
Measures
Make sure you define both leading and lagging KPIs.
Leading KPIs suggest trends, and provide the
opportunity to address issues before they become
critical. Lagging KPIs report an issue after it has
occurred. For example, an employee engagement
survey is a leading indicator. Employee turnover is a Benchmarks & Targets
lagging indicator.

Info-Tech Research Group 4

Create your CIO Strategic Competency Scorecard

1.1 CIO Strategic Competency Scorecard

Use Info-Tech’s CIO Strategic Competency Scorecard to document key performance

indicators and benchmarks.
• Using the CIO Strategic Competency Scorecard template,
you will proceed to document:
 Strategic CIO competencies that require development.
 Key performance indicators (KPIs) for each strategic
competency.
 Benchmarks or targets for each KPI.

• If you have a coach or mentor, you should share your plan

and report progress to that person. Alternatively, call Info-
Tech to speak with an Executive Advisor for support and
advice.
o Toll-Free: 1-888-670-8889

What you will need to complete this exercise

• CIO Personal Development Plan

• CIO Stakeholder Management Plan

Info-Tech Research Group 5

Remember to revisit and re-evaluate your personal
development plan
As previously mentioned, your Personal Development Plan and Stakeholder Management
Strategy are living documents. It is important to revisit your personal development, track
your progress, and make any necessary revisions to development initiatives as required.

At the end of every quarter, Info-Tech recommends performing

the following with the help of one of our Executive Advisors Info-Tech Insight
(either over the phone or onsite):
1. Track your development by recording results against your Things can shift dramatically at an
benchmarks and targets in your organization each quarter – anything from
CIO Strategic Competency Scorecard. turnover in the senior management suite to
changes in strategic business initiatives
2. Re-evaluate your strategic competencies in the may occur. Therefore, it is paramount that
CIO Strategic Competency Evaluation Tool. you revisit your PDP and stakeholder
3. Analyze the previous mapping of business stakeholders in management strategy to ensure you align
the Executive Business Stakeholder Power Mapping. your personal development initiatives with
Determine if stakeholders have shifted. organizational changes.
4. Re-visit your Personal Development Plan &
Stakeholder Management Strategy. Adjust the initiatives as
required to continue bridging strategic CIO competency gaps.

Remember to call Info-Tech to speak with an

Executive Advisor for support:
• Toll-Free: 1-888-670-8889

Info-Tech Research Group 6

Related Info-Tech research

Kick-Start IT-Led Busine

ss Innovation
Innovate now – formalize
later!

Decode the Corporate S

trategy
Access Granted:
Commencing IT value
delivery.

Inspire an IT-Led Revolu

tion
Fast-track the evolution of
IT with a 100-day plan.

Info-Tech Research Group 7

Research contributors and experts

Ken Piddington, Chief Information Officer and Executive Advisor

MRE Consulting

Ken is an experienced business leader and technology

strategist with more than 15 years of transformation
leadership experience gained as CIO and executive
advisor for companies domestically and internationally.

Kin Lee-Yow, VP IT
CAA South Central Ontario

Over 17 years of technology leadership experience for

the planning, development, and implementation of
enterprise IT systems in support of the business
operations in order to improve cost effectiveness, service
quality, and business development.

Info-Tech Research Group 8

Bibliography
Arandjelovic, Pedja. Bulin, Libby. Khan, Naufal. “Why CIOs should be business-strategy partners.” Web 13 July 2015.
http://www.mckinsey.com/insights/business_technology/why_cios_should_be_business-strategy_partners

Bhanap, Richard. Bernnat, Rainer. Roets, Martin. Bieber, Nicolai. “Memo to the CEO: Are you getting the best out of your CIO?” Booz & Company.
Web. 30 May 2015. http://www.strategyand.pwc.com/global/home/what-we-think/reports-white-papers/article-display/memo-to-the-ceo

“CIO Median Tenure Moves to 4 Years 4 Months.” Janco Associates, Inc. Web. 5 June 2015.
http://www.e-janco.com/Articles/2012/20121008-CIO-Tenure.html

Craig, David. Kanakamedala, Kishore. Tinaikar, Ranjit. “The next frontier in IT strategy: A McKinsey Survey.” McKinsey & Company. Web 13 July 2015.
http://www.executivesondemand.net/managementsourcing/images/stories/artigos_pdf/sistemas_informativos/The_next_frontier_in_IT_strategy
_%20A_McKinsey_Survey.pdf

“Growth reimagined. The talent race is back on.” PwC. Web. 13 July 2015.
https://www.pwc.com/gx/en/hr-management-services/assets/CEO-survey-talent-race.pdf

“Highlights: 2013-2014 Change and Communication ROI Study.” Towers Watson. Web. 13 July 2015.
http://www.towerswatson.com/en-CA/Insights/IC-Types/Survey-Research-Results/2013/11/2013-global-change-and-communication-roi-study

Khan, Naufal. Sikes, Johnson. “IT under pressure: McKinsey Global Survey results.” McKinsey & Company. Web. 4 June 2015.
http://www.mckinsey.com/insights/business_technology/it_under_pressure_mckinsey_global_survey_results/

Rosen, Michael. Findling, Serge. Pucciarelli, Joseph. “IDC FutureScape: Worldwide CIO Agenda 2015 Predictions.” IDC. Web. 13 July 2015.
https://www.idc.com/getdoc.jsp?containerId=prUS25225314

“The Changing Role of IT – And What To Do About It?” CA Technologies. Web. 13 July 2015.
https://www.ca.com/us/register/forms/collateral/techinsights-report-the-changing-role-of-it-and-what-to-do-about-it.aspx

“The DNA of the CIO. Opening the door to the C-suite.” EY. Web 13 July 2015. http://www.ey.com/GL/en/Services/Advisory/The-DNA-of-the-CIO

“U.S. CIOs Reveal Hiring Plans For First Half of 2015.” Robert Half Technology. Web 13 July 2015.
http://rht.mediaroom.com/2014-12-02-U-S-CIOs-Reveal-Hiring-Plans-For-First-Half-Of-2015

Info-Tech Research Group 9

Firefighter Roadmap:
Leverage Info-Tech’s research to expedite IT improvement
Devices (APO09, BAI09)
Next Level: Reliable Operator
4
End-User Co Mobility Manage
mputing ment

Security (APO013, DSS05)

3
l Information S Secure Critical Syste
Leve ecurity ms
ge t
Tar
Service Desk (DSS02)

el 2
Lev
nt
r re Service Desk Incident Management
Cu
Network and Infrastructure (BAI09, BAI10)

1
Make the Networ Outsource Network M
Current Level: Firefighter k Invisible anagement

Info-Tech Research Group 10

Reliable Operator Roadmap:
Leverage Info-Tech’s research to expedite IT improvement
Work Orders (DSS01, DSS02, BAI04)
Next Level: Trusted Operator
4
Manage an Agil Application Maint
e Portfolio enance

Stakeholder Management (APO08, EDM05)

3
e l Manage Stakeholder Inspire an IT-Led R
t Lev Relations evolution
ge
Tar
Service Management (DSS01, BAI04, BAI06)

l 2
Leve
ent
User-Facing Se Capacity Managemen
r r rvice Catalog t
Cu
Business Applications (BAI03, BAI05, BAI07)

1
Application Devel Application Rationaliz
Current Level: Reliable Operator opment ation

Info-Tech Research Group 11

Trusted Operator Roadmap:
Leverage Info-Tech’s research to expedite IT improvement
Strategy & Governance (EDM01, APO01, APO02)
Next Level: Evolutionary Innovator
4
IT Strategy IT Governance

Projects (APO05, BAI01, BAI02)

3
l Project Management Project Portfolio Man
Leve agement

a r get
T
Resource Management (APO06, APO07)

l 2
Leve
ent
Resource Manageme
IT Budgeting
r r nt
Cu
Data Quality (APO01, DSS06)

1
Data Managemen
Current Level: Trusted Operator t Data Quality

Info-Tech Research Group 12

Evolutionary Innovator Roadmap:
Focus on these areas to advance to the next level
Enterprise Architecture
Next Level: Transformative Innovator
4
Adopt Universal Develop an E
EA Principles A Vision

Customer-Facing Technology (BAI03, EDM02)

3
Consumer Technology I Exploit Disruptive Tec
e vel ntegration hnology
et L
r g
Ta
Risk Management (EMD03, APO12)

el 2
L ev External Complia Mitigate Risk with Int
nt
r re nce ernal Controls
Cu
Analytical Capability (BAI03, DSS06)

1
Develop a Winning Develop a BI Tool
Current Level: Evolutionary Innovator BI Strategy Strategy

Info-Tech Research Group 13

Transformative Innovator Roadmap

Next Level: You are already at the

highest level

IT Innovation Leadership (APO04)

2
Kick-Start IT-Led Busi
ness Innovation

Leadership, Culture & Values (APO01, APO07)

1
Leadership Opti Employee En
mization gagement

Current Level: Transformative Innovator

Info-Tech Research Group 14