New MODULE 1 Presentation
New MODULE 1 Presentation
New MODULE 1 Presentation
What is ICT or
Information & Communication Technology?
Positive impacts:
Access to information:
Increase in access to
information and services that
has accompanied the growth
of the Internet. Some of the
positive aspects of this
increased access are better,
and often cheaper
communications, such as Voice over Internet Protocol (VoIP)
and Instant Messaging.
Improved access to education, e.g.
distance learning and online tutorials.
New ways of learning, e.g. interactive
multi-media and virtual reality.
Distance learning:
students can access
teaching materials from all
over the world.
ICT facilitates the ability
to perform ‘impossible’
experiments’ by using
simulations.
Creation of new more
interesting jobs.
Examples would be
systems analysts,
programmers and
software engineers, as
well as help desk
operators and trainers.
Negative impacts
Job loss: Manual
operations being replaced
by automation. e.g. robots
replacing people on an
assembly line.
Job export. e.g. Data
processing work being
sent to other countries
where operating costs are
lower.
Multiple workers being replaced by a smaller number who are
able to do the same amount of work. e.g. A worker on a
supermarket checkout can serve more customers per hour if
a bar-code scanner linked to a computerized till is used to
detect goods instead of the worker having to enter the item
and price manually.
Reduced personal
interaction: Most people
need some form of social
interaction in their daily
lives and if they do not get
the chance to meet and talk
with other people they may
feel isolated and unhappy.
Reduced physical activity:
This can lead to health
problems such as obesity,
heart disease, and
diabetes.
Cost: A lot of ICT hardware and software is
expensive, both to purchase and to maintain. An ICT
system usually requires specialist staff to run it and
there is also the challenge of keeping up with ever-
changing technology.
Competition: this is usually thought of as being a good thing,
but for some organizations being exposed to greater
competition can be a problem. If the organization is competing
for customers, donations, or other means of funding nationally
or even internationally, they may lose out to other
organizations that can offer the same service for less money.