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Mod 5 081910

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Module 5 – Service Information

1
Student Guide Page
Class Name – Version Date 1
Module 5 Objectives 5

A. Use www.AccessFeightliner.com to find service and troubleshooting information


Worksheet Service Information …………………………………............... 5-12
Worksheet Fault Codes ......................................................................... 5-15
Worksheet Finding Module Numbers..................................................... 5-16
SAM Hardware and Software Updates ………………………………...... 5-17
Module 5 Review ................................................................................... 5-20

Student Guide Page 5-1


2
ServiceLit 5

Logon to AccessFreightliner.com

Open ServicePro - > Select ServiceLit

Select Work without identifying Vehicle Information

Select Freightliner & Cascadia

• Locate the Drivers Manual


• Locate the Maintenance Manual
• Locate the Workshop Manuals

Student Guide Page 5-2


3
ServiceLit 5

Follow along and take notes as we locate features of the new section in the
Manuals.

Service Lit

Open Group 54 & then 01 SAM Cab

050 General Information

100 Removal & Installation

110 Software Flashing

300 Troubleshooting no longer in WS Manual.

Student Guide Page 5-2


4
Troubleshooting Manual Layout 5

Open the following Groups and Sections under each group.


• TM - General
• TM - Cab Systems
• TM - Chassis Systems
• TM - Powertrain Systems

Student Guide Page 5-3


5
Troubleshooting Manual Layout 5

Student Guide Page 5-3


6
Troubleshooting Manual Layout 5

Open TM Cab Systems


Open 07 Optional Functions & then open 01 Backup Lamps and Alarm

Student Guide Page 5-4


7
Troubleshooting Manual Layout 5

In the Table of Contents; Notice new numbering system


• 500 Level - System Overview
• 600 Level – Components
• 700 Level – Troubleshooting
• 800 Level - Specifications

Student Guide Page 5-4


8
Troubleshooting Manual Layout 5
There is a separate Troubleshooting section

Open TM - General & 02 Electrical System Overview

Then open 04 SAM Cab and locate the Troubleshooting (700) section

Student Guide Page 5-5


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Troubleshooting Manual - Fault codes 5
Now open Fault Codes …. 703 hyperlink

Note the following:


• SA, SPN, FMI, Fault Description are same style as J1939 codes
• Added column for Fault Trigger (depend on code may include):
• Vehicle Behavior, Possible Cause, Action

Student Guide Page 5-6


10
ECU Identification on Datalinks 5

Close Fault Codes …. 703


1. Now locate and open the following

• G04.03 CAN Fault Codes

• Table 1, ECU Identification on

Datalinks

Note: To locate fault code in the


Cascadia TM:
• Use SPN or SID as a key word
in the search feature.
• Then pick the one that has the
correct SA or MID

Link-Materail\sb0033.pdf Student Guide Page 5-7


11
SAM Cab Inputs and Outputs 5
Then return to the table of content for the SAM Cab (G02.04)
Locate and open Ground Pins and Inputs ….. 704

Note that the drawing list are the same one used earlier in module 3

Drawings can be used to identify the following:


• Type circuit used, Logic Controlled, Input, Outputs and Grounds
• connector/pin locations
• Provide a starting point for troubleshooting

Note:
SAM Chassis also has drawing of Logic Controlled Input, Outputs and Grounds.
Student Guide Page 5-8
12
SAM Outputs Troubleshooting Procedures 5

Locate the SAM Cab troubleshooting procedure for:


“Logic Controlled Unfused Output” In G02 / 04 / 707 / 32

Student Guide Page 5-9


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SAM Outputs Troubleshooting Procedures 5

Student Guide Page 5-9


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SAM Outputs Troubleshooting Procedures 5

Student Guide Page 5-10


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SAM Outputs Troubleshooting Procedures 5

Student Guide Page 5-10


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SAM Outputs Troubleshooting Procedures 5

Student Guide Page 5-11


17
Worksheet Service Information 5
Group 1 Questions
1. What is the maximum length of the Modular Switch Field (MSF) sub-bus?
DM Chapter ________ Page ________ Answer __________________________
MM Group ________ Page ________ Answer __________________________
WM Group ________ Page ________ Answer _________________________
G02.04 Page _________
TM Group ________ 5 40 meters
Answer _________________________
2. What is the fault code description for the CAN fault; SA-37, SPN-628, FMI-12?
DM Chapter _____ Page _____ Answer ________________________________
MM Group _____ Page _____ Answer ________________________________
WM Group _____ Page _____ Answer ________________________________
TM Group _____ Page ______ Answer ________________________________
G02.03 9 Memory in the CGW has a problem
G04.03 17 Memory in the CGW has a problem

Link-Material\sb0033.pdf Student Guide Page 5-12


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Worksheet Service Information 5

Group 2 Questions
1. When adding a SAM Cab feature upgrade to a truck, where do you obtain any
necessary software upgrades?
DM Chapter _______ Page _____ Answer_______________________________
MM Group ________ Page _____ Answer_______________________________
WM Group ________ Page _____ Answer_______________________________
TM Group ________
G02.04 Page ______
3 Answer_______________________________
ServiceLink will automatically make
available any necessary software upgrades. (Only online)

2. At what temperature does the ambient outside air temperature warning chime
actuate?
4 Page 1________
DM Chapter _____ &6 34 degrees F
Answer __________________________
MM Group _____ Page ________ Answer __________________________
WM Group _____ Page ________ Answer _________________________
C01.02 Page _________
TM Group _____ 6 34 degrees F
Answer _________________________

Student Guide Page 5-13


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Worksheet Service Information 5

Group 3 Questions
1. What is the fault code description for the Diagnostic CAN fault:
SA-37, SPN-523510, FMI-31?
DM Chapter _____ Page ________ Answer __________________________
MM Group _____ Page ________ Answer __________________________
WM Group _____ Page ________ Answer _________________________
TM Group G02.03, 9,
_____ Page _________ Diagnostic CAN Performance
Answer _________________________
G03.04, 10,
G04.03 11

2. How many active fault codes can the ICU3 store simultaneously?
DM Chapter _____ Page ________ Answer __________________________
MM Group _____ Page ________ Answer __________________________
WM Group _____ Page ________ Answer _________________________
C01.01 Page _________
TM Group _____ 6 12
Answer _________________________

Student Guide Page 5-14


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Worksheet Fault Codes 5

Log on to AccessFreightliner.com
1. What is the fault description of an SA 49; SPN 524033; FMI 31

Lost communication with SAM Cab


___________________________________________
2. Is
there a specific vehicle behavior for this fault?
(Circle one) Yes or No

3. If Yes, what is the behavior for this fault? Stop lamps, tail lamps, marker lamps,
________________________
and trailer tail lamps are flashing.
Are there any fault codes related to the diagnostic CAN?
(Circle one) Yes or No
4. If Yes, What is the code?
37
SA _______

SPN 523510
_______

31
FMI _______ Student Guide Page 5-15
21
Module 5 – Worksheet- Fault Codes 5

6. What fault is broadcast if the CGW loses contact with the MSF?
SA 37
_______________
524049
SPN _______________
FMI _______________
31

7. What would happen if the CGW lost its power or ground?

The MSF, SAM Cab, SAM Chas. would lose all communication with J1587/J1939 Datalink
______________________________________________________________
Will not go into Emergency Power mode. / ServiceLink would not display CAN Datalink

Student Guide Page 5-15


22
Worksheet- Finding Module Numbers 5
Use TM and PartsPro to locate the module numbers that give information on the
following component or feature
Component Module #
Cab SAM 32A
Chassis SAM 32K
Central Gateway 835
Starpoint Connector 160
MSF Master 860
PT PDM 286
MFJB 285
Load Disconnect Switch 293
LVD 306
Main Cab Harness 320
PNDB 33P

Link-Material\EZ-Wire_Tips-Tricks.pdf Student Guide Page 5-16


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SAM’s Hardware and Software Updates 5

1. Login to AccessFreightliner.com
▸ Open ServicePro
▸ Work with using a Ser # AJ1791
▸ Locate and open Recall / Campaign tab
▸ Locate FL545A-C and FL415A
▸ FL415A has been temporary terminated

Student Guide Page 5-17


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SAM’s Hardware and Software Updates 5

Open the Recall Campaign FL545A-C and answer the follow questions

In the Work Instructions section


Locate and write down the Service Solutions listed: (Page 8)
3495, 3497, 3498, 3499
__________________________________________________
What topic do the Service Solutions cover:
Corrosion, leaks, repairs
_________________________________________________
Locate and write down Parts (Technical) Bulletins listed: (Page 12)
54-075
__________________________________________________
What topic do the Parts (Technical) Bulletins cover:
Identity part number for connector / pin
__________________________________________________
Locate and write down Service Bulletins listed: (Page 16)
54-231
__________________________________________________
What topic do the Service Bulletins cover:
SAM Cab and SAM chassis Hardware levels
__________________________________________________
Student Guide Page 5-17
25
SAM’s Hardware and Software Updates 5

Open the Recall Campaign FL415A and answer the follow questions

In the Labor Allowance section


Locate and write down the terminate date listed: (Page 2)
December 31,2010
__________________________________________________
In the Copy of Letter to Owner section (Page 3)
What is covered under the topic IMPORTANT:
What is covered by warranty and what is not
_________________________________________________
In the Work Instructions section (Page 4)
Locate and write down Service Bulletins listed:
54-238 , 54-241
__________________________________________________
What features may need Manual Parameter Changes: (Page 10)
Premium Cab lighting
__________________________________________________
Utility lights
_________________________________________________
Separate Stop and Turn Signal Light present
__________________________________________________
Student Guide Page 5-18
26
Review Reminder 5

▸ Please complete the review questions at the end of the module

Student Guide Page 5-19


27
Module 5 Review Questions 5

1. What
type of information would be found in the 600 section of the Cascadia
Troubleshooting manual
Component Information

2. What is the names of 4 groups that make up the Cascadia Troubleshooting manual
General, Cab Systems, Chassis Systems, Powertrain System
3. The Rear HVAC ECU is Identification by what numbers on the follow Datalink’s:

N/A 58 (200)
CAN ID __________ J1939 SA _____________ J1578 MID ____________
4. When testing a SAM Cab (707) Logic Control Unfused Output what list as the first
step.
1. Determine if template has I/O controls for the affected function.

5. What is the PartsPro Module number for the PNDB?


33P

Student Guide Page 5-19


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Module 5 Review 5

The Student will be able to:


A. Use www.AccessFeightliner.com to find service and troubleshooting information

Student Guide Page 5-20


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