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    Simple Solutions To Common Computer Problems

    Uploaded by

    Edeliza Soberano

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Simple Solutions To Common Computer Problems

    Uploaded by

    Edeliza Soberano
    9 views11 pages

    Original Title

    SIMPLE SOLUTIONS TO COMMON COMPUTER PROBLEMS

    Copyright

    © © All Rights Reserved

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    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    9 views11 pages

    Simple Solutions To Common Computer Problems

    Uploaded by

    Edeliza Soberano

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 11

    SIMPLE

    SOLUTIONS TO
    COMMON
    COMPUTER
    PROBLEMS
     Most of the time, problems can be fixed by using simple
    troubleshooting techniques, such as CLOSING and RE-OPENING
    the program.

     It’s important to try these simple solutions before resorting to more


    extreme measures.

     If the problem still isn’t fixed, you can then try other
    troubleshooting techniques, such as reinstalling the software.
    PROGRAMS RUNS SLOWLY OR
    ISN’T WORKING RIGHT
     If a program is running slowly or otherwise isn’t working right, the
    first thing you should try is CLOSING the program and RE-
    OPENING it.

     You can also SHUTDOWN your computer, wait a few seconds, and
    boot it up again. Some minor problems will work themselves out
    when you do this.

     Check with the company for any known problems or updates to the
    software.
    PROGRAM IS COMPLETELY
    UNRESPONSIVE
     If a program has become completely unresponsive, you can press
    (and hold) Control +Alt +Delete on your keyboard to open the Task
    Manager.

     You can then select the program that isn’t working and click END
    TASK.
    PROBLEMS STARTING OR
    SHUTTING DOWN THE
    COMPUTER
     Power Button will not start the computer
     If your computer does not start, begin by checking the power cord
    to confirm that it is plugged securely into the back of the computer
    case and the power outlet.
     If it is plugged into an outlet, make sure it is a working outlet.
    Often, this will require you to plug a lamp or other electrical device
    into the outlet to make sure it is receiving power.
     If the computer is plugged into a surge connector, verify that it is
    turned on. You may have to reset the surge protector by turning it
    off and then back on.
     If you are using a laptop, the battery may not be charged. Plug the
    AC adapter into the wall and then try to turn on the laptop. If it
    doesn’t start up, you may need to wait a few minutes and then try
    again.
    WINDOWS SHUTTING DOWN
    MESSAGE WILL NOT APPEAR
     Sometimes Windows will freeze during the shutdown process. If
    this happens, the Windows is Shutting Down message screen will
    stay active on your screen. To finish shutting down the computer,
    press and hold the power button for about 10 seconds, or until the
    computer turns off.
    COMPUTER BEGINS
    RANDOMLY REBOOTING OR
    CRASHING
     Check for overheating. Make sure the vents in the case are not
    blocked. Confirm that there is good air flow around the computer.
     Update your antivirus software and scan for viruses.
    PROBLEMS WITH THE
    MONITOR AND SPEAKERS
     No picture on the Monitor

     Confirm the computer is ON.


     Check the brightness control, located on your monitor or your
    keyboard, and make sure it is not set too low.
     Check the connections for the monitor and surge protector, and
    make sure the surge protector is turned on.
    MONITOR GOES BLANK
    PERIODICALLY
     You have the screensaver enabled.
     If the screen saver is enabled, just move your mouse back and forth
    and your original screen will appear.
    ADJUSTING THE SOUND
    VOLUME
     Check the volume control on your computer.
     Most media programs (such as iTunes or Windows Media Player)
    have a volume control, which will need to be turned up.
     Make sure the speakers are turned on, if using external speakers.

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