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Benefits of E-Commerce 12

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Benefits Of E-commerce

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 There are several advantages of e-commerce that have contributed to
its widespread adoption and success.
Here are some key advantages:
1) Low costs
A significant advantage of ecommerce is that launching an
online store is much less costly than opening a physical store.
You are not required to furnish your outlet, nor are you
required to pay rent or hire multiple workers. Marketing and
advertising campaigns are also inexpensive.
Additionally, the online portal is computerised and automated,
which saves significant money. One of the primary benefits of
ecommerce is the absence of a middleman, which results in a
substantial cost reduction.
2) Speed & Flexibility
A person or business can easily open an ecommerce store in a
matter of days. In contrast, a physical store requires space,
commercial leasing, and sufficient construction and decoration
time before opening. In an e-commerce platform, displays and
product ranges can be changed instantly, while in a physical
store, this requires careful preparation, adequate time and
manpower. In terms of versatility and speed, e-commerce sites
far outperform retail outlets, which is regarded as a key
feature of ecommerce.
Without renting office space, the seller is able to manage all
activities from the comfort of his home.
3) Faster Buying Process
Previously, a customer had to schedule his shopping trip in
advance, even though he desired to purchase a single item.
This will include rearranging his schedule and making the
purchase at the store. Another vital advantage of ecommerce is
that it expedites the purchasing process.
A trip to the outlet that is approximately two to three hours
away from your home is no longer required. Simply sit back in
the comfort of your own home or workplace, conduct a
product search, and complete the order.
Additionally, online stores are open 24 hours a day, seven days
a week, allowing you to shop at your leisure.
4) Product Catalogue
Customers are looking for a detailed overview of the items they wish to
purchase, which is a critical aspect of ecommerce. An e-commerce
platform provides its customers with a product catalogue that includes
data sheets that detail all of the company’s products and services.
The characteristics, utility, and specifications are comprehensive.
Even the colours of certain items, such as cell phones, are defined so
that you can make your selection based on personal preference.
Customers can learn about the ingredients in edible items and gather
additional knowledge that is not available in retail stores.
4) Product Catalogue
Customers are looking for a detailed overview of the items they wish to
purchase, which is a critical aspect of ecommerce. An e-commerce
platform provides its customers with a product catalogue that includes
data sheets that detail all of the company’s products and services.
The characteristics, utility, and specifications are comprehensive. Even
the colours of certain items, such as cell phones, are defined so that you
can make your selection based on personal preference. Customers can
learn about the ingredients in edible items and gather additional
knowledge that is not available in retail stores.
5) Wider Customer Base
A physical store is based in a specific location, and in most
instances, residents in the nearby area can only come to shop.
Another advantage of e-commerce stores is that they are not
geographically limited.
Geographical boundaries become irrelevant when conducting
business online via ecommerce stores. You can sell your goods
to online shoppers around the world. You are not restricted to
shoppers within walking distance of your physical venue.
Additionally, the internet exposes the retail store to previously
untapped niche markets. By using various online touchpoints,
you can reach consumers in various ways, including social
media and forums.
7) Customer Data Insights
Another benefit of online selling that you might not have
considered is the ease with which consumer data can be
collected, analysed, and acted upon. If you want to maintain a
laser-like emphasis on the customer experience, you must own
the consumer data. By monitoring consumer experiences,
online selling enables you to collect first-hand data.
Customer preferences are critical, and an ecommerce store can
monitor and evaluate how often a buyer purchases products or
views other items in his portal
8 )Targeted Marketing
When you sell online, you won’t have to pay to reach
everybody, which is very costly. Your marketing budget
would be based on reaching out to the specific customers
who are most likely to be interested in what you’re selling
and purchase your products. You can choose who sees your
ads on online advertisement platforms based on keywords,
demographic details, geographic location, and even interests
and hobbies. Compared to a conventional brick and mortar
shop, this provides a much better ROI (Return on Investment)
to businesses.
9) Scalability
When a physical store experiences a spike of customers, it
becomes extremely difficult to manage them due to
insufficient staff. Scaling up or expanding a physical store
needs additional floor space and resources, each with a cost.
In comparison, growing an online store is extremely easy,
which is one of the less apparent advantages of e-commerce
for businesses.
All that is required is additional inventory, some digital
tweaks, and probably additional storage space, which is
significantly less expensive than storefront space.
Additionally, being online removes the need to open a new
store in a different location since you are already connected to
a global marketplace.
10) Reviews & Ratings
Customers are encouraged to leave feedback on online stores in order to
learn about customer satisfaction and any issues they are having when using
the products and services. The availability of these reviews on ecommerce
stores allows potential buyers to learn more about the product and
determine if it is appropriate for their specific needs. It also aids sellers in
improving their services and products to increase sales and customer
satisfaction.
We cannot find ratings or reviews of a product in a physical store, so we
had to rely on our friends who had used the items to get useful information.
In contrast, a customer can read reviews in the comfort of his own home
and decide based on his preferences without asking his friends or family
when shopping online.

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