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    House Keeping

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    DrSwaty Sharma
    The document provides an overview of the housekeeping department at Fortis Hospital Mohali. It discusses the hospital's vision and history. It then describes the roles and responsibilities of the housekeeping department, including cleaning, trash removal, disinfection, and maintaining a clean environment. It outlines the department's staffing, processes for linen collection and laundry, and challenges in ensuring patient safety and infection control.

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    House Keeping

    Uploaded by

    DrSwaty Sharma
    483 views22 pages
    The document provides an overview of the housekeeping department at Fortis Hospital Mohali. It discusses the hospital's vision and history. It then describes the roles and responsibilities of the housekeeping department, including cleaning, trash removal, disinfection, and maintaining a clean environment. It outlines the department's staffing, processes for linen collection and laundry, and challenges in ensuring patient safety and infection control.

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    The document provides an overview of the housekeeping department at Fortis Hospital Mohali. It discusses the hospital's vision and history. It then describes the roles and responsibilities of the housekeeping department, including cleaning, trash removal, disinfection, and maintaining a clean environment. It outlines the department's staffing, processes for linen collection and laundry, and challenges in ensuring patient safety and infection control.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    483 views22 pages

    House Keeping

    Uploaded by

    DrSwaty Sharma
    The document provides an overview of the housekeeping department at Fortis Hospital Mohali. It discusses the hospital's vision and history. It then describes the roles and responsibilities of the housekeeping department, including cleaning, trash removal, disinfection, and maintaining a clean environment. It outlines the department's staffing, processes for linen collection and laundry, and challenges in ensuring patient safety and infection control.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 22

    HOUSEKEEPING DEPARTMENT Fortis, Mohali

    Presented by- Group C

    VISION
    To create a world class integrated health care delivery system in India, entailing the finest medical skills combined with compassionate patient care.

    FORTIS HOSPITAL-MOHALI
    With a vision to provide the state of Punjab world class cardiac and multispecialty care, Fortis Hospital Mohali came calling in 2001 and was quickly a focal point of healthcare for the residents of North India.

    FORTIS MOHALI- AN OVERVIEW


    The Fortis Hospital at Mohali in Punjab currently has 7 operation theaters and 215 operational in-patient beds, with installed capacity for up to 300 beds was the first facility of its kind in the region. It is one of the internationally recognized hospitals in India and amongst other specialties; it runs the largest Cardiac Program in North-West India.

    VIRTUOUS VALUES
    Vision: Imbibe and share the vision. Integrity: Lead through honesty and integrity. Respect: Earn respect. Trust: Gain patient trust. Understanding: Commit to compassion, care and understanding. Own: Own quality excellence. Uphold: Uphold innovation and continuous improvement. Share: Develop and share success

    HOUSEKEEPING SERVICES
    Housekeeping is defined as the provision of a clean, comfortable and safe environment for the patients and public in a hospital setup.

    AIMS OF HOUSEKEEPING
    Achieving the maximum efficiency possible in the care and comfort of the patients and in the smooth running of the hospital. Establishing a welcoming atmosphere and a courteous, reliable service from staff of all departments. Ensuring a high standard of cleanliness and general upkeep in all areas. Training, controlling and supervising the staff of housekeeping department. Establishing a good working relationship with other department. Ensuring that safety and security regulations are made known to all staff of the hospital.

    QUALITIES OF A HOUSEKEEPER
    Basic knowledge of health care sanitation Ability to plan, administer, and develop all phases of a comprehensive housekeeping program Ability to assign, supervises, and evaluates the work of subordinates A pleasant personality An interest in people and tact in handling them

    FUNCTIONS
    General cleaning of hospitals and clinics, including the floors, walls, certain types of equipment, tables and other surfaces.

    Reducing the number of microorganisms that may come in contact with patients, visitors, staff and the community; and Providing a clean and pleasant atmosphere for patients and staff.

    RESPONSIBILTIES
    Daily cleaning Periodic cleaning Trash and garbage removal including proper hospital waste disposal Discharge cleaning Exterminating bugs and pests Preventing spread of infection Creating healing environment Gardening Interior decoration

    RESPONSIBILITIES(CONTD.)
    Inter departmental relationship Maintenance department relationship(engineering, plumbing, carpentry, etc.) Stores Security Nursing

    GUIDELINES
    SOP: Standard operating procedure division of work area in 3 divisions: low risk : canteen etc medium risk : wards, rooms etc high risk : operation theatres, ICU, etc TAT: Turn around time

    GENERAL LAYOUTStaffing
    HEAD No. of contractors Total no. of supervisor Total no. of contractor staff No. of workers in laundry NUMBER OF STAFF 3 20 111 20

    Contd..
    SHIFTS: MORNING SHIFT EVENING SHIFT NIGHT SHIFT COMPANY PRABHAT MORNING EVENING 22 11 NIGHT 09 TOTAL 42

    EVERSHINE 21

    11

    06

    38

    PRO 14 INTERACTIV E

    11

    06

    31

    LINEN COLLECTION PROCESS


    Infected linen- pink colored trolley Area-> laundry-> sluice machine at 90 degree Celsius For soiled linen- the same procedure is followed .The temperature for washing is 60 degree Celsius. The soiled and infected linen from cardiac OT is sent to CSSD and disinfected by CSSD only.

    General layout - Laundry


    Infected linen is disinfected first then it is put into washing. Soiled linen is directly put into washing. Different machines are meant for different purposes. Occupied room is serviced by the nurse in charge, unoccupied room comes under responsibility of housekeeping department. Vaccination of workers is done after every 2-3 months.

    GARBAGE MANAGEMENT
    Contracted to rainbow environment for disposing off waste Color coded bags Green- office waste Yellow- infected waste(cotton), burnables Red- plastic items White- intact bottles Black - kitchen waste Blue - sharp container bag

    EQUIPMENTS AVAILABLE & MAINTENANCE


    Sluice machine Flat work ironer Washer extractor : Neutralizer & Steamer Plain irons Dryer 1 & Dryer 2

    Maintenance is done by the engineering department daily.

    CHALLENGES
    Routines need to be planned so that they do not cause inconvenience doctors, nurses, visitors Cleaning has to be consistent, suitable in conjecture with nursing procedures, e.g. bed making before vacuum cleaning Conflict management: A greater need for flexibility and the ability to adjust to interruptions Methods & equipment require special attention so as to prevent cross - infection The noise is of more importance than elsewhere Theft and waste management.

    SUGGESTIONS
    Laundry area could be well ventilated Shift rotation could be on regular basis Regular checking of garbage bags Reducing the time lag between collection and deposition of linen Distribution of house keeping supplies could be done on daily basis Separation of clean and soiled linen area

    CONCLUSION
    The housekeeping department is a non-revenueproducing service department in hospital. A poorly run department results in money needlessly spent and creates a negative impression on patients, visitors and staff, which will adversely affect their perception of the quality of care provided by the hospital.

    THANK YOU

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