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    Group 8 RMM

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    anuraaggambhir
    The document summarizes a study comparing student perceptions of mess food versus dhaba food at the IIFT mess that serves 260 students. A questionnaire was sent to students to understand preferences on attributes like taste, quality, hygiene, cost, ambience, nutrition, menu variety, service quality, food variety and timing. T-tests found dhaba food had an edge in taste, menu variety, hygiene and ambience. Recommendations include improving mess food taste and variety, lowering costs, enhancing quality and hygiene while maintaining service and nutrition. Expanding timings to 24/7 was also suggested.

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    Group 8 RMM

    Uploaded by

    anuraaggambhir
    449 views11 pages
    The document summarizes a study comparing student perceptions of mess food versus dhaba food at the IIFT mess that serves 260 students. A questionnaire was sent to students to understand preferences on attributes like taste, quality, hygiene, cost, ambience, nutrition, menu variety, service quality, food variety and timing. T-tests found dhaba food had an edge in taste, menu variety, hygiene and ambience. Recommendations include improving mess food taste and variety, lowering costs, enhancing quality and hygiene while maintaining service and nutrition. Expanding timings to 24/7 was also suggested.

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    © Attribution Non-Commercial (BY-NC)

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    The document summarizes a study comparing student perceptions of mess food versus dhaba food at the IIFT mess that serves 260 students. A questionnaire was sent to students to understand preferences on attributes like taste, quality, hygiene, cost, ambience, nutrition, menu variety, service quality, food variety and timing. T-tests found dhaba food had an edge in taste, menu variety, hygiene and ambience. Recommendations include improving mess food taste and variety, lowering costs, enhancing quality and hygiene while maintaining service and nutrition. Expanding timings to 24/7 was also suggested.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    449 views11 pages

    Group 8 RMM

    Uploaded by

    anuraaggambhir
    The document summarizes a study comparing student perceptions of mess food versus dhaba food at the IIFT mess that serves 260 students. A questionnaire was sent to students to understand preferences on attributes like taste, quality, hygiene, cost, ambience, nutrition, menu variety, service quality, food variety and timing. T-tests found dhaba food had an edge in taste, menu variety, hygiene and ambience. Recommendations include improving mess food taste and variety, lowering costs, enhancing quality and hygiene while maintaining service and nutrition. Expanding timings to 24/7 was also suggested.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 11

    Comparative Perception of mess food vis--vis dhabas

    Group 8 Raveesh Nagauri


    Rajat Gupta Rohit Agrawal Shersingh Baghel Shishir Shukla Shivi Sharma

    Case Background
    The IIFT mess serves 260 students including both first and second year Students frequently visit the dhabas outside the college due to their dislike to mess food Poor response for the new scheme of 1800 for 4 meals or 1200 for 2 meals This led to the need to identify the various reasons for not taking the mess food

    About the study

    Students of IIFT conducted a comparative study of both IIFT and the dhabas To find out factors that could improve mess for the benefit of the student community A qualitative research was undertaken in finding out the attributes which could be used in the questionnaire Questionnaire was emailed to 260 students out of which only 45 responses came

    Attributes

    Taste of food Quality of Ingredients Hygiene Cost Ambience Nutrition Menu Variety Quality of Service Food Variety Timing

    Hypothesis

    H0: There is no significance difference between the mess food and dhaba food.

    H1: There is a significant difference between the mess food and dhaba food.

    Critical value:- T value at 5% level of significant with 44 df: 2.015

    Question 1

    By using a paired sample t test, identify the parameters on which the dhaba food has an edge over the mess food. You may use a 5% level of significance.

    T-test oupput Pair Attribute


    1 2 3 4 5 6 7 8 9

    (Not)Reject ed Taste Rejected Menu Rejected Cost Not rejected Quality of ingredients Not rejected Hygiene Rejected Service quality Not rejected Ambience Rejected Nutrition Rejected Timing Not Rejected

    Better
    Dhaba Dhaba At par At par Mess At par Mess Mess At par

    Question 2

    Based on the results obtained, what are your recommendations?

    Recommendations

    Taste: Mess food needs lot of improvement. Menu: Mess should come up with more varieties in the

    menu. Cost: Mess should bring their cost down to attract more students. Quality of Ingredients: Mess should enhance its quality of ingredients for getting an edge over Dhaba. Hygiene: Mess should increase its hygiene conditions as it is not up to students expectation. Service: Mess is doing well in its service quality, but again it can improve on this as its not satisfactory.

    Recommendationscontinues

    Ambience: Mess is far better than Dhaba, so theres no issue here.


    Nutrition: Mess food is high in nutrition than

    Dhaba food. Timings: Mess should increase their timings. They should come up with 24*7 mess. Total time taken: This attribute is not very clear as it is overlapping with Service time.

    Thank you

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