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Agile on the Beach
Creating Agile Organisations

Robert McGarry
www.ignition-team.com
My vision is a world populated with Agile Organisations




Why does this matter?
What do I mean by that?
How have I done it?
What would an Agile Organisation look like?
                                                www.ignition-team.com
Why Agility matters?



• All organisations face continuous change.
• External and Internal influences drive the
  need for organisations to continuously
  adapt:
   • External Influences: Competitive threats,
     globalisation, legislative changes
   • Internal Influences: SLA changes, business
     goals, increased productivity targets, reduced
     costs.
• To adapt in required timescales and succeed
  organisations need to be agile.
• Becoming agile isn‟t the „end‟ it‟s a „means‟.



                                        www.ignition-team.com
What do I mean by Agile?




I‟ve recently taken up road cycle racing… it‟s agile




                                                  www.ignition-team.com
What do I mean by Agile?




I define Agility as the ability of an organisation (even an
amateur cycle team) to:

• sense an opportunity or threat,
• prioritise its potential responses, and
• act efficiently and effectively.


In my experience what distinguishes the most successful
organisations is that they are excellent at all three activities
and that they can do them quickly.



                                                   www.ignition-team.com
What do I mean by sensing?




Sensing:
• An agile organisation excels at recognising
  opportunities & threats.
• It is attentive to the world outside its “four walls” (its
  customers‟ demands, its competitors‟ capabilities, its
  macro-economic environment, etc.).
• It makes its own performance visible throughout the
  organisation.

Questions:
1. Is sensing a managed activity? (i.e. made explicit & documented)
2. Is it hierarchical? (i.e. for a department, higher management and other
   departments are part of its „outside world‟)
3. Does it include internal self-awareness review / analysis, leading to self-
   improvement?                                               www.ignition-team.com
What do I mean by prioritising?




Prioritising:
• An agile organisation has a clear purpose, effectively
  communicated and widely understood by its people.
• The organisation‟s destination is known and the
  organisation‟s entire population is aware of priorities
  at all levels.
• All the organisation‟s people use this joined-up set of
  goals to choose the best next action in any
  circumstance.
Questions:
1.   What is the interface with sensing and prioritising?
2.   Is prioritisation a hierarchically managed activity?
3.   Does it include monitoring of outcomes?
4.   How is conflict / disagreement resolved?
5.   How is „joined-up thinking‟ supported? …possible top-level concept?
                                                                     www.ignition-team.com
What do I mean by acting?




Acting:
• Agility culminates in appropriate action – people
  executing play their part exceptionally well and
  adapting their activity quickly as business needs
  change




Questions:
1. Is there Scrum-like activities involved?
2. Are business processes documented? …if so, where and by whom?
3. Should the appropriate use of support technology be mentioned explicitly?
4. Is compensation expected if sensing and/or prioritisation are weak?
                                                           www.ignition-team.com
How to create an
Organisation Agile?

Measure it then transform it
www.ignition-team.com
Measuring Agility



  Aware               Organised               Productive
 Oblivious             Chaotic               Unproductive

Ability to SENSE     Ability to Prioritise      Ability to ACT.
 information &          Objectives &          People, Processess   Organisation Type
 Measurement              Satrategy             & Technology

       L                      L                       L                 OCU - Inert
       H                      L                       L                 ACU
       L                      H                       L                 OOU
       H                      H                       L                 AOU
       H                      L                       H                 ACP – Bad Busy, without strategy
       L                      H                       H                 OOP – Bad Busy, without sense
       L                      L                       H                 OCP
       H                      H                       H                 AOP – Successful/Agile
   Analysis              Design              Implementation
Knowing what         Knowing how to           Being able to do
   to do                 do it                       it
                                                                                       www.ignition-team.com
What we look for?



Check for the evidence of people‟s behaviour                                                                                                     Showcases

                                                                                                            “Execution Process”                              Backlogs
                 Learing from the Past
                                                        “Sensing Process”                                                                                     Requirements/Tests
             Business Priorities Understood
                                                                                                      Act                                                  Continious action
                          Gap Analysis
                                                                                                                                          Daily Stand-ups

                                                                                                                                                         Knowing how things are connected
                                                                            Sense
             Sales Team
              Feedback                                                                                                                                     Coping with internal struggles

                                                                                                                                                               Getting top-bottom buy-in
                                            Internal Sensing
          Win/Loss Feedback                                                                                                                                Removing the barriers to change

                                                                                              The Agile                  The ability to get                 Mixing existing with emerging
           Delivery Team Feedback                                                            Organisation                   stuff done
                                                                                                                                                           Resolving the conflict between
                                                                                                                                                           what's good for me and what's
           Team Morale Checks
                                                                                                                                                              good for the company

            Customer Feedback                                                                                                                                Cutting costs and generating
                                               External Sensing
                                                                                                                                                                       revenue
              Competitor Analysis                                                        Prioritise
                                                                                                                                              Identify New Inititatives
               Industry Analysts
                                                                                                                                                  Evaluate Alternatives
                                                                                                            “Prioritisation
               Market Research                                                                                                                                 Chose Initiatives
                                                                                                              Process”
                                                                                                                                                                     Implementation Planing
                              Ranked Business Priorities                                                                                                     How long will it take

                                   Previous Project History                 RoI Historical Data                                                            What will make the most money

                    Organisational Measurement and Trends                                                                                                   What will make money quickest


                                                                                                                Consider                                       What excites us most
                                    Internal Cost Metrics
                                                                                                            Investment/Return




Simple 80/20 measurement is key
                                                                                                                                                             Can we wait



                                                                                                                                              www.ignition-team.com
The Agile Space




By measuring an organisation‟s abilities to Sense, Prioritise
and Act, we can place them in the Agile Space




                                                  www.ignition-team.com
How Agile is the Organisation?




Overall


                          SMT


   Sales    Marketing   Operations   HR          Admin




                                          www.ignition-team.com
How Agile is the Organisation?




Can this be an agile organisation?




                                   SMT


           Sales     Marketing   Operations   HR          Admin




                                                   www.ignition-team.com
How Agile is the Organisation?




Can this be an agile organisation?
Is this the best we can do?



                                   SMT


           Sales     Marketing   Operations   HR          Admin




                                                   www.ignition-team.com
How to create an
Organisation Agile?

Measure it then transform it
www.ignition-team.com
Pain!



I think there are two types of pain:
   • Genuine pain – something‟s broken, stop doing
     what your doing because you are making it worse
   • Imagined pain – stop what your doing because it‟s
     difficult




Clearly Schleck, Contador and Wiggins are in pain,   www.ignition-team.com
but yet they don‟t stop! Why?
Why continue through the pain?



Because there‟s a prize to win!




I believe that competition is the motivation!   www.ignition-team.com
Agility & Getting Agile



• Creates clarity




• Brings innovation through competition




• Enables rapid & iterative implementation




                                          www.ignition-team.com
HotHousing




•   We use HotHousing to kick-start all sort of business
    activities.

•   It is an agile project in it‟s self:
      • Two or more cross functional teams
      • There are 3 iterations, each a day long
      • It is time boxed
      • There stand-ups and daily showcases (present-
          backs)

•   It is intense, competitive yet collaborative, orchestrated
    and facilitated by us and the output is judged on a daily
    basis by customer executives and sponsors.

•   A HotHouse is high impact event, exhaustive, great fun
    and highly motivational which sets the trajectory for the
    project delivery or business initiative.

                                                 www.ignition-team.com
Why
HotHousing    Agile works   (again)




A HotHouse can:
   • get agreement on the strategic direction
   • prioritise a project portfolio
   • delivery of a website
   • development of a product
   • definition of a business process
   • resolution of a business dilemma
   • generation of ideas
   • select a vendor




                                      www.ignition-team.com
HotHousingHotHouse




           Day 1
           Formation
                                    Day 2
                                    Evolution
                                                 Day 3
                                                 Resolution




                                                                      Review
Mobilise




            Understand
            Understand

            Design
            Design

            Demo

            Collaboration
            Collaboration

            Realisation
            Realisation


                                                      www.ignition-team.com
HotHousing



Formation                      Evolution               Resolution
  Day 1                         Day 2                    Day 3
 Understand                      Understand              Understand

   Design                          Design                  Design
    Demo                            Demo                   Demo
 Collaboration                  Collaboration           Collaboration

  Realisation                     Realisation            Realisation



                 Outcomes
                    •   Focused deep insight
                    •   Return on Investment statement
                    •   Delivery plan and dependencies to make it happen
                    •   Visualisation - prototype of solution / concept
                    •   Broad organisational buy-in
                    •   Momentum to get started
                                                              www.ignition-team.com
What does an Agile
Organisation look
like?

www.ignition-team.com
Agile in Action
Case Studies




                  www.ignition-team.com

More Related Content

Ignition team - creating agile companies

  • 1. Agile on the Beach Creating Agile Organisations Robert McGarry www.ignition-team.com
  • 2. My vision is a world populated with Agile Organisations Why does this matter? What do I mean by that? How have I done it? What would an Agile Organisation look like? www.ignition-team.com
  • 3. Why Agility matters? • All organisations face continuous change. • External and Internal influences drive the need for organisations to continuously adapt: • External Influences: Competitive threats, globalisation, legislative changes • Internal Influences: SLA changes, business goals, increased productivity targets, reduced costs. • To adapt in required timescales and succeed organisations need to be agile. • Becoming agile isn‟t the „end‟ it‟s a „means‟. www.ignition-team.com
  • 4. What do I mean by Agile? I‟ve recently taken up road cycle racing… it‟s agile www.ignition-team.com
  • 5. What do I mean by Agile? I define Agility as the ability of an organisation (even an amateur cycle team) to: • sense an opportunity or threat, • prioritise its potential responses, and • act efficiently and effectively. In my experience what distinguishes the most successful organisations is that they are excellent at all three activities and that they can do them quickly. www.ignition-team.com
  • 6. What do I mean by sensing? Sensing: • An agile organisation excels at recognising opportunities & threats. • It is attentive to the world outside its “four walls” (its customers‟ demands, its competitors‟ capabilities, its macro-economic environment, etc.). • It makes its own performance visible throughout the organisation. Questions: 1. Is sensing a managed activity? (i.e. made explicit & documented) 2. Is it hierarchical? (i.e. for a department, higher management and other departments are part of its „outside world‟) 3. Does it include internal self-awareness review / analysis, leading to self- improvement? www.ignition-team.com
  • 7. What do I mean by prioritising? Prioritising: • An agile organisation has a clear purpose, effectively communicated and widely understood by its people. • The organisation‟s destination is known and the organisation‟s entire population is aware of priorities at all levels. • All the organisation‟s people use this joined-up set of goals to choose the best next action in any circumstance. Questions: 1. What is the interface with sensing and prioritising? 2. Is prioritisation a hierarchically managed activity? 3. Does it include monitoring of outcomes? 4. How is conflict / disagreement resolved? 5. How is „joined-up thinking‟ supported? …possible top-level concept? www.ignition-team.com
  • 8. What do I mean by acting? Acting: • Agility culminates in appropriate action – people executing play their part exceptionally well and adapting their activity quickly as business needs change Questions: 1. Is there Scrum-like activities involved? 2. Are business processes documented? …if so, where and by whom? 3. Should the appropriate use of support technology be mentioned explicitly? 4. Is compensation expected if sensing and/or prioritisation are weak? www.ignition-team.com
  • 9. How to create an Organisation Agile? Measure it then transform it www.ignition-team.com
  • 10. Measuring Agility Aware Organised Productive Oblivious Chaotic Unproductive Ability to SENSE Ability to Prioritise Ability to ACT. information & Objectives & People, Processess Organisation Type Measurement Satrategy & Technology L L L OCU - Inert H L L ACU L H L OOU H H L AOU H L H ACP – Bad Busy, without strategy L H H OOP – Bad Busy, without sense L L H OCP H H H AOP – Successful/Agile Analysis Design Implementation Knowing what Knowing how to Being able to do to do do it it www.ignition-team.com
  • 11. What we look for? Check for the evidence of people‟s behaviour Showcases “Execution Process” Backlogs Learing from the Past “Sensing Process” Requirements/Tests Business Priorities Understood Act Continious action Gap Analysis Daily Stand-ups Knowing how things are connected Sense Sales Team Feedback Coping with internal struggles Getting top-bottom buy-in Internal Sensing Win/Loss Feedback Removing the barriers to change The Agile The ability to get Mixing existing with emerging Delivery Team Feedback Organisation stuff done Resolving the conflict between what's good for me and what's Team Morale Checks good for the company Customer Feedback Cutting costs and generating External Sensing revenue Competitor Analysis Prioritise Identify New Inititatives Industry Analysts Evaluate Alternatives “Prioritisation Market Research Chose Initiatives Process” Implementation Planing Ranked Business Priorities How long will it take Previous Project History RoI Historical Data What will make the most money Organisational Measurement and Trends What will make money quickest Consider What excites us most Internal Cost Metrics Investment/Return Simple 80/20 measurement is key Can we wait www.ignition-team.com
  • 12. The Agile Space By measuring an organisation‟s abilities to Sense, Prioritise and Act, we can place them in the Agile Space www.ignition-team.com
  • 13. How Agile is the Organisation? Overall SMT Sales Marketing Operations HR Admin www.ignition-team.com
  • 14. How Agile is the Organisation? Can this be an agile organisation? SMT Sales Marketing Operations HR Admin www.ignition-team.com
  • 15. How Agile is the Organisation? Can this be an agile organisation? Is this the best we can do? SMT Sales Marketing Operations HR Admin www.ignition-team.com
  • 16. How to create an Organisation Agile? Measure it then transform it www.ignition-team.com
  • 17. Pain! I think there are two types of pain: • Genuine pain – something‟s broken, stop doing what your doing because you are making it worse • Imagined pain – stop what your doing because it‟s difficult Clearly Schleck, Contador and Wiggins are in pain, www.ignition-team.com but yet they don‟t stop! Why?
  • 18. Why continue through the pain? Because there‟s a prize to win! I believe that competition is the motivation! www.ignition-team.com
  • 19. Agility & Getting Agile • Creates clarity • Brings innovation through competition • Enables rapid & iterative implementation www.ignition-team.com
  • 20. HotHousing • We use HotHousing to kick-start all sort of business activities. • It is an agile project in it‟s self: • Two or more cross functional teams • There are 3 iterations, each a day long • It is time boxed • There stand-ups and daily showcases (present- backs) • It is intense, competitive yet collaborative, orchestrated and facilitated by us and the output is judged on a daily basis by customer executives and sponsors. • A HotHouse is high impact event, exhaustive, great fun and highly motivational which sets the trajectory for the project delivery or business initiative. www.ignition-team.com
  • 21. Why HotHousing Agile works (again) A HotHouse can: • get agreement on the strategic direction • prioritise a project portfolio • delivery of a website • development of a product • definition of a business process • resolution of a business dilemma • generation of ideas • select a vendor www.ignition-team.com
  • 22. HotHousingHotHouse Day 1 Formation Day 2 Evolution Day 3 Resolution Review Mobilise Understand Understand Design Design Demo Collaboration Collaboration Realisation Realisation www.ignition-team.com
  • 23. HotHousing Formation Evolution Resolution Day 1 Day 2 Day 3 Understand Understand Understand Design Design Design Demo Demo Demo Collaboration Collaboration Collaboration Realisation Realisation Realisation Outcomes • Focused deep insight • Return on Investment statement • Delivery plan and dependencies to make it happen • Visualisation - prototype of solution / concept • Broad organisational buy-in • Momentum to get started www.ignition-team.com
  • 24. What does an Agile Organisation look like? www.ignition-team.com
  • 25. Agile in Action Case Studies www.ignition-team.com