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Mobile Internet
     Powered by


         Webinar:
Lifting the Lid on Mobile
       Session 4:
  Mobile Social Media
Last Sessions Key Points
 • Market Influencers – Your need to tune in to external drivers
 • The Pace Of Change – Your need to have Agile Technology
 • Handset Diversity - Your need to be Cross Platform
 • Using mobile and mobile technology to deliver enriched
   experiences and gain 1-2-1 relationships with every customer




 • The need to use a different approach
Mobile Social Media
• The rapid growth of mobile as a marketing channel has taken
  many brands by complete surprise
• Only 12% of brands have a mobile website
• The integration of social media platforms into mobile will herald a
  new set of technical and commercial challenges


This webinar will focus on:
• The risks and rewards of mobiles in social media
• How mobile is making Social Media more important to your Brand
• Technology to assist you benefit from the impact of mobile in
  Social Media
Risks of Mobile Social Media
   • Nestle
        •   1.1million Views –

        •   Negative Comments every 15 Minutes




   • Dominos
        •   Over 1. million Views

        •   Share Price Affected




   • Ryan Giggs
        •   @injunctionsuper

        •   100,000 followers

        •   Tweets reached new UK Peak
Rewards of Mobile Social Media

 • Cravendale
     •   1.3 Million views

     •   Increased Sales by 6%




 • Beyoncé
Mobiles in Social Media
Social and Commercial Drivers

   • Global Reach
   • Speed
   • Images, Videos
   • SMS
   • Apps
   • HTML5
   • Social Gaming
   • Tablets
   • Vouchers
Social and Commercial Drivers

   • Global Reach
   • Speed
   • Images, Videos
   • SMS
   • Apps
   • HTML5
   • Social Gaming
   • Tablets
   • Vouchers
Social Media Apps




 Location Based   Instant Messaging   Micro-blogging   Social Networks
Social and Commercial Drivers




• Social Games are linked to offers from partners
• To Play „players‟ need to obtain credits
• Players can accept credit card offers
• Take surveys
• Buy services
HTML5 Driving Mobile Social Media

• HTML5 is the next generation of HTML markup language –
  currently 4.2
• HTML5 has tools and features that make some things on mobile
  easier to develop:
     •   Delivers better audio and video support
     •   Built in Geo-location
     •   Enables offline content
     •   Provides “canvas” a means of delivering dynamic content
Loyalty Through Mobile Social Media
 Next-generation shoppers

 • 53% of consumers keen to be sent real-time
   personalised offers to their mobile
 • 31% of 18-to-24 year-olds do not belong to any loyalty
   schemes
 • 73% of 18-to-24 year-olds open to retailers contacting
   them with personalised offers based on transaction
   history


 .




     YouGov
Facebook – Success through Mobile


• 200 million users interacting with the service via mobile phone.
• No longer just social media - Communications Channel - TV


• Facebook is turning increasing attention to:
      • location-based services with its Places platform
      • Mobile advertising in the shape of the Facebook Deals
        "check-in" service.
      • Facebook applications dominate most app stores
Constantly Changing Market
Mobile   social media
The Latest Web Framework
Device Management Technology

  Content Management                               Delivery to the Mobile Web


 Centrally managed content                Device detection
 for web, email, social and                 (> 12,000)
           mobile
                                            Leading edge
                                           delivery engine
                                          using HTML5 and
iPhone   Android   Blackberry   Windows
                                           fully optimised
                                           dynamic pages

                                          User preference
                                                                   Device and user tracking
                                           management
                                                                 geolocation, camera, NFC –
                                                                    advanced technology
                                            Social Media
                                                                 detection and development
                                           Integration and
                                                                            tools
                                            management
   Device and channel specific
              previews
Summary

We’ve Explored:

• The risks and rewards of mobiles in social media
• How mobile is making Social Media more important to your Brand
• The latest Technology to assist you benefit from the impact of
  mobile in Social Media
Questions:



    Final session in the series - From the Perspective of Mobile
    M-Commerce: Tuesday 2nd August @ 10am UK




 www.bemoko.com                             www.alterian.com

More Related Content

Mobile social media

  • 1. Mobile Internet Powered by Webinar: Lifting the Lid on Mobile Session 4: Mobile Social Media
  • 2. Last Sessions Key Points • Market Influencers – Your need to tune in to external drivers • The Pace Of Change – Your need to have Agile Technology • Handset Diversity - Your need to be Cross Platform • Using mobile and mobile technology to deliver enriched experiences and gain 1-2-1 relationships with every customer • The need to use a different approach
  • 3. Mobile Social Media • The rapid growth of mobile as a marketing channel has taken many brands by complete surprise • Only 12% of brands have a mobile website • The integration of social media platforms into mobile will herald a new set of technical and commercial challenges This webinar will focus on: • The risks and rewards of mobiles in social media • How mobile is making Social Media more important to your Brand • Technology to assist you benefit from the impact of mobile in Social Media
  • 4. Risks of Mobile Social Media • Nestle • 1.1million Views – • Negative Comments every 15 Minutes • Dominos • Over 1. million Views • Share Price Affected • Ryan Giggs • @injunctionsuper • 100,000 followers • Tweets reached new UK Peak
  • 5. Rewards of Mobile Social Media • Cravendale • 1.3 Million views • Increased Sales by 6% • Beyoncé
  • 7. Social and Commercial Drivers • Global Reach • Speed • Images, Videos • SMS • Apps • HTML5 • Social Gaming • Tablets • Vouchers
  • 8. Social and Commercial Drivers • Global Reach • Speed • Images, Videos • SMS • Apps • HTML5 • Social Gaming • Tablets • Vouchers
  • 9. Social Media Apps Location Based Instant Messaging Micro-blogging Social Networks
  • 10. Social and Commercial Drivers • Social Games are linked to offers from partners • To Play „players‟ need to obtain credits • Players can accept credit card offers • Take surveys • Buy services
  • 11. HTML5 Driving Mobile Social Media • HTML5 is the next generation of HTML markup language – currently 4.2 • HTML5 has tools and features that make some things on mobile easier to develop: • Delivers better audio and video support • Built in Geo-location • Enables offline content • Provides “canvas” a means of delivering dynamic content
  • 12. Loyalty Through Mobile Social Media Next-generation shoppers • 53% of consumers keen to be sent real-time personalised offers to their mobile • 31% of 18-to-24 year-olds do not belong to any loyalty schemes • 73% of 18-to-24 year-olds open to retailers contacting them with personalised offers based on transaction history . YouGov
  • 13. Facebook – Success through Mobile • 200 million users interacting with the service via mobile phone. • No longer just social media - Communications Channel - TV • Facebook is turning increasing attention to: • location-based services with its Places platform • Mobile advertising in the shape of the Facebook Deals "check-in" service. • Facebook applications dominate most app stores
  • 16. The Latest Web Framework
  • 17. Device Management Technology Content Management Delivery to the Mobile Web Centrally managed content Device detection for web, email, social and (> 12,000) mobile Leading edge delivery engine using HTML5 and iPhone Android Blackberry Windows fully optimised dynamic pages User preference Device and user tracking management geolocation, camera, NFC – advanced technology Social Media detection and development Integration and tools management Device and channel specific previews
  • 18. Summary We’ve Explored: • The risks and rewards of mobiles in social media • How mobile is making Social Media more important to your Brand • The latest Technology to assist you benefit from the impact of mobile in Social Media
  • 19. Questions: Final session in the series - From the Perspective of Mobile M-Commerce: Tuesday 2nd August @ 10am UK www.bemoko.com www.alterian.com