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Defining a Cloud Adoption Journey to Deliver Cloud Native Services

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Amazon Web Services
Amazon Web Services

This document discusses the New South Wales Department of Industry's cloud adoption journey. It summarizes their goals to migrate business-critical applications from six on-premise data centers to the cloud in 18 months while minimizing business disruption. It outlines their three-phase approach, including establishing core infrastructure, migrating applications, and optimizing and automating processes. Benefits included increased resilience, agility, and ability to support future changes. Lessons learned emphasized leadership support, managing commercial learning curves, and prioritizing quality over speed.

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© 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Michael Cracroft Chief Security and Technology Officer, Service NSW Ben Thurgood Principal Solutions Architect, AWS Defining a cloud adoption journey to deliver cloud native services
© 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Agenda Introduction to Migration NSW Dept of Industry Cloud Adoption Journey
© 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Data Centre Consolidation Acquisitions or Divestitures Large scale compute intensive workloads Facility or Real Estate decisions Agility/Dev Productivity Cost Reduction Innovation & Digital Transformation Colocation or outsourcing contract changes Acquisitions or Divestitures Common migration drivers
© 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. TIME VALUE Journey to the cloud
© 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. & PROGRESS Realising the Benefits
© 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Executing the migration journey Skills | Center of Excellence (People) Operational Model & Policy Security & Compliance Policy Migration Planning / PMO MIGRATION READINESS & PLANNING (MRP) MIGRATIONS & OPERATIONSMRA Cloud Operating Model 1 2 3 4 5 6 7 8 Sprints Wave 1 (10-20) ApplicationsLanding Zone Application Design, Migration & Validation Migration Plan Opportunity Evaluation / Workload Selection Detailed Business Case Deep Portfolio Discovery Wave n Wave 2 Wave 3 Refined TCO Migration Readiness Assessment Rapid Discovery AWS Migration Hub AWS Application Discovery Service AWS Server Migration Service AWS Database Migration Service
© 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Application migration patterns
NSW Department Of Industry Cloud Adoption Journey Building a Platform for Innovation Michael Cracroft Chief Security & Technology Officer Service NSW
Cloud Transformation: Mission Improbable? We set out to transition the departments’ business-critical applications and services from six on-premise legacy data- centres, into the cloud in 18 months.
Cloud Transformation: Mission Improbable? We set out to transition the departments’ business-critical applications and services from six on-premise legacy data- centres, into the cloud in 18 months. Objectives: ● Minimal Business Disruption ● Optimise for resilience, performance and security ● Develop Machinery of Government Capability ● Empower and Enable Internal Staff
Landscape: Variety and Complexity Purpose: “Create Conditions for NSW to Prosper” Multiple Agencies: ● Primary Industries ● Crown Lands and Water ● Liquor Gaming NSW ● BioSecurity & Food Authority Authority ● Destination NSW ● Office of Small Business Commissioner 6000+ staff 200+ Regional Offices 500+ Hosted Business Applications
The Challenge: “Burning Platform” Business Risk: Legacy data centres had grown in complexity and risk due to various ‘Machinery of Government’ transitions. Environmental Risks: ● Power ● Cooling ● Virtualisation / Storage ● Network - Failover Capacity Insufficient Customer Expectations: ● Secure, ‘Always on’ Government ● Performance / Speed ● Digital Innovation
Digital Platform Transformation Cloud Strategy…. Why? Stability Resilience Security Scale & Performance Innovation digital NSW Machinery of Government (MOG) Automation, Efficiency Segmentation, Audit trail Physical Security 24X7 Digital Government Infrastructure Reform
Transition to Cloud: 3 Phase Approach Phase 1: Core Infrastructure Establish Account Structure / Policies Build VPC Template Resilient Core Network / Internet Upgrade Build and Transition Core Services. Phase 2: App Migration Replicate Application Data Capture Application Dependencies Develop Test Scripts to Measure success Refine & Accelerate Process (25 Apps/Wk) Phase 3: Optimise & Automate Cost Optimisation Build Out Reference Architecture Patterns Automate & Standardise Build Processes Leverage Serverless / Services
Transition to Cloud: Managing the Outcome Things could have easily gone awry. ● Building trust with the business and within IT ● Professional Services engaged for Security / Architecture support. ● Listening to our customers’ needs throughout. ● Contingency Planning - Systematic approach to connectivity / performance testing. ● Regular sprint reviews and adjustments made.
Agile Project Approach Application of Agile / Lean Methodology to Enable High-Performing IT Teams. “Digital Kanban” Todo (Backlog) Work in Progress Today (Now) Roadblocks DoneSprint Plan FLOW
Transition to Cloud - Platform for Innovation “3 Data Centres in 20 Minutes” Automation Infrastructure As Code A B C
Building a Platform for Innovation Managed Cloud Services Managed Cloud Services Customer Account Shared Services Shared QA Dev Cost Management Backup & Recovery Security & Risk Logging and Auditing Patching / System Updates Internet In/Out Code Repository / Deployment Tools On-Boarding (Cloud Migration) SQL Enterprise / Oracle Platform A B C A B C Prod QA Dev A B C A B C A B C A B C
Cloud Hosted ● Resilient Core Infrastructure ● Multi-Zone Data Protection ● Manual Recovery Procedure Base-Camp 1 ● SQL “Always-On” Synchronous Data Replication. ● Semi-Automated Single Instance Recovery Base Camp 2 ● Application Load- Balancing ● Automated Multi- Facility Recovery Base Camp 3 ● Auto-Scaling ● Automated Recovery ● Infrastructure as Code ● CI/CD Pipeline ● Blue/Green Deployments Base Camp 4 ● Serverless Architecture ● Platform Services SaaS Legacy “DR” for On-Prem DC’s Stability SecurityResilience Transformation Innovation Scale & Performance Cloud Adoption Journey Supporting our customers’ journey to resilient applications.
De-Risking Deployments Operational Excellence and Assurance. Operational Excellence will be achieved through development of a continuous improvement culture. Continuous Assurance Deployment Reference Architecture Industry Best Practices, Peer Review / Feedback Business Requirements Incremental Improvements - Small Batch Sizes ● Reference Architecture is based upon operational excellence and customer feedback, transparent and referenceable. ● Small Batch, Incremental Deployments - incremental updates for customers, stakeholders and internal teams. ● Continuous Assurance Automating and Applying the feedback from deployments to support low cost, low risk releases.
Transition to Cloud: Lessons Learnt Executive support / leadership is crucial. Don’t underestimate the commercial learning curve required. There is a trade off between speed and getting things right first time! Quality = Speed Doing the impossible is just doing lots of achievable things back-to-back with great people and lots of determination.
Cloud Transition Team “Principles” 1. Look after Yourself and Others 2. Collaboration is Key to Success 3. Everyone is a Customer 4. Secure by Design 5. Minimum Viable Product / Bureaucracy 6. Identify & Eliminate Waste (LEAN) 7. Requirements Before Solutions 8. Well Architected Where Possible (Anti-Fragile) 9. No RFC, No Action 10. Cloud First 11. Scientific Method - Plan, Do, Check, Act 12. Checklists for Today (Define Processes) 13. Automate For Tomorrow 14. Use Data to Drive Decisions 15. Investigate Failure (Learning Culture)
Transition to Cloud: Benefits Supporting our customers to deliver value to the community - robust, agile and flexible services. Compound Interest of Cloud capability. ● Faster fault resolution ● Increased capacity to manage scale ● Incremental ongoing improvement program ● Machinery of Government transitions, faster and more reliable. (On boarded agencies become cloud enabled by default) Significant reduction in major / critical outages, zero in cloud platform transition. Team is an established Cloud Centre of Excellence, 75% certified, aiming for 100% within the year.
The journey so far 2015 2016 2017 2018 2019 Infrastructure Applications Data / Algorithms Transition to Cloud: ● Evaluation ● Proof of Concept ● Disaster Recovery ● Shared Services Platform ● Core Infrastructure Transitioned Insights Business Applications Migrated.. ● 900+ Application Servers in cloud (90%) ● 850 Customer Databases Migrated ● 830 Terabytes of Customer Data Hosted Onboarding Automation and Governance as a Service (OAGaaS) Innovation Platform Established... Stability SecurityResilience Transformation Innovation Scale & Performance Disaster Recovery
Thank you... michael.cracroft@service.nsw.gov.au
© 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Next Steps Ask for help (AWS and Partners) Migration Readiness Assessment Initiate Application Discovery and Business Case 1 2 3
© 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Thank you!

More Related Content

Defining a Cloud Adoption Journey to Deliver Cloud Native Services

  • 1. © 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Michael Cracroft Chief Security and Technology Officer, Service NSW Ben Thurgood Principal Solutions Architect, AWS Defining a cloud adoption journey to deliver cloud native services
  • 2. © 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Agenda Introduction to Migration NSW Dept of Industry Cloud Adoption Journey
  • 3. © 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Data Centre Consolidation Acquisitions or Divestitures Large scale compute intensive workloads Facility or Real Estate decisions Agility/Dev Productivity Cost Reduction Innovation & Digital Transformation Colocation or outsourcing contract changes Acquisitions or Divestitures Common migration drivers
  • 4. © 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. TIME VALUE Journey to the cloud
  • 5. © 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. & PROGRESS Realising the Benefits
  • 6. © 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Executing the migration journey Skills | Center of Excellence (People) Operational Model & Policy Security & Compliance Policy Migration Planning / PMO MIGRATION READINESS & PLANNING (MRP) MIGRATIONS & OPERATIONSMRA Cloud Operating Model 1 2 3 4 5 6 7 8 Sprints Wave 1 (10-20) ApplicationsLanding Zone Application Design, Migration & Validation Migration Plan Opportunity Evaluation / Workload Selection Detailed Business Case Deep Portfolio Discovery Wave n Wave 2 Wave 3 Refined TCO Migration Readiness Assessment Rapid Discovery AWS Migration Hub AWS Application Discovery Service AWS Server Migration Service AWS Database Migration Service
  • 7. © 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Application migration patterns
  • 8. NSW Department Of Industry Cloud Adoption Journey Building a Platform for Innovation Michael Cracroft Chief Security & Technology Officer Service NSW
  • 9. Cloud Transformation: Mission Improbable? We set out to transition the departments’ business-critical applications and services from six on-premise legacy data- centres, into the cloud in 18 months.
  • 10. Cloud Transformation: Mission Improbable? We set out to transition the departments’ business-critical applications and services from six on-premise legacy data- centres, into the cloud in 18 months. Objectives: ● Minimal Business Disruption ● Optimise for resilience, performance and security ● Develop Machinery of Government Capability ● Empower and Enable Internal Staff
  • 11. Landscape: Variety and Complexity Purpose: “Create Conditions for NSW to Prosper” Multiple Agencies: ● Primary Industries ● Crown Lands and Water ● Liquor Gaming NSW ● BioSecurity & Food Authority Authority ● Destination NSW ● Office of Small Business Commissioner 6000+ staff 200+ Regional Offices 500+ Hosted Business Applications
  • 12. The Challenge: “Burning Platform” Business Risk: Legacy data centres had grown in complexity and risk due to various ‘Machinery of Government’ transitions. Environmental Risks: ● Power ● Cooling ● Virtualisation / Storage ● Network - Failover Capacity Insufficient Customer Expectations: ● Secure, ‘Always on’ Government ● Performance / Speed ● Digital Innovation
  • 13. Digital Platform Transformation Cloud Strategy…. Why? Stability Resilience Security Scale & Performance Innovation digital NSW Machinery of Government (MOG) Automation, Efficiency Segmentation, Audit trail Physical Security 24X7 Digital Government Infrastructure Reform
  • 14. Transition to Cloud: 3 Phase Approach Phase 1: Core Infrastructure Establish Account Structure / Policies Build VPC Template Resilient Core Network / Internet Upgrade Build and Transition Core Services. Phase 2: App Migration Replicate Application Data Capture Application Dependencies Develop Test Scripts to Measure success Refine & Accelerate Process (25 Apps/Wk) Phase 3: Optimise & Automate Cost Optimisation Build Out Reference Architecture Patterns Automate & Standardise Build Processes Leverage Serverless / Services
  • 15. Transition to Cloud: Managing the Outcome Things could have easily gone awry. ● Building trust with the business and within IT ● Professional Services engaged for Security / Architecture support. ● Listening to our customers’ needs throughout. ● Contingency Planning - Systematic approach to connectivity / performance testing. ● Regular sprint reviews and adjustments made.
  • 16. Agile Project Approach Application of Agile / Lean Methodology to Enable High-Performing IT Teams. “Digital Kanban” Todo (Backlog) Work in Progress Today (Now) Roadblocks DoneSprint Plan FLOW
  • 17. Transition to Cloud - Platform for Innovation “3 Data Centres in 20 Minutes” Automation Infrastructure As Code A B C
  • 18. Building a Platform for Innovation Managed Cloud Services Managed Cloud Services Customer Account Shared Services Shared QA Dev Cost Management Backup & Recovery Security & Risk Logging and Auditing Patching / System Updates Internet In/Out Code Repository / Deployment Tools On-Boarding (Cloud Migration) SQL Enterprise / Oracle Platform A B C A B C Prod QA Dev A B C A B C A B C A B C
  • 19. Cloud Hosted ● Resilient Core Infrastructure ● Multi-Zone Data Protection ● Manual Recovery Procedure Base-Camp 1 ● SQL “Always-On” Synchronous Data Replication. ● Semi-Automated Single Instance Recovery Base Camp 2 ● Application Load- Balancing ● Automated Multi- Facility Recovery Base Camp 3 ● Auto-Scaling ● Automated Recovery ● Infrastructure as Code ● CI/CD Pipeline ● Blue/Green Deployments Base Camp 4 ● Serverless Architecture ● Platform Services SaaS Legacy “DR” for On-Prem DC’s Stability SecurityResilience Transformation Innovation Scale & Performance Cloud Adoption Journey Supporting our customers’ journey to resilient applications.
  • 20. De-Risking Deployments Operational Excellence and Assurance. Operational Excellence will be achieved through development of a continuous improvement culture. Continuous Assurance Deployment Reference Architecture Industry Best Practices, Peer Review / Feedback Business Requirements Incremental Improvements - Small Batch Sizes ● Reference Architecture is based upon operational excellence and customer feedback, transparent and referenceable. ● Small Batch, Incremental Deployments - incremental updates for customers, stakeholders and internal teams. ● Continuous Assurance Automating and Applying the feedback from deployments to support low cost, low risk releases.
  • 21. Transition to Cloud: Lessons Learnt Executive support / leadership is crucial. Don’t underestimate the commercial learning curve required. There is a trade off between speed and getting things right first time! Quality = Speed Doing the impossible is just doing lots of achievable things back-to-back with great people and lots of determination.
  • 22. Cloud Transition Team “Principles” 1. Look after Yourself and Others 2. Collaboration is Key to Success 3. Everyone is a Customer 4. Secure by Design 5. Minimum Viable Product / Bureaucracy 6. Identify & Eliminate Waste (LEAN) 7. Requirements Before Solutions 8. Well Architected Where Possible (Anti-Fragile) 9. No RFC, No Action 10. Cloud First 11. Scientific Method - Plan, Do, Check, Act 12. Checklists for Today (Define Processes) 13. Automate For Tomorrow 14. Use Data to Drive Decisions 15. Investigate Failure (Learning Culture)
  • 23. Transition to Cloud: Benefits Supporting our customers to deliver value to the community - robust, agile and flexible services. Compound Interest of Cloud capability. ● Faster fault resolution ● Increased capacity to manage scale ● Incremental ongoing improvement program ● Machinery of Government transitions, faster and more reliable. (On boarded agencies become cloud enabled by default) Significant reduction in major / critical outages, zero in cloud platform transition. Team is an established Cloud Centre of Excellence, 75% certified, aiming for 100% within the year.
  • 24. The journey so far 2015 2016 2017 2018 2019 Infrastructure Applications Data / Algorithms Transition to Cloud: ● Evaluation ● Proof of Concept ● Disaster Recovery ● Shared Services Platform ● Core Infrastructure Transitioned Insights Business Applications Migrated.. ● 900+ Application Servers in cloud (90%) ● 850 Customer Databases Migrated ● 830 Terabytes of Customer Data Hosted Onboarding Automation and Governance as a Service (OAGaaS) Innovation Platform Established... Stability SecurityResilience Transformation Innovation Scale & Performance Disaster Recovery
  • 26. © 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Next Steps Ask for help (AWS and Partners) Migration Readiness Assessment Initiate Application Discovery and Business Case 1 2 3
  • 27. © 2018, Amazon Web Services, Inc. or Its Affiliates. All rights reserved. Thank you!