Basab Nandi, PMP, ITIL-Expert

Kolkata Area, India, West Bengal India

ITSM Evangelist, IT Management | Delivery, Engagement, Consulting, Training | Agile, Lean, DevOps | Love Opportunities

Technology / Software / Internet

OPEN TO OPPORTUNITIES ENHANCING YOU OR ME - PROFESSIONAL, HUMAN OR SOCIAL * WORK CULTURE - Manage deliveries to reach outcome, purpose and reputation - Drive the culture of Agile, Lean, Empowerment, Appreciation, Joy - Ideate and Innovate towards measured positive outcome * ITSM / ITIL EVANGELISM - CONSULTING, IMPLEMENTATION - Defined ITIL Processes and ensured its successful acceptance & compliance - Achieved ISO 20000 certification and created a multi-tenant ITSM solutions platform, for a global Managed Services BU - Consulting and implementation of ESM / ITIL Tools - CA, IBM, HP, Zoho ;Service Catalog, SLA, CMDB Design - Established SMO | Played Change, Service Level and Problem...