Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
SlideShare a Scribd company logo

hassan00

•Download as DOCX, PDF•
•
H
Hassan Nour

Hassan Reda Nour is seeking a position that utilizes his creative support skills and experience. He has a record of increased responsibility and is proficient in prioritizing tasks. His academic background includes a degree in accounting from Zagazig University. Notable work experience includes serving as a Sergeant in the Egyptian Armed Forces from 2014 to 2016. Key skills include customer service, sales support, computer proficiency in Microsoft Office, and communication abilities in Arabic and English.

1 of 2
Hassan Reda Nour Hassan.rida2055@gmail.com 01281897286 Personal summary A creative support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner.yet flexible to multitasks when necessary. Highly focused with a comprehensive knowledge of how to maintain aprofessional enjoys learning new programs and processes . excellent oral and written communication skills . Having an enthusiastic and positive attitude and working hard to ensure that customers receive an excellent level of service whilest at the same time ensuring the highest level of sales for the company . presently looking for become a key player in a successful company . Work experience 1- SERGEANT RECRUIT _EGYPTIAN ARMED FORCES APRIL 2014_JUNE2016  Working ahead of training & operation office on my military unit  Get the first place of individual tasks competition  Have been promoted from soldier to corporal then to sergeant for my efforts on the unit. ACADEMIC QUALIFICATIONS  Faculty of commerce , Zagazig university 2009-2013.  Accounting Department.  Hehia secondary school for boys 2007-2009. COURSES  Human resources management -25hours-fekr .  Marketing Management -15hours-fekr.  Electronic accounting-20hours –Information and system institute.  English conversation-55hours-British.  Soft Skills-10hours-NBE. KEY COMPETENCIES AND SKILLS Professional  Understand the impact of attitude in handling calls professionally.  Identify voice skills and how to enhance a good telephone presentation.  Excellent knowledge in hardware as well as software.  Developing customers services procedures ,policies & standards.  Experience of Microsoft software like Word,Excel and Outlook.  Professional in internet related applications such as E-mail and Web browser.  Producing written information for customers and reports for managers.  Able to train ,monitor and supervise , junior or new staff AREAS OF EXPERTISE Project planing Troubleshooting Call handeling Cold calling Sales support Client relations Events organization E-mail handling CAREER STATEMENT I feel that my greatest strengthsare my ability to develop and maintain aclose working relationship with my customers. Thisallowsme & my organization to gain an indepth understanding oftheir individualsneeds and requirements. So , We can then deliver aprofessional response to them VOULNTEER EXPERIENCE Working in RESALA asEvent organizing. LINKED IN -https://eg.linkedin.com/in/hassan 428510127-nour interests reading classic music chess
Personal  A good level of written and verbal communication skills.  Able to quickly gain extensive knowledge of company products & services.  Possessing a confident and articulate telephone manner.  Experience of working shifts.  Adaptive to change and ability to multi-tasks.  Effectively deal with job stress ,angry callers ,and upset customers.  Ability to stay calm under pressure.  Able to react quickly and effectively when dealing with challenging situations. REGARDS PROFESSIONAL Telephone Presentation Computer Skills Microsoft Office LANGUAGE ARABIC- Mother Tongue ENGLISH-Excellent PERSONALS SKILLS Excellent Communicator Good listener Problem Solving Negotiation Excellent Orgnizaional skills Team Player Hard Worker Sociable Friendly Calm PRESONAL DETAILS HASSAN REDA HASSAN NOUR Address HEHIA .SHARQIAst1 2st NASR CITY . CAIRO Contacts T: +20552561100 M:+201281897286 mail:-E hassan.rida2055@gmail.com DOB :15/01/1992 NATIONALITY : EGYPTIAN Militaryservice:Finished

More Related Content

hassan00

  • 1. Hassan Reda Nour Hassan.rida2055@gmail.com 01281897286 Personal summary A creative support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner.yet flexible to multitasks when necessary. Highly focused with a comprehensive knowledge of how to maintain aprofessional enjoys learning new programs and processes . excellent oral and written communication skills . Having an enthusiastic and positive attitude and working hard to ensure that customers receive an excellent level of service whilest at the same time ensuring the highest level of sales for the company . presently looking for become a key player in a successful company . Work experience 1- SERGEANT RECRUIT _EGYPTIAN ARMED FORCES APRIL 2014_JUNE2016  Working ahead of training & operation office on my military unit  Get the first place of individual tasks competition  Have been promoted from soldier to corporal then to sergeant for my efforts on the unit. ACADEMIC QUALIFICATIONS  Faculty of commerce , Zagazig university 2009-2013.  Accounting Department.  Hehia secondary school for boys 2007-2009. COURSES  Human resources management -25hours-fekr .  Marketing Management -15hours-fekr.  Electronic accounting-20hours –Information and system institute.  English conversation-55hours-British.  Soft Skills-10hours-NBE. KEY COMPETENCIES AND SKILLS Professional  Understand the impact of attitude in handling calls professionally.  Identify voice skills and how to enhance a good telephone presentation.  Excellent knowledge in hardware as well as software.  Developing customers services procedures ,policies & standards.  Experience of Microsoft software like Word,Excel and Outlook.  Professional in internet related applications such as E-mail and Web browser.  Producing written information for customers and reports for managers.  Able to train ,monitor and supervise , junior or new staff AREAS OF EXPERTISE Project planing Troubleshooting Call handeling Cold calling Sales support Client relations Events organization E-mail handling CAREER STATEMENT I feel that my greatest strengthsare my ability to develop and maintain aclose working relationship with my customers. Thisallowsme & my organization to gain an indepth understanding oftheir individualsneeds and requirements. So , We can then deliver aprofessional response to them VOULNTEER EXPERIENCE Working in RESALA asEvent organizing. LINKED IN -https://eg.linkedin.com/in/hassan 428510127-nour interests reading classic music chess
  • 2. Personal  A good level of written and verbal communication skills.  Able to quickly gain extensive knowledge of company products & services.  Possessing a confident and articulate telephone manner.  Experience of working shifts.  Adaptive to change and ability to multi-tasks.  Effectively deal with job stress ,angry callers ,and upset customers.  Ability to stay calm under pressure.  Able to react quickly and effectively when dealing with challenging situations. REGARDS PROFESSIONAL Telephone Presentation Computer Skills Microsoft Office LANGUAGE ARABIC- Mother Tongue ENGLISH-Excellent PERSONALS SKILLS Excellent Communicator Good listener Problem Solving Negotiation Excellent Orgnizaional skills Team Player Hard Worker Sociable Friendly Calm PRESONAL DETAILS HASSAN REDA HASSAN NOUR Address HEHIA .SHARQIAst1 2st NASR CITY . CAIRO Contacts T: +20552561100 M:+201281897286 mail:-E hassan.rida2055@gmail.com DOB :15/01/1992 NATIONALITY : EGYPTIAN Militaryservice:Finished