James Sung

San Francisco Bay Area United States

Sr. Director of Support, Service, and Training

Electronics / Computer Hardware

10 years of senior executive management experiences with a strong technical background. Over 16 years of start-up experiences with six companies of which three companies have gone public or acquired. Passion for building a customer focused organization with an emphasis in teamwork. Driven to improve product quality, customer satisfaction, and engineering processes and productivity through metrics. Remote management experiences of support, development, and QA teams that include international and US locations. Assist sales and marketing teams with POC accounts.