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Lee Michael Resume 2-15H-NoInfo

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Michael Lee

Michael Lee is a senior systems administrator seeking a position where he can utilize his IT knowledge and expertise. He has leadership experience in areas like IT planning, project management, network security, and systems design. His technical skills include experience administering Windows, Unix, Linux, Cisco, and virtualization platforms as well as software like Exchange, Citrix, SCCM, and backup applications. He has worked as a systems administrator at McGraw-Hill Education, inVentiv Health, and Allied Office Supplies where he supported servers, networks, storage, and other systems.

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Michael Lee Home • Plainsboro, NJ 08536 Cell • LinkedIn • https://www.linkedin.com/in/michaellee E-mail • mlee732@gmail.com Job Objective As a Senior Systems Administrator with Project Management experience, I seek a position where I may utilize my depth of knowledge and expertise in Information Technology to improving an organization’s operations and bottom-line profitability. Demonstrated skill in organizing workflow from group planning sessions through implementation by capitalizing on my primary competencies. Leadership experience in all areas of Information Systems including: IT Planning & Development, Project Management, Network Security, Disaster Recovery Planning, Organizational Structure, Systems Design and Implementation. Technical Skills Operating Systems: Windows 2012/2008/2003/2000/NT Server (Standard and Enterprise), Windows 8, 7, XP, 2000 (32 & 64-bit, Professional/Server/Advanced Server), Novell NetWare (3.12, 4.1 and 5.0), HP-UX 11.23/11.31, RedHat & Oracle Linux (5.x and 6.x) and DOS platforms. Hardware: Cisco 7200, 3600 and 2600 routers, Cisco PIX 520 and 515e, Cisco VG200, Cisco VPN 3000 Concentrator, Cisco Catalyst 2950 switches, Cisco MDS 9000 and 9216A Fabric switches, Dell PowerEdge servers, HP/Compaq Proliant, Infinity, Integrity and BladeSystem C and P Series Servers, HP StorageWorks 4314, MSA 500 and 1000, EVA 4000, 5000, 6400, HP SDLT 160/320 Robotic tape library, Nortel Accelar and Baystack switches. Software: CA Unicenter Suite r11 (Service Desk, Service Catalog, DSM and UAPM), Citrix XenApp 5 & 6, MetaFrame 1.8 and XPa, Exchange 5.5, 2000 and 2003, Gerber’s WebPDM, Group Policy Administration, InstallShield AdminStudio, Microsoft 2003/2008 Clustering, Microsoft Office Suite 2010, 2003 and XP, MS Project and MS Visio, NetPro’s GPOAdmin, Norton Ghost 5.1d, 7.5 and 8.1 Corporate Edition, pcAnywhere 8.x/9.x/10.x/11.0, Puppet Labs 3.6, SAS 9.1, SCCM 2007, SMS 2.0 & 2003, Symantec Antivirus 12.1 (SEPM), Veritas Backup Exec 8.x and 9.1, VMWare ESXi 3.x, 4.x, 5.x, Server and Workstation, WhatsUp Professional 2006, Windows 2000/2003/2008 Active Directory, Wise Package Studio and WMI (Windows Management Instrumentation). Professional Experience McGraw-Hill Education (East Windsor, NJ) 3/2014-12/2014 McGraw-Hill Education is the adaptive education technology leader with the vision for creating a highly personalized learning experience that prepares students of all ages for the world that awaits. The Company has offices across North America, India, China, Europe, the Middle East and South America, and makes its learning solutions available in more than 65 languages. SYS Implementation Engineer – Wintel Lead As a consultant for McGraw-Hill Education, currently involved in the design, installation, configuration, management, maintenance and administration of all enterprise data center servers. Support of ongoing server consolidation effort to migrate physical servers to virtual environment. Providing technical solutions for complex problem resolution. Lead and participate on special projects. Participate in after-hoursweekend migrations. Key Roles and Achievements: • Wintel Administration • Lead Wintel responsibility on the configuration and build-out of the 6 node Windows 2008 SQL Cluster in support of a major division (CTB) of McGraw Hill Education. • Implementation and rollout of Microsoft Key Management Services (KMS) in a short timeframe to resolve issues with MS License activations for Wintel servers in the MHE eDMZ. • Designed framework and rollout of multiple Jump Servers which resulted in Atos Global support across all MHE divisions. • Data Center Operations • Troubleshooting of Windows 20032008 servers (both physical and VMWare environments), Citrix MetaFrameXenApp servers and various Application support issues during 10 month Data Center Migration effort. • Responsible for the identification and Runbook documentation to enable the Technical Team to deliver the appropriate solution for successful transformation. • Authored documentation details on Jump Server access for Atos Global resulting in improved international support access capabilities. • Major Wintel resource on all Wave migration efforts in the separation of McGraw-Hill Education from McGraw-Hill Financial. • Work with MHE & customers on data center transformation activities to confirm Windows Systems workloads and develop Functional Specifications. • Execute Discovery activities to fully identify and document the existing Windows server inventory. • Work with the Data Center Server Tower to develop and implement the appropriate solution for successful transformation. • Serve as liaison between the McGraw-Hill Education, Atos Transition Teams and the Data Center Tower to communicate difficult concepts and processes. Worked with multiple vendors and contractors to define detailed technical requirements. • DevOps Administration • Setup Puppet repository and created PowerShell scripts to rollout Puppet 3.6 agents across Wintel infrastructure. • Storage Support • Participated on all NAS and SAN Migrations projects, in conjunction with the EMC Project Teams, offering after-hours and weekend support. • SCCM Support • Installation and troubleshooting of SCOM and SCCM agents throughout Windows environment.
• Team Lead • Assigned the role of Wintel Lead, to help streamline and mentor a group of 6 Wintel administrators, assigning tasks as needed to ensure all work projects are completed in a timely fashion. • Consulted on complex business issues and design considerations, as needed. • Participated in Application owner and Business User interviews to identify system functions and architectural and network related dependencies. inVentiv Health, Inc. (Princeton, NJ) 2006-2013 A leading global provider of best-in-class clinical, commercial and consulting services to the life sciences industry. In 40 countries around the world, inVentiv’s 12,000 employees work with more than 550 pharmaceutical, biotech and device companies. Senior Systems Administrator Ensure day-to-day operations of 1000+ servers between all remote offices and our corporate offices in Princeton, NJ. Coordinate and lead all activities regarding LAN infrastructure including the installation, configuration and maintenance of corporate servers and LAN components. Provide Tier 2/3 LAN infrastructure support as needed. Research, evaluate and provide recommendations for hardware/software purchases. Ensure the security, backup and recovery of corporate infrastructure and data is in compliance with corporate SOPs. Mentor junior members of System Administration team. Reported to the Manager of IT Operations. Key Roles and Achievements: • Wintel Administration – 6 years • Administration and troubleshooting daily issues in a multi-domain Active Directory 2003 environment. • Assisted with the planning, upgrade and rollout of Active Directory 2003 to 2008. • Assigned to support, analyze and provide recommendations on the consolidation of over 60 Windows domain group policies (GPO) resulting in traceable workflows, audit management and quicker domain logins. • Citrix Administration – 4 years • Citrix Secure Gateway project for in-house application allowing external users to access application server in the DMZ. • Perform remote administration, support and management of multiple Citrix farms. Responsibilities included the maintenance, troubleshooting issues and resolving these problems in a timely manner, design and architecture recommendations and implementation. • Unix & Linux Administration – 4 years • Tasked with evaluating and certifying Oracle Linux as the future *NIX operating system and reducing our footprint of HPUX and Red Hat servers resulting in substantial savings and maintenance costs. • HPUX server consolidation project through HP VSE virtualization resulting in over $100,000 annual savings. • Storage Administration – 4 years • Storage Area Network support, maintenance and troubleshooting of all storage arrays enterprise-wide. • Monitored all SAN connectivity of Cisco 9000's, 9216's using Cisco Fabric Manager and Cisco Device manager. • Exchange Administration – 2 years • Exchange 2007 Administration support and maintenance across all offices, domestic and international, in conjunction with Symantec Enterprise Vault. • SCCM Administration – 4 years • Global architecture and project management of SCCM Servers enterprise rollouts over multiple domains. • Research and resolve issues with existing Systems Management Server 2003 infrastructure utilizing WMI extensions so that it can be used effectively. • Evaluate current SUS configuration and spearheaded project plan for WUS rollout while maintaining current environment for patch management. • Project planned and executed Microsoft Office 2003 standardization and enterprise-wide rollout across all divisions. • Create, evaluate and rollout of customize software packages using Wise Package Studio which saved numerous hours for Desktop Support staff to accomplish other tasks. • Service Management – 3 years • Architecture and rollout of CA Unicenter Service Desk ticketing system throughout the company resulting in improved metrics, SLA’s, response times and culminating in the implementation of a 24/7/365 call center. • Worked within an ITIL change process to ensure consistent methodology across all service groups. Allied Office Supplies (Clifton, NJ) 2004-2006 With 2003 sales of approximately $300 million, Allied Office Products is the nation’s largest independent dealer of office products and services. Operating primarily in the Northeast and Mid-Atlantic States, Allied has 17 sales offices throughout the United States with 900+ full time employees. Senior Systems Administrator Accountable for the support and maintenance of all LAN connections between 17 sales offices and our distribution center in Clifton, NJ. The infrastructure consists of 100+ servers and 700+ desktop/laptops. Ensure daily backups were successful and verify the integrity of all data. Support of our DR site and co-location in Newark, NJ which houses the main core of our businesses. Oversee the deployment of latest antivirus definitions are implemented in a timely manner. Responsible for patch management for all servers and clients. Perform technology assessments to enhance operations and standardize services. Management of projects with multiple vendors and consultants. Reported to the Vice President of IT. Key Roles and Achievements: • Wintel Administration – 2 years • NT4 to Active Directory 2003 migration leading to more effective management of network environment. • Modified and implemented group policies and domain scripting for better control and reliability of environment. • Created corporate standardization utilizing images with “locked down” desktops which resulted in a 65% reduction in helpdesk issues. • Exchange Administration – 2 years • Exchange 5.5 to Exchange 2003 Active-Active cluster migration provides more robust e-mail features with no downtime resulting in better reliability and availability. • SCCM Administration – 2 years • Systems Management Server 2003 rollout provides quicker support response, software audits and improved management. • Implemented SUS/WUS for security and patch management leading to more productivity and the reduction of support costs. • Project Management – 2 years • Architecture and project management of Active Directory, Exchange, ColdFusion Clustering and Systems Management Server enterprise rollouts. • Project Server 2003 implementation which resulted in greater collaboration and effective time management.
• Team Lead – 2 years • Standard procedures and work flow process analysis with recommendations resulting in change management and quicker response time to issues. • Structured 24/7 on-call response team leveraging WhatsUp Professional 2006 for application and network management led to rapid, time- sensitive response and problem resolutions and tremendously decreased network downtime. • Mentoring four PC technicians led to decline in outsourcing and training costs and enhanced overall team environment.
Nautica Enterprises, Inc., (New York, NY) 1999-2003 Nautica Enterprises, Inc. is a $683 million dollar apparel company and is a leading designer, marketer and distributor of branded apparel and consumer products both domestically and internationally. Senior Network Administrator 2001-2003 Network Projects Specialist 2000-2001 PC Support Specialist, Level II 1999-2000 Responsible for the support and maintenance of all WAN/LAN connections between four New York sites, the London offices, 117 retail stores and our distribution and data center in Virginia. The infrastructure consisted of 200+ servers and 1,500+ desktop/laptops in multiple domains. The lead “go-to” person for the New York facilities involved in all daily activities. Oversee IT operational infrastructure and deliver technology resources to development projects. Directed cross-functional teams to ensure the most effective and comprehensive services possible to the users. Management of projects with multiple vendors and consultants. Directed the maintenance and implementation of corporate intranet/internet sites. Reported to the IT Director. Key Roles and Achievements: • Wintel Administration – 3 years • Designed the Windows 2000 schema for migration to an Active Directory domain resulting in the rollout of Windows 2000 for 1000+ end-users. • Data Center Operations – 2 years • Chief architect and implementer of a server consolidation and migration plan leveraging new technologies such as VMWare, Citrix Server farms and IBM x400/445 which increased ROI by more than 60% while lowering TCO on existing infrastructure. • Network Administration – 2 years • Oversaw the upgrade to Cisco PIX 515e firewall and implemented Cisco VPN 3000 Concentrator for 400+ remote users with redundancy paths to our Virginia distribution center. • Savings of $150,000+ with our implementation of the VOFR project between NY and VA utilizing Cisco 3660 routers and VG200 voice gateway. • Exchange Administration – 2 years • Spearheaded e-mail reduction project involving 200+ GB of data with 72% reduction across enterprise. • SMS Administration – 2 years • Created, evaluated and rollout of customize software packages which saved 200+ hours for other network tasks. • Team Lead – 2 years • Provide project leadership to six employees for numerous network projects, including: budget control; production timetable; status reporting; team coordination and quality assurance. The City University of New York, York College (Jamaica, NY) 1998-1999 With a student body in excess of 6,000, York College is recognized for academic excellence and dedication to the personal growth of its students. Information Systems Specialist Maintenance/Support of NT/Novell servers. Support & Administration of NEC 2400 PBX and Centigram VM system. Web Designer/Master of York College career website. Devised lesson plans and training on Windows 95 & 98, MS Excel, MS Word and basic Internet functions. D.W. Consulting Services (Floral Park, NY) 1995-1997 Consultant/Project Lead 1995-1997 District 29 City Councilman Allan Jennings, Jr. (South Ozone Park, NY) Campaign Consultant and Advanced Team Leader 1993-1994 KLM Laundromat, Incorporated (Forest Hills, NY) Manager and Partner 1992-1993 Deloitte & Touché (New York, NY) Tax Accounting Assistant 1988-1992 Education The City University of New York, Bernard M. Baruch 1987-1992 Operations Management with Computers minor Continuing Education HP Managing Software with Ignite-UX – H1978SR (HP Education Services) June 2011 HP BladeSystem Virtual Connect – HK758SR (HP Education Services) May 2011 HPUX Accelerated Linux Admin For Experienced HP-UX – U2794SR (HP Education Services) April 2011 HPUX 11i v3 Experienced Administrator – HK711SR (HP Education Services) March 2011 CA Unicenter Service Desk r11 Advanced Administration (CA Education) November 2008 CA Unicenter Service Desk r11 Basic Administration (CA Education) November 2008 Citrix Presentation Server 4.5 Administration (ONLC Training) September 2007 BEA Weblogic Server 9.1 System Administration (Vendor) September 2006 Planning/Implementing/Maintaining Microsoft Windows Server 2003 AD Infrastructure (New Horizons) March 2004 VMware ESX Server: Advanced System Management Class (MicroTek) July 2003 VMware ESX Server: System Management Class (MicroTek) July 2003 Cisco Certified Network Associate Boot Camp (Global Knowledge) March 2002 Citrix Administrator Metaframe 1.8 (FutureLink U.S.A.) October 2001 Implementing and Administering MS Window 2000 Directory Services (New Horizons) October 2000 Windows NT Administrator Exam Preparatory Course (CUNY - Queens College) (An intensive 6 mth program) February 1999

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Lee Michael Resume 2-15H-NoInfo

  • 1. Michael Lee Home • Plainsboro, NJ 08536 Cell • LinkedIn • https://www.linkedin.com/in/michaellee E-mail • mlee732@gmail.com Job Objective As a Senior Systems Administrator with Project Management experience, I seek a position where I may utilize my depth of knowledge and expertise in Information Technology to improving an organization’s operations and bottom-line profitability. Demonstrated skill in organizing workflow from group planning sessions through implementation by capitalizing on my primary competencies. Leadership experience in all areas of Information Systems including: IT Planning & Development, Project Management, Network Security, Disaster Recovery Planning, Organizational Structure, Systems Design and Implementation. Technical Skills Operating Systems: Windows 2012/2008/2003/2000/NT Server (Standard and Enterprise), Windows 8, 7, XP, 2000 (32 & 64-bit, Professional/Server/Advanced Server), Novell NetWare (3.12, 4.1 and 5.0), HP-UX 11.23/11.31, RedHat & Oracle Linux (5.x and 6.x) and DOS platforms. Hardware: Cisco 7200, 3600 and 2600 routers, Cisco PIX 520 and 515e, Cisco VG200, Cisco VPN 3000 Concentrator, Cisco Catalyst 2950 switches, Cisco MDS 9000 and 9216A Fabric switches, Dell PowerEdge servers, HP/Compaq Proliant, Infinity, Integrity and BladeSystem C and P Series Servers, HP StorageWorks 4314, MSA 500 and 1000, EVA 4000, 5000, 6400, HP SDLT 160/320 Robotic tape library, Nortel Accelar and Baystack switches. Software: CA Unicenter Suite r11 (Service Desk, Service Catalog, DSM and UAPM), Citrix XenApp 5 & 6, MetaFrame 1.8 and XPa, Exchange 5.5, 2000 and 2003, Gerber’s WebPDM, Group Policy Administration, InstallShield AdminStudio, Microsoft 2003/2008 Clustering, Microsoft Office Suite 2010, 2003 and XP, MS Project and MS Visio, NetPro’s GPOAdmin, Norton Ghost 5.1d, 7.5 and 8.1 Corporate Edition, pcAnywhere 8.x/9.x/10.x/11.0, Puppet Labs 3.6, SAS 9.1, SCCM 2007, SMS 2.0 & 2003, Symantec Antivirus 12.1 (SEPM), Veritas Backup Exec 8.x and 9.1, VMWare ESXi 3.x, 4.x, 5.x, Server and Workstation, WhatsUp Professional 2006, Windows 2000/2003/2008 Active Directory, Wise Package Studio and WMI (Windows Management Instrumentation). Professional Experience McGraw-Hill Education (East Windsor, NJ) 3/2014-12/2014 McGraw-Hill Education is the adaptive education technology leader with the vision for creating a highly personalized learning experience that prepares students of all ages for the world that awaits. The Company has offices across North America, India, China, Europe, the Middle East and South America, and makes its learning solutions available in more than 65 languages. SYS Implementation Engineer – Wintel Lead As a consultant for McGraw-Hill Education, currently involved in the design, installation, configuration, management, maintenance and administration of all enterprise data center servers. Support of ongoing server consolidation effort to migrate physical servers to virtual environment. Providing technical solutions for complex problem resolution. Lead and participate on special projects. Participate in after-hoursweekend migrations. Key Roles and Achievements: • Wintel Administration • Lead Wintel responsibility on the configuration and build-out of the 6 node Windows 2008 SQL Cluster in support of a major division (CTB) of McGraw Hill Education. • Implementation and rollout of Microsoft Key Management Services (KMS) in a short timeframe to resolve issues with MS License activations for Wintel servers in the MHE eDMZ. • Designed framework and rollout of multiple Jump Servers which resulted in Atos Global support across all MHE divisions. • Data Center Operations • Troubleshooting of Windows 20032008 servers (both physical and VMWare environments), Citrix MetaFrameXenApp servers and various Application support issues during 10 month Data Center Migration effort. • Responsible for the identification and Runbook documentation to enable the Technical Team to deliver the appropriate solution for successful transformation. • Authored documentation details on Jump Server access for Atos Global resulting in improved international support access capabilities. • Major Wintel resource on all Wave migration efforts in the separation of McGraw-Hill Education from McGraw-Hill Financial. • Work with MHE & customers on data center transformation activities to confirm Windows Systems workloads and develop Functional Specifications. • Execute Discovery activities to fully identify and document the existing Windows server inventory. • Work with the Data Center Server Tower to develop and implement the appropriate solution for successful transformation. • Serve as liaison between the McGraw-Hill Education, Atos Transition Teams and the Data Center Tower to communicate difficult concepts and processes. Worked with multiple vendors and contractors to define detailed technical requirements. • DevOps Administration • Setup Puppet repository and created PowerShell scripts to rollout Puppet 3.6 agents across Wintel infrastructure. • Storage Support • Participated on all NAS and SAN Migrations projects, in conjunction with the EMC Project Teams, offering after-hours and weekend support. • SCCM Support • Installation and troubleshooting of SCOM and SCCM agents throughout Windows environment.
  • 2. • Team Lead • Assigned the role of Wintel Lead, to help streamline and mentor a group of 6 Wintel administrators, assigning tasks as needed to ensure all work projects are completed in a timely fashion. • Consulted on complex business issues and design considerations, as needed. • Participated in Application owner and Business User interviews to identify system functions and architectural and network related dependencies. inVentiv Health, Inc. (Princeton, NJ) 2006-2013 A leading global provider of best-in-class clinical, commercial and consulting services to the life sciences industry. In 40 countries around the world, inVentiv’s 12,000 employees work with more than 550 pharmaceutical, biotech and device companies. Senior Systems Administrator Ensure day-to-day operations of 1000+ servers between all remote offices and our corporate offices in Princeton, NJ. Coordinate and lead all activities regarding LAN infrastructure including the installation, configuration and maintenance of corporate servers and LAN components. Provide Tier 2/3 LAN infrastructure support as needed. Research, evaluate and provide recommendations for hardware/software purchases. Ensure the security, backup and recovery of corporate infrastructure and data is in compliance with corporate SOPs. Mentor junior members of System Administration team. Reported to the Manager of IT Operations. Key Roles and Achievements: • Wintel Administration – 6 years • Administration and troubleshooting daily issues in a multi-domain Active Directory 2003 environment. • Assisted with the planning, upgrade and rollout of Active Directory 2003 to 2008. • Assigned to support, analyze and provide recommendations on the consolidation of over 60 Windows domain group policies (GPO) resulting in traceable workflows, audit management and quicker domain logins. • Citrix Administration – 4 years • Citrix Secure Gateway project for in-house application allowing external users to access application server in the DMZ. • Perform remote administration, support and management of multiple Citrix farms. Responsibilities included the maintenance, troubleshooting issues and resolving these problems in a timely manner, design and architecture recommendations and implementation. • Unix & Linux Administration – 4 years • Tasked with evaluating and certifying Oracle Linux as the future *NIX operating system and reducing our footprint of HPUX and Red Hat servers resulting in substantial savings and maintenance costs. • HPUX server consolidation project through HP VSE virtualization resulting in over $100,000 annual savings. • Storage Administration – 4 years • Storage Area Network support, maintenance and troubleshooting of all storage arrays enterprise-wide. • Monitored all SAN connectivity of Cisco 9000's, 9216's using Cisco Fabric Manager and Cisco Device manager. • Exchange Administration – 2 years • Exchange 2007 Administration support and maintenance across all offices, domestic and international, in conjunction with Symantec Enterprise Vault. • SCCM Administration – 4 years • Global architecture and project management of SCCM Servers enterprise rollouts over multiple domains. • Research and resolve issues with existing Systems Management Server 2003 infrastructure utilizing WMI extensions so that it can be used effectively. • Evaluate current SUS configuration and spearheaded project plan for WUS rollout while maintaining current environment for patch management. • Project planned and executed Microsoft Office 2003 standardization and enterprise-wide rollout across all divisions. • Create, evaluate and rollout of customize software packages using Wise Package Studio which saved numerous hours for Desktop Support staff to accomplish other tasks. • Service Management – 3 years • Architecture and rollout of CA Unicenter Service Desk ticketing system throughout the company resulting in improved metrics, SLA’s, response times and culminating in the implementation of a 24/7/365 call center. • Worked within an ITIL change process to ensure consistent methodology across all service groups. Allied Office Supplies (Clifton, NJ) 2004-2006 With 2003 sales of approximately $300 million, Allied Office Products is the nation’s largest independent dealer of office products and services. Operating primarily in the Northeast and Mid-Atlantic States, Allied has 17 sales offices throughout the United States with 900+ full time employees. Senior Systems Administrator Accountable for the support and maintenance of all LAN connections between 17 sales offices and our distribution center in Clifton, NJ. The infrastructure consists of 100+ servers and 700+ desktop/laptops. Ensure daily backups were successful and verify the integrity of all data. Support of our DR site and co-location in Newark, NJ which houses the main core of our businesses. Oversee the deployment of latest antivirus definitions are implemented in a timely manner. Responsible for patch management for all servers and clients. Perform technology assessments to enhance operations and standardize services. Management of projects with multiple vendors and consultants. Reported to the Vice President of IT. Key Roles and Achievements: • Wintel Administration – 2 years • NT4 to Active Directory 2003 migration leading to more effective management of network environment. • Modified and implemented group policies and domain scripting for better control and reliability of environment. • Created corporate standardization utilizing images with “locked down” desktops which resulted in a 65% reduction in helpdesk issues. • Exchange Administration – 2 years • Exchange 5.5 to Exchange 2003 Active-Active cluster migration provides more robust e-mail features with no downtime resulting in better reliability and availability. • SCCM Administration – 2 years • Systems Management Server 2003 rollout provides quicker support response, software audits and improved management. • Implemented SUS/WUS for security and patch management leading to more productivity and the reduction of support costs. • Project Management – 2 years • Architecture and project management of Active Directory, Exchange, ColdFusion Clustering and Systems Management Server enterprise rollouts. • Project Server 2003 implementation which resulted in greater collaboration and effective time management.
  • 3. • Team Lead – 2 years • Standard procedures and work flow process analysis with recommendations resulting in change management and quicker response time to issues. • Structured 24/7 on-call response team leveraging WhatsUp Professional 2006 for application and network management led to rapid, time- sensitive response and problem resolutions and tremendously decreased network downtime. • Mentoring four PC technicians led to decline in outsourcing and training costs and enhanced overall team environment.
  • 4. Nautica Enterprises, Inc., (New York, NY) 1999-2003 Nautica Enterprises, Inc. is a $683 million dollar apparel company and is a leading designer, marketer and distributor of branded apparel and consumer products both domestically and internationally. Senior Network Administrator 2001-2003 Network Projects Specialist 2000-2001 PC Support Specialist, Level II 1999-2000 Responsible for the support and maintenance of all WAN/LAN connections between four New York sites, the London offices, 117 retail stores and our distribution and data center in Virginia. The infrastructure consisted of 200+ servers and 1,500+ desktop/laptops in multiple domains. The lead “go-to” person for the New York facilities involved in all daily activities. Oversee IT operational infrastructure and deliver technology resources to development projects. Directed cross-functional teams to ensure the most effective and comprehensive services possible to the users. Management of projects with multiple vendors and consultants. Directed the maintenance and implementation of corporate intranet/internet sites. Reported to the IT Director. Key Roles and Achievements: • Wintel Administration – 3 years • Designed the Windows 2000 schema for migration to an Active Directory domain resulting in the rollout of Windows 2000 for 1000+ end-users. • Data Center Operations – 2 years • Chief architect and implementer of a server consolidation and migration plan leveraging new technologies such as VMWare, Citrix Server farms and IBM x400/445 which increased ROI by more than 60% while lowering TCO on existing infrastructure. • Network Administration – 2 years • Oversaw the upgrade to Cisco PIX 515e firewall and implemented Cisco VPN 3000 Concentrator for 400+ remote users with redundancy paths to our Virginia distribution center. • Savings of $150,000+ with our implementation of the VOFR project between NY and VA utilizing Cisco 3660 routers and VG200 voice gateway. • Exchange Administration – 2 years • Spearheaded e-mail reduction project involving 200+ GB of data with 72% reduction across enterprise. • SMS Administration – 2 years • Created, evaluated and rollout of customize software packages which saved 200+ hours for other network tasks. • Team Lead – 2 years • Provide project leadership to six employees for numerous network projects, including: budget control; production timetable; status reporting; team coordination and quality assurance. The City University of New York, York College (Jamaica, NY) 1998-1999 With a student body in excess of 6,000, York College is recognized for academic excellence and dedication to the personal growth of its students. Information Systems Specialist Maintenance/Support of NT/Novell servers. Support & Administration of NEC 2400 PBX and Centigram VM system. Web Designer/Master of York College career website. Devised lesson plans and training on Windows 95 & 98, MS Excel, MS Word and basic Internet functions. D.W. Consulting Services (Floral Park, NY) 1995-1997 Consultant/Project Lead 1995-1997 District 29 City Councilman Allan Jennings, Jr. (South Ozone Park, NY) Campaign Consultant and Advanced Team Leader 1993-1994 KLM Laundromat, Incorporated (Forest Hills, NY) Manager and Partner 1992-1993 Deloitte & Touché (New York, NY) Tax Accounting Assistant 1988-1992 Education The City University of New York, Bernard M. Baruch 1987-1992 Operations Management with Computers minor Continuing Education HP Managing Software with Ignite-UX – H1978SR (HP Education Services) June 2011 HP BladeSystem Virtual Connect – HK758SR (HP Education Services) May 2011 HPUX Accelerated Linux Admin For Experienced HP-UX – U2794SR (HP Education Services) April 2011 HPUX 11i v3 Experienced Administrator – HK711SR (HP Education Services) March 2011 CA Unicenter Service Desk r11 Advanced Administration (CA Education) November 2008 CA Unicenter Service Desk r11 Basic Administration (CA Education) November 2008 Citrix Presentation Server 4.5 Administration (ONLC Training) September 2007 BEA Weblogic Server 9.1 System Administration (Vendor) September 2006 Planning/Implementing/Maintaining Microsoft Windows Server 2003 AD Infrastructure (New Horizons) March 2004 VMware ESX Server: Advanced System Management Class (MicroTek) July 2003 VMware ESX Server: System Management Class (MicroTek) July 2003 Cisco Certified Network Associate Boot Camp (Global Knowledge) March 2002 Citrix Administrator Metaframe 1.8 (FutureLink U.S.A.) October 2001 Implementing and Administering MS Window 2000 Directory Services (New Horizons) October 2000 Windows NT Administrator Exam Preparatory Course (CUNY - Queens College) (An intensive 6 mth program) February 1999