The document discusses the importance of maintaining a positive attitude. It states that 85% of success in getting a job or promotion is due to attitude, rather than intelligence or knowledge. It also notes that attitude applies to all spheres of life, including personal, professional, and relationships. Maintaining a positive attitude can benefit organizations through increased productivity, teamwork, and quality. The document provides tips for developing a positive attitude, such as focusing on positives, expressing gratitude, spending time with positive people, and treating others well.
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ATTITUDE
Attitude is the mental position or feelings
with regard to a fact or state.
A habitual mode of thought or feelings.
A posture or position expressing some
thought or feeling
POSITIVE ATTITUTE
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Human being can alter their lives by
altering their attitude of mind.
A study (Harvard Univ.) on attitude reveals
When a person gets a job or promotion
- 85% of the time because of attitude
- 15% due to intelligence & knowledge of
specific facts and figures.
POSITIVE ATTITUTE
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Therefore
100% resources go to teach facts & figure
which brings 15% success in life
85% of success is due to attitude
Attitude applies to every sphere of life
Personal life
Professional life
To an executive
To any employee
Parent/Teacher/Salespersons
POSITIVE ATTITUTE
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ERA OF MULTIPLICITY
EKPATNIVRATA OF RAM
KRISHNA PHILOSOPHY
OF HAVING
GOPIS
CHOICE IS THE ESSENCE
POSITIVE ATTITUTE
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CUSTOMER ?
CUST ME MER
OR
ATITHI DEVO BHAVA
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All profit comes from customers
So if no customers = no profit
and no profit = no business
then no customers = no business
Therefore customers ARE the
business
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Why Attitude?
• 4% move’nearby
• 10% adopt new habit
• 18% are disappointed with the
service quality
• 68% are dissatisfied by the attitude
displayed by the employees
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Importance of attitude to an organisation
Most valuable asset of an organization is there people
• Effect of people attitude :
Organization may be more successful
Organization may be less successful
Attitude of people, a cutting edge in marketplace, in
productivity and profit.
People can be biggest asset or biggest liability
depending on the attitude.
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Effect of attitude on persons behaviour
Say, in some customer service program participants are to
smile, handshake etc.
If smile is not sincere, it become irritating.
Attitude makes work an entertainment rather than
a burden.
Attitude is the foundation , success is the tower
above it.
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A person with a positive attitude
Absence of negativity does not make a person
positive.
People with positive attitude
They are caring , confident , patient , humble
They have expectations of themselves and others.
They anticipate positive outcomes.
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Environment
Experience
Education
Environment consist of
• Home
• School
• Place of work
• Effect of media
• Cultural background
• Religious background
• Traditions and believes
• Social environment
• Political environment
contd.
Factors determining attitude
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• “ In positive environment, a marginal performers outputs
goes up. In negative environment, a good performers
outputs goes down.”
• “Positive experience with persons, work, events are
reference points, conclusions, guidelines for future.”
• Formal in informal education should be more for knowledge
rather for information.
Role of teacher is vital
The ripple effect is immeasurable.
Education-not to make a living, but how to make a meaningful life.
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Benefits of +attitude
Personal Benefits :
• Gives a pleasing personality
• It is energizing
• Increases the enjoyment of life
• Inspires others around
• Help to become a contributing member of
society and asset of the country.
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Organizational Benefits
Increases productivity
Fosters team work
Solves problems
Improves quality
Makes a congenial atmosphere
Breeds loyalty
Increases profits
Reduces stress
Inspires others
Fosters better relationship with employers,
employee and customers
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While -attitude leads to
Bitterness
Resentment
A purposeless life
ill health
High stress levels for themselves and
others
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"I think negative people
should be taxed. They require an
incredible amount of energy.
They're like corgis nibbling at
your ankles and I'm sure they
exist to show us the difference
between heaven and hell"
(Vicki Buck)
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How to build positive attitude
Attitude starts build up since childhood. If positive
very fortunate. Otherwise…………..
To build and maintain positive attitude
1.Aware of the principles that build a positive attitude
2.Desire to be positive
3.Cultivate the discipline and dedication to practice
those principles.
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Change focus, look for the positive
Make a habit of doing it now
Develop an approach of gratitude
Build self esteem
Away from negative influences
Learn what to do and how?
Start the day with something +ve
Training & re-training
There are 8 general steps to build
and maintain positive attitude
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1.Change focus, look for the positive
• To become a seeker of good
• To focus only positives in our life
• Looking for what is right in a person/ situations
• Avoid fault finding, try to see positive picture
• (it does not mean overlooking faults)
• Never be pessimistic, be optimistic
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2. Make a habit of doing it now
Avoid procrastination
Procrastination leads to negative attitude
Develops fatigue
Doing it now is more energizing
Incomplete task drains more energy.
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3. Develop an attitude of gratitude
Count our blessings, not our trouble
Let us pay thankfulness for what we got
We should not blame for our troubles
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4.Get into continuous education program
We get education in school & collages
Let us try to understand the education
Intellectual education influences the head,
Value-based education influences the heart,
ie. Moral & ethical literacy, develops the………..
honesty, compassion, courage, responsibility etc.
True education trains both head & heart. A morally educated
person is more equipped than a morally bankrupt person with
excellent academic qualification.
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5. Build a positive self-esteem
Self-esteem: Setting a high values/respect about ourselves
self respect
- self respect comes from respecting others.
- And respecting others, the way we desire respect
from others.
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6. Let us learn to like the things that need to be
done.
We have to look after and take proper care of your near
and dear. This may not always be fun or without any
pain
7. To start the day with something positive
- Read or listen positive
- Do positive or at least think positive
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Positive Thinking
• Positive thinking is the practice or result of
concentrating one`s mind affirmatively on what is
constructive and good, thereby eliminating from
it negative or destructive thoughts and emotions.
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Power of positive thinking
• Positive thinking brings inner peace , success , improved
relationship and better health. The daily affairs of life
move more smoothly , life brightens up, and there is
more happiness and satisfaction.
• You need to develop a positive attitude toward life,
expect a successful and beneficial outcome in whatever
you do, and also take any necessary actions to ensure
your success.
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Guidelines to develop a positive attitude
1. Choose to be happy.
2. Look at the bright side of life.
3. Find reasons to smile more often.
4. Have faith in yourself and in the power of the universe.
5. Contemplate upon the futility of negative thinking and
worries.
6. Associated with happy people.
7. Read inspiring stories.
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Guidelines to develop a positive attitude
8. Read inspiring quotes.
9. Repeat affirmations that inspire and motivate you.
10.Visualize only what you want to happen.
11.Learn to master your thoughts.
12.Learn concentration and meditation.
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Positive Thinking
• If you think you are beaten, You are
• If You think you dare not, You don’t have
• If you like to win but you think you can not,
You can not
“SUCCESS BEGINS WITH A FELLOW WILL
ITS ALL IN THE STATE OF MIND “
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If you know that you cannot do it alone don’t hesitate to ask for
help.
“Be sincere in your weakness and inability.”
Your attitude of asking help when you are really incapable of doing
things brings real blessings
“ Blessed are the poor in spirit for theirs is the kingdom of heaven”
The be-happy attitudes # 1
I am going to Ask for Help
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• Occupational poverty
• Intellectual poverty
• Emotional poverty
• Solutions
Admit your needs and ask for Help
“Its not easy but its essential”
‘ say sorry ‘
“learn to make confession and
discover the power of being honest”
Areas of poverty
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• Ask the right question and get the right answer
• Do not argue with what has happened
• don’t blame god
• Don’t blame yourself
• Don’t fix the blame – fix the problem
– The right way of questioning god
• What happens to good people when bad things happen to
them
– GOD says
“They are blessed for they are comforted”
Be-Happy Attitude #2
I am going to bounce
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• No two sorrows are the same each has its own difference
• Realize what you can do for yourself
• Realize what god can do for you
– Realize god will offer real comfort
– Realize god gives us courage
– Realize god gives us a sense of calm
– Realize god gives us companionship
– Realize god gives us consideration
– Realize god gives us a new set of commitment
“Blessed are those who mourn, for they shall be comforted”
Understanding problems
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• Be strong enough to be controlled
• Be emotionally stable enough to resist temptations
• Be educable enough to realize - you can’t do it alone
• Be kind enough to be sensitive , quiet , unselfish.
Be-Happy Attitude # 3
I am going to remain calm
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• Remain cool
• Remain calm
• Remain corrected.
Rule the world
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• Stay committed to your righteousness (Honesty) even if they
seem impossible
• Say “no” by saying “yes” and eliminate the negatives by
sowing positives
• Satisfaction lies on what is hoped it would be
– Go for it – you might make it
– Go for it – it might happen
– Go for it – somebody may be helped by it
– Go for it – you may prosper out of it
– Go for it – you can help the poor
– Go for it – some day some will thank you.
Be-Happy attitude#4
I really want to do right things
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• Is the real expectations
• Is the real right thing to do
• Is the real satisfaction on achieving things
“Blessed are those who hunger and thirst after
righteousness , for they shall be satisfied “
Hunger and thirst
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• List out the ways you want other to treat you
• Start to treat others the way you have listed
• understand human values and need .
• Be merciful with them
– Understand
• “The measure you give will be the measure you get”
• “what ever the man sows, that will he also reap”
• If you give a little , you get a little back
• Give a lot , you get a lot back
» The law of proportionate return
Be-Happy attitude # 5
I am going to treat the way I want to be treated
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• Understand inabilities of human lives
• Understand poverty and starvation
• Understand human imbalance
• Understand natural imbalance
• Understand to show mercy
“Blessed are the merciful , for they shall obtain the mercy”.
Be meriful on others
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• Get your self “Pure in Heart “
– Wise up – believe the faith on god
– Clean up – wash your mistakes
– Give up – anything that may be hindering you
– Take up - the call to do something great.
To become a believer -- let the faith flow free
Be – Happy attitude #6
I am going to let the faith flow free
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• The biggest wish of every human being
• The every day dream for all noblest
• The constant belief of a believer
• The chase for the destiny
• The end of life
“ Blessed are the pure in heart for they shall see God”
When you need to see “God”
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• Don’t be a silent spectator
• Dedicate yourself for a bridge building on breaches
• Let it starts from your soul
• Make an objective to become a true human
• Build a reputation
• Create a sense of your presence
• Be ready to perform the dangerous role play
• Understand love repairs the breach
Be-Happy attitude #7
I am going to be peace maker
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• Your attitude shouldn’t be “I don’t care what people say”
• Your attitude shouldn’t be “ I want to be popular at any price”
• Your attitude should be “ I will strive so to live that I shall
build a reputation as a beautiful child of god”
“Blessed are the peace makers , for they shall be
called children of God”
Become the child of God
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• Be prepared to accept the natural transformation
• Choose to believe that god can settle the score in
his way
• Choose to believe that god can settle in his time
• Understand that you shall be blessed by knowing
that the hurts can be turned into a circle of light
• Remain to live happy with positive mind
Be –Happy attitude #8
I can choose to be happy anyway
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• Remain positive
• Remain prepared
• Keep on doing right things
• Show mercy
• Trust god
• Pray for strength
• Pass phases
“Blessed are those who are persecuted for righteousness’
sake for theirs is the kingdom of heaven”
Victory of attitudes
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CHANGE WITH CHANGE
SWOT ANALYSIS
CONVERT
THREATS
WEAKNESS
OPPORTUNITIES
STRENGTH
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HELP YOUR PEOPLE
CHOOSE A JOB THEY LOVE
AND THEY WON’T NEED TO WORK
FOR EVEN A DAY
A MAN WHO DOES NOT LOVE HIS WORK IS
LOSING THE BEST PART OF HIS PERKS.
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At first people
refuse to believe that
a strange new thing
can be done,
then they begin
to think it can’t be done.
Then they see it
can be done.
Then it is done
and all the world
wonders why it was
not done before
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•Turn our problems into opportunities
•Tackle our opportunities and succeed
•Dream great dreams and make them come true
•Switch from jealousy and self –pity to really caring
•Pick up the broken hopes and start over again
•See great possibilities in those unattractive people
•Become truly beautiful person. God will have the last
word and it will be good
“God will have the last word and it will be good”
Conclusion