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201 Design Thinking in Practice

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Sara Fortier

Following the 101 Masterclass for Building Empathy, the 201 Masterclass focuses on how to define a problem space and start to ideate solutions. Includes workshop exercises, brainstorming, and ideation mindsets and techniques.

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Design Thinking Masterclass 201 – Design Thinking in Practice Created by Sara Fortier | Outwitly Inc. | outwitly.com
Agenda Introductions Recap from 101 and choose problem Exercise 1: Challenge assumptions Exercise 2: Draw the problem Exercise 3: Problem mind map Exercise 4: Brainstorm solutions Exercise 5: Refine and draw your solution Groups present ideas/storyboards Wrap Up and Questions 9:00am 9:05am 9:20am 9:35am 9:45am 10:00am 10:20am 10:40am 10:50am
Introduction Today’s Masterclass (101 vs. 201) Pier learning session – what did you guys do?
Stanford d.School process Empathize Define Ideate Prototype Test Last time 101 – Building Empathy
201 Design Thinking in Practice
Stanford d.School process Empathize Define Ideate Prototype Test Today’s work…
How it feels Today’s work… The Squiggle of Design by Damien Newman
Diverge to converge Opening (Divergent) Exploring (Emergent) Closing (Convergent)
Rethink highschool Today we will choose 1 problem from last time to ideate/solve with design thinking methods (dot voting). Problems areas from last time: 1. Lack of empathy and don’t feel like they belong (Need support, respect, inclusivity) 2. Traditional schooling doesn’t accommodate different learning styles, too rigid, (needs more hands-on, interactive learning, adaptive education) 3. Too much pressure and stress, no room or time for personal interests and needs
Workshop Exercises Break into teams of 3-4 people
Ideation mindsets 1. Challenge the status-quo (and assumptions) 2. Use peripheral thinking 3. Stand in the future 4. Objectively seek clearly added value 5. Storytelling
Exercise 1: Challenge assumptions 10 minutes On a piece of paper: 1. Draw a line down the middle of the paper. Title one side “Assumptions”, and the other side “Challenge” 2. On the side titled “Assumptions” list out 5 possible assumptions that you have about the problem, or the organization has about why this can’t be fixed. 3. On the side titled “Challenge” write out 1-2 ways that each assumption could be challenged or changed into a positive.
Exercise 2: Draw the problem 10 minutes Now that we have identified the problem, lets break it apart and define it further. 1. Think of a few characters for your story 2. Draw the problem as storyboards or as a poster (5 min)
Exercise 3: Problem mind map 15 minutes On a piece of paper: 1. Draw a node in the centre of the paper called “Highschool [problem]” 2. Spreading out from there create other nodes that relate to the problem 3. Create a spider web of nodes 4. Highlight or circle three top areas/priorities that need to be tackled
Exercise 3: Peripherals mind map 15 minutes On a piece of paper: 1. Draw a node in the centre of the paper called “Highschool [problem]” 2. Spreading out from there create 3-4 nodes that are adjacent industries (who can act as inspiration) (i.e. Children’s hospital). 3. For each adjacent industry, list 3-4 ideas you can steel from them/things they do really well.
Brain- storming rules
Exercise 4: Brainstorm solutions 20 minutes Step 1: (3 min) Individually write out as many solutions/ideas as possible. Write each idea on one post-it. Step 2: (12 minutes) In teams, go around the table and share your ideas, build on the ideas of others and add more ideas/post-its. Step 3: (5 minutes) Pick the strongest concept that provides the most value and any complementing ideas. Think about adjacent industries!!!
Exercise 5: Draw your solution 10 minutes Step 1: Refine solution (10 min). Based on your best/strongest concepts from Exercise 4, refine your solution. Think through all aspects in more detail. Step 2: Draw solution (10 min) Storytelling and properly communicating your ideas is a crucial step in the design thinking process. Now that you have decided on a solution, work with your team to draw it out. (Can be shown as a storyboard or poster) Use words if you need to, but try to focus on images.
Present Solutions & Storyboards 10 minutes Each group will have 2 minutes to present their initial “problem” scenario and how they came to a solution in their “future” scenario/storyboard.
Wrap up What did you take away from today? Any questions?
Resources Prototyping and Testing: Make Tools by Liz Sanders IDEO’s Design Kit (click on the “Implementation” filter) Book: Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation by Tim Brown
Thank you! Email: sarafortier@outwitly.com Instagram and twitter: @outwitly Linkedin: https://ca.linkedin.com/in/sarafortier Website: outwitly.com

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201 Design Thinking in Practice

  • 1. Design Thinking Masterclass 201 – Design Thinking in Practice Created by Sara Fortier | Outwitly Inc. | outwitly.com
  • 2. Agenda Introductions Recap from 101 and choose problem Exercise 1: Challenge assumptions Exercise 2: Draw the problem Exercise 3: Problem mind map Exercise 4: Brainstorm solutions Exercise 5: Refine and draw your solution Groups present ideas/storyboards Wrap Up and Questions 9:00am 9:05am 9:20am 9:35am 9:45am 10:00am 10:20am 10:40am 10:50am
  • 3. Introduction Today’s Masterclass (101 vs. 201) Pier learning session – what did you guys do?
  • 7. How it feels Today’s work… The Squiggle of Design by Damien Newman
  • 9. Rethink highschool Today we will choose 1 problem from last time to ideate/solve with design thinking methods (dot voting). Problems areas from last time: 1. Lack of empathy and don’t feel like they belong (Need support, respect, inclusivity) 2. Traditional schooling doesn’t accommodate different learning styles, too rigid, (needs more hands-on, interactive learning, adaptive education) 3. Too much pressure and stress, no room or time for personal interests and needs
  • 10. Workshop Exercises Break into teams of 3-4 people
  • 11. Ideation mindsets 1. Challenge the status-quo (and assumptions) 2. Use peripheral thinking 3. Stand in the future 4. Objectively seek clearly added value 5. Storytelling
  • 12. Exercise 1: Challenge assumptions 10 minutes On a piece of paper: 1. Draw a line down the middle of the paper. Title one side “Assumptions”, and the other side “Challenge” 2. On the side titled “Assumptions” list out 5 possible assumptions that you have about the problem, or the organization has about why this can’t be fixed. 3. On the side titled “Challenge” write out 1-2 ways that each assumption could be challenged or changed into a positive.
  • 13. Exercise 2: Draw the problem 10 minutes Now that we have identified the problem, lets break it apart and define it further. 1. Think of a few characters for your story 2. Draw the problem as storyboards or as a poster (5 min)
  • 14. Exercise 3: Problem mind map 15 minutes On a piece of paper: 1. Draw a node in the centre of the paper called “Highschool [problem]” 2. Spreading out from there create other nodes that relate to the problem 3. Create a spider web of nodes 4. Highlight or circle three top areas/priorities that need to be tackled
  • 15. Exercise 3: Peripherals mind map 15 minutes On a piece of paper: 1. Draw a node in the centre of the paper called “Highschool [problem]” 2. Spreading out from there create 3-4 nodes that are adjacent industries (who can act as inspiration) (i.e. Children’s hospital). 3. For each adjacent industry, list 3-4 ideas you can steel from them/things they do really well.
  • 17. Exercise 4: Brainstorm solutions 20 minutes Step 1: (3 min) Individually write out as many solutions/ideas as possible. Write each idea on one post-it. Step 2: (12 minutes) In teams, go around the table and share your ideas, build on the ideas of others and add more ideas/post-its. Step 3: (5 minutes) Pick the strongest concept that provides the most value and any complementing ideas. Think about adjacent industries!!!
  • 18. Exercise 5: Draw your solution 10 minutes Step 1: Refine solution (10 min). Based on your best/strongest concepts from Exercise 4, refine your solution. Think through all aspects in more detail. Step 2: Draw solution (10 min) Storytelling and properly communicating your ideas is a crucial step in the design thinking process. Now that you have decided on a solution, work with your team to draw it out. (Can be shown as a storyboard or poster) Use words if you need to, but try to focus on images.
  • 19. Present Solutions & Storyboards 10 minutes Each group will have 2 minutes to present their initial “problem” scenario and how they came to a solution in their “future” scenario/storyboard.
  • 20. Wrap up What did you take away from today? Any questions?
  • 21. Resources Prototyping and Testing: Make Tools by Liz Sanders IDEO’s Design Kit (click on the “Implementation” filter) Book: Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation by Tim Brown
  • 22. Thank you! Email: sarafortier@outwitly.com Instagram and twitter: @outwitly Linkedin: https://ca.linkedin.com/in/sarafortier Website: outwitly.com