Scrumban Demystified. Talk from Agile New England.
A few of the Scrumban Evolutions from Mamamoth bank from the upcoming book on Scrumban.
More excerpts can be found at facebook.com/scrumban
Learn more at scrumban.io
Do you have a case study of applying the Kanban Method in a Scrum context. We want to learn more from your experiments and results. Contact us at info@codegenesys.com
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Scrumban
1. SCRUMBAN DEMYSTIFIED
FOR AGILE NEW ENGLAND
Ajay Reddy
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2. Official Licensed Material Copyright CodeGenesys, LLC
What Scrum and Scrumban are not
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3. Topics
â˘âŻ Why and What Scrumban
â˘âŻ Scrumban Foundations and Evolutions at
Mammoth Bank
â˘âŻ Scrumban measurements (Optional)
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4. Section 1 of 3
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Why and what Scrumban
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5. Official Licensed Material Copyright CodeGenesys, LLC
VersionOneâs State of Agile across the
industry
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7. Official Licensed Material Copyright CodeGenesys, LLC
75% of organizations using Scrum will not succeed in
getting the benefits that they hope for from it.â
â
-Ken Schwaber
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8. Why Scrumban
managing variability in knowledge
Improves predictability
imposes no prescribed process
destination
provides more natural and
contagious mechanisms for
scaling improvements across an
enterprise
can germinate from anywhere
within an organization
product / organization
management features into the mix
such as risk, value & cost.
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9. Mammoth Bank
Mammoth Bank is a large national (international) bank
headquartered somewhere in the US.
It has a very large IT organization (several thousand strong)
spread across multiple locations, including several offshore
partners.
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10. History and current
state of Agile
transformation
3 revision of Agile transformation
In 2013, the bank was faced with
several difficulties:
Disruptive change not
working
Premature Success declared
Coaching with inadequate
results
Some improvements clearly
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11. Vague and False impressions
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14. Scrumban Definition
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Scrumban is the Kanban method applied to
Scrum as the starting and underlying
process framework.
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15. 4 Principles
â˘âŻ Start with what you do now
â˘âŻ Agree to pursue incremental, evolutionary change as opportunities are
discovered
â˘âŻ Respect current process, roles, responsibilities and titles
â˘âŻ Encourage acts of leadership at all levels of the organization
6 Practices
â˘âŻ Visualize
â˘âŻ Limit WIP (âkanbanâ)
â˘âŻ Manage flow
â˘âŻ Make policies explicit
â˘âŻ Develop feedback mechanisms at the workflow, inter-workflow and
organizational levels
â˘âŻ Improve collaboratively, evolve experimentally (using models and the scientific
method)
The Kanban Method
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16. Scrumban Definition
Official Licensed Material Copyright CodeGenesys, LLC
S c r u m b a n i s a p r a g m a t i c a n d
entrepreneurial application of The
Kanban Method to Scrum, using scientific
management theories often resulting in a
continuing evolution of Scrum based
systems into business valued, service
oriented, Agile, Lean and adaptive
systems at a pace moderated by the
thinking systems.
Scrumban is the Kanban method applied to
Scrum as the starting and underlying
process framework.
ajay@codegenesys.com | @ajrdy
17. Scrumban
False Hybrids and
common âmacroâ evolutions
âScrum in Kanbanâ
âKanban in Scrumâ
Scrumban is not a process
process framework or a process
destination!
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18. Scrumâs iteration/sprint
is an instance of
Kanbanâs synchronized
two phased commit.
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19. Scrumban Definition
Official Licensed Material Copyright CodeGenesys, LLC
S c r u m b a n i s a p r a g m a t i c a n d
entrepreneurial application of The
Kanban Method to Scrum, using scientific
management theories often resulting in a
continuing evolution of Scrum based
systems into business valued, service
oriented, Agile, Lean and adaptive
systems at a pace moderated by the
thinking systems.
Scrumban is the Kanban method applied to
Scrum as the starting and underlying
process framework.
ajay@codegenesys.com | @ajrdy
20. Official Licensed Material Copyright CodeGenesys, LLC
Some common examples of change
( not comprehensive):
â˘âŻ Flow within an iteration (Two
phased synchronized commit)
â˘âŻ Iteration planning
â˘âŻ Prioritization
â˘âŻ Role definitions
â˘âŻ MVP/MMF and Release planning
â˘âŻ Spikes
â˘âŻ Story points (not official part of
Scrum)
â˘âŻ Budgeting
â˘âŻ Epics and story break down
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21. Section 2 of 3
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Scrumban evolutions
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22. The Old Model (18th-20th Century)
Managers
Process
Workers
Process
Coaches
Designs
Or
DefinesImposes
Follow
Assign
Workers
To Tasks
Source: David Anderson, Agile Russia
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23. The New Model (21st Century)
Managers
ProcessWorkers Process
Coaches
Facilitate
learning
Control
&
Evolve
Policies
Source: David Anderson, Agile Russia
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24. RAD Group
Significantly delayed development of a consumer-facing mobile
application.
Bank was beginning to rapidly lose customers to other institutions.
5 separate team of 6-7 members each
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25. Samâs Team
â˘âŻ Product Back log/Iteration back log/User stories
â˘âŻ Sprints Burn downs and Burn ups
â˘âŻ Scrum master, product owner, Agile coach
â˘âŻ Push model- assignments
â˘âŻ Consensus based points estimation
â˘âŻ Priority determined by product owner
Mastery Level !
A3 Thinking
Cynefin
Systems thinking
Long-Tail
Learning Evolutions
Starting
Conditions
Predictability/Reliability
Business effectiveness of
results
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26. Mobilize
The Kick start framework
Sources of dissatisfaction and
Defining Purpose & Success
Criteria
Who are our customers
Demand and capability Analysis
Basic Management
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27. Moblize
â˘âŻ work items / work cards (user
stories)
â˘âŻ work size estimate (story points)
â˘âŻ definition of done
â˘âŻ daily standups
â˘âŻ work type
â˘âŻ workflow
â˘âŻ pull
â˘âŻ ready / buffer columns
â˘âŻ blockers
â˘âŻ classes of service
â˘âŻ capacity allocations (explicit
WIP limits) [Proto kanban]
Already Familiar to Scrum Teams
New Concepts
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28. System 1 (Samâs Team)
Product
Backlog
Iteration
Commitment To do Doing Release Done
Learning Evolutions
Source
Â
Des*na*on
Â
DoD
Â
Mastery Level !
A3 Thinking
Cynefin
Systems thinking!
Long-Tail Priorities
- Standard
- Bug Fix
Iden%ďŹed
Â
Recogni*on
 of
 need
 for
Â
understanding
 demand
 and
Â
capability
Â
What
 is
 the
 nature
 of
 demand
Â
from
 them?
Â
DeďŹni*on
 of
 done
Â
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31. Systems Thinking
Dynamic systems
Amplifying or Dampening
Causal effects, Cascading effects
Changing systems
Skepticism
Complexity within Lateral
Thinking
Lean toward the weightier
understanding of the collecting of
the system
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32. System 1 (Samâs Team)
Iteration
Backlog Analysis Develop Test Deploy Done
Learning Evolutions
Mastery Level !
A3 Thinking
Cynefin
Systems thinking !
Long-Tail
DoD DoD DoD- Standard
- Bug Fix
How
 works
 is
 done
Â
Customers
 Iden*ďŹed
Â
Â
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33. Thinking Systems
Creates an adaptive capability in
your organization
Enables adaptability in your
business processes to respond
successfully to changes in your
business environment
Toyotaâs quality circles
â˘âŻOptional
â˘âŻCollaborative
â˘âŻFocused
â˘âŻEmpirical
â˘âŻCommon method
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Toyotaâs culture and adaptive capability's
outcome
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34. A3
PDCA - a basic element of the Total
Quality Management movement.
The power of A3 reports and the
thinking behind them requires a good
grasp of the Plan-Do-Check-Act
(PDCA)
The PDCA cycle simply follows the steps of
the scientific method:
Plan is developing a hypothesis and
experimental design;
Do is conducting the experiment;
Check is collecting measurements; and
Act is interpreting the results and taking
appropriate action.
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Logical
Objective
Means and ends important
Synthesis and presentation
Coherence-Continuity
37. System 1 (Samâs Team) 6 Weeks
Analysis Develop Test Deploy
Learning Evolutions
Mastery Level !!
A3 Thinking !
Cynefin
Agile Budgeting
Long-Tail
DoD DoD DoD- Standard
- Bug Fix
Doing Done Doing Doing ReadyDone Done Done
DoD
Iteration
Backlog
Ready
â˘âŻ Visualiza*on
 aided
 sharing
Â
of
 learnings
 with
 others-Ââ
Â
Collabora*on
 gains
Â
â˘âŻ Adopted
 BuďŹer
 Lanes
Â
â˘âŻ Not
 handoďŹs
 but
 discovery
Â
of
 informa*on
Â
â˘âŻ Lean
 CoďŹee
Â
Â
Â
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38. Effect of âLong Tailâ on
Business alignment of the
system
â˘âŻ Changes in Product Owner
Options and Priorities â Niche
features, Potential Value, Risk
of
â˘âŻ Change Budgeting?
Differentiators, Spoilers, Cost
Reducers, Table Stakes
Innovative, Major Growth Market,
Cash Cow
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39. System 1 (Samâs Team) 4 Months
Learning Evolutions
Mastery Level !!!
A3 Thinking !!
Cynefin
Agile Budgeting
Long-Tail !!
DoD DoD DoD- Standard
- Bug Fix
Doing Done Doing Doing ReadyDone Done Done
DoD
§ď§âŻ Adopted Classes of Service & WIP Limits based on
experience shared by Balaâs team.
§ď§âŻ Collaborated with Balaâs team to apply A3 Thinking to
problem of business needing to release features to the
market as soon as possible.
§ď§âŻ Identified Continuous Flow & Modified Deployment mode as
solution (and successfully negotiated with the product
owner and other dependencies).
Analysis 3 Develop
3
Test 4 DeployBacklog
Doing Done Doing Doing ReadyDone Done
Ad Hoc
Standard
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S
 S
Â
S
 S
Â
D
 D
Â
D
Â
40. System 4 (Sriâs Team)
Analysis Develo
p
Test Deploy Done
Learning Evolutions
D
Â
Mastery Level !
A3 Thinking
Cynefin
Agile Budgeting
Long-Tail !
DoD DoD DoD- Standard
- Bug Fix
Iteration
Backlog
â˘âŻ Still practicing basic Scrum and using its
visualization as a task board.
â˘âŻ Applying Team 1âs Long-Tail to prioritize
backlog items because it was mandated
by team leader.
C
 S
Â
8 Weeks
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Differentiators, Spoilers, Cost
Reducers, Table Stakes
41. Scrumban system as a Queuing system
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Source: Dimitar Bakardzhiev
42. Applying Littleâs law
Departure rate
approximately equals arrival
rate (Îť).
No work items that get lost or
never depart from the system.
It can be applied at an
iteration level of a project or
continuous flow.
Littleâs Law holds in case of a project:
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44. Basic Sprint/Release
Planning with Littleâs
law
We can calculate WIP to deliver for a
particular lead time using the formula:
(Use with much care - Use qualitatively to
influence/learn not make commitments)
WIPt = LTt
N
T
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45. Managing uncertainty
when planning a
project
Account for the first and third legs of
the Z-curve
Account for Dark Matter
Account for Failure load
Uncertainty is reduced by aggregation. When
calculating Project lead time we need to
account for the uncertainty in terms of:
Source: Dimitar Bakardzhiev
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46. On managing
uncertainty
Size Buffer
.
Scope Buffer
Time Buffer
Skills Buffer
Buffer Management
Focus on median lead time
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47. System 2 (Bellaâs Team) 8 Weeks
Learning Evolutions
Mastery Level !!
A3 Thinking
Cynefin
Agile Budgeting
Long-Tail !
DoD DoD DoD- Standard
- Bug Fix
Doing Done Doing Doing ReadyDone Done Done
DoD
â˘âŻ Sharing its learnings with others, & applying
Team 1âs Long-Tail to prioritize backlog items.
â˘âŻ Adopted Buffer Lanes. WIP Limits & Classes
of Service to differentiate ad hoc work
requests.
â˘âŻ Unique in its efforts to plan with higher
confidence Littleâs Law.
Analysis 3 Develop 3 Test 4 Deploy
Iteration
Backlog
Doing Done Doing Doing ReadyDone Done
Ad Hoc
Standard
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48. System 2 (Bellaâs Team) 4 Months
Learning Evolutions
Mastery Level !!!
A3 Thinking !
Cynefin !
Agile Budgeting
Long-Tail !
DoD DoD DoD
Doing Done Doing Doing ReadyDone Done Done
DoD
Analysis 3 Develop 3 Test 4 DeployBacklog
Doing Done Doing Doing ReadyDone Done
URGENT
STANDARD
Waiting
Simple
Complicate
dComplex
Chaotic
StdBug
s
â˘âŻ Littleâs Law used to influence time
expectation
â˘âŻ Collaborated with Sameerâs team on
A3 Thinking to adopt Continuous Flow
& Modified Deployment
â˘âŻ Adopted Cynefin framework from
Jivanâs team. Substituted Urgent class
of service for Ad Hoc items.
â˘âŻ Added âwaiting areaâ to visualize time
spent waiting on outside
dependencies.
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49. System 5 (Rajâs Team)
Analysis Develop Test Deploy
Learning Evolutions
Mastery Level !
A3 Thinking
Cynefin
Agile Budgeting
Long-Tail !
DoD DoD DoD- Standard
- Bug Fix
Doing Done Doing Doing ReadyDone Done Done
DoD
â˘âŻ Adopted Buffer Lanes
Iteration
Backlog
Ready
4 Months
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50. System 1 (Samâs Team) 6 Months
Learning Evolutions
D
Â
Mastery Level !!!
A3 Thinking !!
Cynefin !
Agile Budgeting
Long-Tail !!!
Doing Done Doing Doing ReadyDone Done Done
S
Â
Â
Analysis 3 Develop
3
Test
4
DeployBacklog
Doing Done Doing Doing ReadyDone Done
URGENT
STANDARD
Simple
Complicated
Complex
Chaotic
Std
Doing Done Doing Doing ReadyDone DoneFIXED/ INT
â˘âŻ Adopted application of Cynefin
framework & Classes of Service
from Jivanâs & Balaâs teams.
â˘âŻ Adopts planning & forecasting with
Littleâs Law including Buffering.
S
Â
Â
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S
 S
Â
S
 S
Â
D
 D
Â
D
Â
D
Â
51. Design Thinking
Design thinking has come to be defined as combining
empathy for the context of a problem, creativity in the
generation of insights and solutions, and rationality in
analyzing and fitting various solutions to the problem
context.
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52. Design Thinking
Board Design
Policy
Distribute teams
Electronic Tools
Design Thinking is "matching peopleâs
needs with what is technologically feasible
and viable as a business strategy"
Consider
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53. Design Thinking
Uncluttered
Up to Date at all times
Universal
Uniform
Useful
â5 Uâ Boards
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54. Options Theory
Never commit early unless you know whyâ
â
- Olav Maassen
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55. Options Theory
Set your own constraints.
Review your options.
Collect information (and find more
options).
When an option is about to expire
review your constraints to see if
they are still valid.
Choose the best option based on
your current information at hand.
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56. Options Theory
âIteration commitmentâ
âCost of Delayâ of releasing a
product
âLast Responsible Momentâ
Consider
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57. System 2 (Bellaâs Team) 6 Months
Doing 1 Done 1 Doing 1 Doing 1 ReadyDone 1 Done 1 Done
Analysis Develop Test DeployBacklog
Doing 2 Done 2 Doing 2 Doing 3 ReadyDone 2 Done
URGENT
STANDARD
Doing 1 Done 2 Doing 1 Doing 1 ReadyDone 2 DoneFIXED/ INT
â˘âŻ Expanded dependency waiting areas
to all effected phases.
â˘âŻ Negotiated SLAs with outside
dependencies to improve overall
system flow.
â˘âŻ Pull Decisions based on Options
Theory. Constraints are not static.
Waiting Waiting
WaitingWaiting
WaitingWaiting
Learning Evolutions
Mastery Level !!!
A3 Thinking !!
Cynefin !
Agile Budgeting
Long-Tail !
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58. Scrumban
False Hybrids and
common âmacroâ evolutions
âScrum in Kanbanâ
âKanban in Scrumâ
Scrumban is not a process
process framework or a process
destination!
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59. Scrumban Definition
Official Licensed Material Copyright CodeGenesys, LLC
S c r u m b a n i s a p r a g m a t i c a n d
entrepreneurial application of The
Kanban Method to Scrum, using scientific
management theories often resulting in a
continuing evolution of Scrum based
systems into business valued, service
oriented, Agile, Lean and adaptive
systems at a pace moderated by the
thinking systems.
Scrumban is the Kanban method applied to
Scrum as the starting and underlying
process framework.
ajay@codegenesys.com | @ajrdy
60. Do More
ScrumDoâs new product release
Scrumbando.com
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63. Section 4 of 4
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Scrumban fitness
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64. Measurements
Measuring the right things and giving it
the appropriate weight
Measuring with appropriate degree of
certainty
Making sense of the data- Discipline of
collection and Analysis
Why measure ?
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65. Official Licensed Material Copyright CodeGenesys, LLC
Any observed statistical regularity will tend to collapse
once pressure is placed
upon it for control purposes.
â â
-Goodhart
Measurements
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66. Measurement types
â˘âŻ Qualification vs Quantification
â˘âŻ Nominal vs Ordinal
â˘âŻ Deterministic vs Probabilistic
â˘âŻ Domain specific vs Domain agnostic
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67. Scrumbando
â˘âŻ Lead Time
â˘âŻ Flow Efficiency
â˘âŻ Customer Lead Time
â˘âŻ Touch Time
â˘âŻ Takt Time
â˘âŻ LTH
â˘âŻ CFD
â˘âŻ Throughput
â˘âŻ Aging of WIP
â˘âŻ SLA Performance
â˘âŻ Due Date Performance
â˘âŻ Cause of Failure Load
â˘âŻ Blocked CFD
â˘âŻ Story Points CFD
â˘âŻ Points to Lead time
â˘âŻ More
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69. CFD
CFD
 shows
 the
Â
quan**es
 of
 work
 in
Â
progress
 (WIP)
 at
 each
Â
stage
 in
 the
 system.
Â
Â
Â
CFD is a visual
representation of
Littleâs Law.
Average
 Lead
 Time
 =
Â
Average
 Work
 in
Â
Progress
 /
 Avg
Â
Throughput
Â
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70. Flow Efficiency
â˘âŻ Calculated as touch time against
lead time.
â˘âŻ It indicates how much room there
is for improvement by eliminating
waste without changing the
engineering methods.
5-40%
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71. SLA Performance
â˘âŻ Classes of Service spread risk
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72. Due Date Performance
â˘âŻ For Fixed Date class of service we should show
the answer of the question âWas the work item
delivered on time?â
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73. Successful outcomes
at Mammoth bank
Though not all groups ultimately
applied Scrumban to their way of
working, it was ultimately adopted by
the vast majority of teams within the
RAD Group, and had also begun to
spread to other groups across the
larger IT organization within a few
short months. It was recognized as a
a simple, easy-to-use, yet powerful
framework for identifying and
managing impediments to workflow.
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74. Official Licensed Material Copyright CodeGenesys, LLC
Successful outcomes
at Mammoth bank
Though the RAD Group did not make
up for all of its lost time on the mobile
banking app, it ultimately delivered the
second and final release just 5 weeks
past itâs original due date. As the first
release had been 10 weeks past its
due date, this was viewed as a major
achievement.
ajay@codegenesys.com | @ajrdy
75. Monitoring Projects
in flight
Planned Project lead time is the sum
of the calculated project length and a
project buffer
The two essential measurements of
project performance are the
percentage of the project completed
and the amount of the project buffer
consumed.
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76. Official Licensed Material Copyright CodeGenesys, LLC
The most important things cannot be measuredâ
â
-Deming, W. Edwards. Out of the Crisis.
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77. More
â˘âŻ How do roles, leadership work
out in Scrumban setups
â˘âŻ What are some other catalysts
in maturing
â˘âŻ Monte carlo simulations, Risk
calibration
â˘âŻ Lots of contributions from many
Scrum and Kanban leaders who
really understand Scrumban
Management
Modeling
Maturing
Scrumban.io
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