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Selematsela re orienting the role of the informaiton specialist in the knowledge society

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1) The document discusses the changing role of information specialists in the knowledge society, where data sharing and management are increasingly important. 2) It emphasizes the benefits of open data sharing, such as greater knowledge development and research impact, and the need for data preservation policies and partnerships with data organizations. 3) The document argues that information specialists can add value through communities of practice, electronic document management, bibliometric analysis, and supporting data monitoring and evaluation.

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Re-orienting the role of the Information Specialist in the knowledge society GAELIC Summer Training Camp 2010 16 November 2010 Venue: National Library of South Africa Dr Daisy Selematsela Executive Director: Knowledge Management & Evaluation
Outline • Publicly funded research • Data driven science • Scientific paradigm • Data management • Electronic Document & Records Management System (eDRMS) • CoP’s • Info Specialist Value add!
Publicly funded research “Publicly funded research data are a public good, produced in the public interest. As such they should remain in the public realm. Availability should be restricted only by legitimate considerations of national security restrictions; protection of confidentiality and privacy; intellectual property rights; and time-limited exclusive use by principal investigators.”
Data Driven Science wireless cabled 2000 2010
Scientific Principles • Research findings together with the data should be available for others to refute, confirm, clarify, or extend the results – part of public accountability • Responsibility to funders and to society to use resources efficiently (data are often under-exploited) • Important to reduce response burden • Increasing international responsibilities
Importance of establishing policies on data access, sharing and preservation Internationally by multi-lateral bodies Nationally by • funding agencies • universities or university consortia • professional societies • data producers Policies need an implementation plan which must pay attention to the incentives (sticks and carrots)
Benefits of data sharing • Development of knowledge • Encourage greater exploitation of data and therefore greater impact • Contribute to sound policy decisions • Foster multiple perspectives on data • Facilitate comparative research • Create knowledgeable data community • Provide feedback on data and improve data quality • Improve citations and competitiveness • Improve quality and relevance of teaching
Partnership with data intermediaries • for both technical work and advocacy; partnership across the data archiving, data librarian, statistical and research communities is to be encouraged – Preservation – Metadata and documentation – Providing access – Keeping records – Running user training
Dissemination of data & metadata via portal networks
Preservation is essential • Having collected data at some cost to the public and taxpayer, it behoves us to manage them well. • Alongside dissemination, this entails data preservation. • Due to poor data management, human error as well as technical change and inadequate use of technology, many data sets are no longer readable. • Thus all that remains of this important legacy are the, often quite superficial, reports or papers that were produced at the time. • To this extent an important part of our heritage is lost and we are severely limited in our analysis of change.
• Long term preservation of electronic material is not a straightforward task especially with data sets which have embedded software • It can be hard to persuade financial authorities to spend money on the preservation of data for historians and researchers of the future, when there are so many pressing problems today.
eDRMS • Data & Records Stewardship – Legislative compliance – Promote access procedures – Data & Records Repurposing • Promote best practice in data/records use and sharing • Tools - SharePoint / Meridio; Hummingbird; AlFresco etc.
Communities of Practice Communities of Practice are not about bringing knowledge into the organisation but really about helping it grow...
Differentiators • A domain of knowledge. The domain creates common ground and a sense of community purpose. A well- defined domain legitimizes the community by affirming its purpose and value to members and other stakeholders. i.e SARChI (South African Research Chairs & CoE (Centres of Excellence) • A community of people who care about this domain. A strong community fosters interactions and relationships based on mutual respect and trust. • The shared practice that they are developing to be effective in their domain. The practice is a set of frameworks, idea, tools, information, styles, languages, stories and documents that community members share.
Addressing Our Culture Connecting People with Information and People with People with Our Communities Multiple Business Units MANY TALENTS ONE TEAM DRIVING INNOVATION THROUGH ENTERPRISE SOCIAL NETWORKING
Re-users Occasional Contributors Core Team Members Community of Practice – Example of set up Community Members Core Team Members Community Boundary Community Leader
Explicit vs Tacit Knowledge in Communities of Practice
Levels of Engagement LevelsofEngagement Feedback Browse - Search - Learn Engage Become a Member Share Contribute Wisdom Q & A Subject Matter Expert Mentor Types of Engagement
The1%Rule For every 100 people online only 1 person will create content and 10 will “interact” with it. The other 89 will just view it. Each day at YouTube there are 100 million downloads and 65,000 uploads 50% of all Wikipedia article edits are done by 0.7% of users, and more than 70% of all articles have been written by just 1.8% of all users In Yahoo Groups, 1% of the user population might start a group; 10% of the user population might participate actively. 100% of the user population benefits from the activities of the above groups
What can you accomplish in...? Lots of Time No Time Start a discussion Read a wiki Read a blog Upload a document Read a document Read a forum post Contribute to a wiki Add an event Write a blog Comment on a Blog Respond to a forum posting ONE WEEK Be a communit y member Facilitate a communit y
Measure and Monitor Don’t rely on metrics to claim your community is successful. Use metrics to understand your community better..
Concluding remarks – competing in the knowledge society • The growing importance of higher education & research as drivers of economic growth has led to an increase in international competition between countries, institutions and researchers. – University rankings – Bibliometrics – Evaluating research – Project funding
Concluding remarks: Information Specialist impact factor! • Bibliometrics • University rankings • Evaluating research • Project funding • Widely used to evaluate performance & impact of research. • Heavily based on bibliometrics; • Taken as signals of quality in a global environment. • National governments & agencies evaluate the quality of research, performance of Depts, & most productive individual. Exercise use quantitative indicators such as bibliometrics. • Competitive project funding is increasingly used in research financing (peer-review/bibliometric profile).
Monitoring & Evaluation Appraisals, Reviews & Evaluations Evaluation and rating of researchers – Develop appropriate documentation and marketing tools; appropriate management, processes for mining data and reporting tools – Processing of applications for evaluation and rating – Administrative processes and implement appropriate improvements to the system I want a B rating I want an A rating No B for me I got an A C ?
Enkosi, Thank you, Re a leboga, Siyabonga, Dankie RISA

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Selematsela re orienting the role of the informaiton specialist in the knowledge society

  • 1. Re-orienting the role of the Information Specialist in the knowledge society GAELIC Summer Training Camp 2010 16 November 2010 Venue: National Library of South Africa Dr Daisy Selematsela Executive Director: Knowledge Management & Evaluation
  • 2. Outline • Publicly funded research • Data driven science • Scientific paradigm • Data management • Electronic Document & Records Management System (eDRMS) • CoP’s • Info Specialist Value add!
  • 3. Publicly funded research “Publicly funded research data are a public good, produced in the public interest. As such they should remain in the public realm. Availability should be restricted only by legitimate considerations of national security restrictions; protection of confidentiality and privacy; intellectual property rights; and time-limited exclusive use by principal investigators.”
  • 5. Scientific Principles • Research findings together with the data should be available for others to refute, confirm, clarify, or extend the results – part of public accountability • Responsibility to funders and to society to use resources efficiently (data are often under-exploited) • Important to reduce response burden • Increasing international responsibilities
  • 6. Importance of establishing policies on data access, sharing and preservation Internationally by multi-lateral bodies Nationally by • funding agencies • universities or university consortia • professional societies • data producers Policies need an implementation plan which must pay attention to the incentives (sticks and carrots)
  • 7. Benefits of data sharing • Development of knowledge • Encourage greater exploitation of data and therefore greater impact • Contribute to sound policy decisions • Foster multiple perspectives on data • Facilitate comparative research • Create knowledgeable data community • Provide feedback on data and improve data quality • Improve citations and competitiveness • Improve quality and relevance of teaching
  • 8. Partnership with data intermediaries • for both technical work and advocacy; partnership across the data archiving, data librarian, statistical and research communities is to be encouraged – Preservation – Metadata and documentation – Providing access – Keeping records – Running user training
  • 9. Dissemination of data & metadata via portal networks
  • 10. Preservation is essential • Having collected data at some cost to the public and taxpayer, it behoves us to manage them well. • Alongside dissemination, this entails data preservation. • Due to poor data management, human error as well as technical change and inadequate use of technology, many data sets are no longer readable. • Thus all that remains of this important legacy are the, often quite superficial, reports or papers that were produced at the time. • To this extent an important part of our heritage is lost and we are severely limited in our analysis of change.
  • 11. • Long term preservation of electronic material is not a straightforward task especially with data sets which have embedded software • It can be hard to persuade financial authorities to spend money on the preservation of data for historians and researchers of the future, when there are so many pressing problems today.
  • 12. eDRMS • Data & Records Stewardship – Legislative compliance – Promote access procedures – Data & Records Repurposing • Promote best practice in data/records use and sharing • Tools - SharePoint / Meridio; Hummingbird; AlFresco etc.
  • 13. Communities of Practice Communities of Practice are not about bringing knowledge into the organisation but really about helping it grow...
  • 14. Differentiators • A domain of knowledge. The domain creates common ground and a sense of community purpose. A well- defined domain legitimizes the community by affirming its purpose and value to members and other stakeholders. i.e SARChI (South African Research Chairs & CoE (Centres of Excellence) • A community of people who care about this domain. A strong community fosters interactions and relationships based on mutual respect and trust. • The shared practice that they are developing to be effective in their domain. The practice is a set of frameworks, idea, tools, information, styles, languages, stories and documents that community members share.
  • 15. Addressing Our Culture Connecting People with Information and People with People with Our Communities Multiple Business Units MANY TALENTS ONE TEAM DRIVING INNOVATION THROUGH ENTERPRISE SOCIAL NETWORKING
  • 16. Re-users Occasional Contributors Core Team Members Community of Practice – Example of set up Community Members Core Team Members Community Boundary Community Leader
  • 17. Explicit vs Tacit Knowledge in Communities of Practice
  • 18. Levels of Engagement LevelsofEngagement Feedback Browse - Search - Learn Engage Become a Member Share Contribute Wisdom Q & A Subject Matter Expert Mentor Types of Engagement
  • 19. The1%Rule For every 100 people online only 1 person will create content and 10 will “interact” with it. The other 89 will just view it. Each day at YouTube there are 100 million downloads and 65,000 uploads 50% of all Wikipedia article edits are done by 0.7% of users, and more than 70% of all articles have been written by just 1.8% of all users In Yahoo Groups, 1% of the user population might start a group; 10% of the user population might participate actively. 100% of the user population benefits from the activities of the above groups
  • 20. What can you accomplish in...? Lots of Time No Time Start a discussion Read a wiki Read a blog Upload a document Read a document Read a forum post Contribute to a wiki Add an event Write a blog Comment on a Blog Respond to a forum posting ONE WEEK Be a communit y member Facilitate a communit y
  • 21. Measure and Monitor Don’t rely on metrics to claim your community is successful. Use metrics to understand your community better..
  • 22. Concluding remarks – competing in the knowledge society • The growing importance of higher education & research as drivers of economic growth has led to an increase in international competition between countries, institutions and researchers. – University rankings – Bibliometrics – Evaluating research – Project funding
  • 23. Concluding remarks: Information Specialist impact factor! • Bibliometrics • University rankings • Evaluating research • Project funding • Widely used to evaluate performance & impact of research. • Heavily based on bibliometrics; • Taken as signals of quality in a global environment. • National governments & agencies evaluate the quality of research, performance of Depts, & most productive individual. Exercise use quantitative indicators such as bibliometrics. • Competitive project funding is increasingly used in research financing (peer-review/bibliometric profile).
  • 24. Monitoring & Evaluation Appraisals, Reviews & Evaluations Evaluation and rating of researchers – Develop appropriate documentation and marketing tools; appropriate management, processes for mining data and reporting tools – Processing of applications for evaluation and rating – Administrative processes and implement appropriate improvements to the system I want a B rating I want an A rating No B for me I got an A C ?
  • 25. Enkosi, Thank you, Re a leboga, Siyabonga, Dankie RISA