Personal Information
Organization / Workplace
Toronto, Canada Area, Onatrio Canada
Occupation
Customer / User Experience & Product Design Consultant at Self-Employed Contractor
Industry
Advertising / Marketing / PR
Website
www.gerarddolan.wordpress.com
About
Gerard builds and leads multidisciplinary teams that bring clarity to complex brand challenges in the disciplines of Customer Experience, User Experience Strategy and Design, and Product Design.
He achieves desired outcomes by researching and discovering actionable customer insights at all relevant touch points and aligning them to business goals. As a result, personalized brand experiences are designed that differentiate, increase conversions and improve customer engagement.
Gerard’s present and past clients include national and global organizations, such as: Investors Group, RBC, MasterCard, Citibank, NB Power, Suncor, GM Canada, BayerCorp Science and Nestle.
He is a former Vice Pres...
Likes
(34)Data Science and Design: A Tale of Two Tribes (Chris Chapo at Enterprise UX 2015)
Rosenfeld Media
•
9 years ago
The Architecture of Understanding (Peter Morville at Enterprise UX 2015)
Rosenfeld Media
•
9 years ago
Culture Change: My Journey (Julie Baher at Enterprise UX 2015)
Rosenfeld Media
•
9 years ago
Lean Engineering: Engineering for Learning & Experimentation in the Enterprise (Bill Scott at Enterprise UX 2015)
Rosenfeld Media
•
9 years ago
The Enterprise UX Journey: Lessons From the Voyage & The Opportunity Ahead (Catherine Courage at Enterprise UX 2015)
Rosenfeld Media
•
9 years ago
Enterprise UX Storytellers' Session (with Dan Willis et al. at Enterprise UX 2015)
Rosenfeld Media
•
9 years ago
Emotion Economy: Ethnography as Corporate Strategy (Kelly Goto at Enterprise UX 2015)
Rosenfeld Media
•
9 years ago
Redefining Value: Bridging the Innovation Culture Divide (Nathan Shedroff at Enterprise UX 2015)
Rosenfeld Media
•
9 years ago
Innovation Studios: the Engines of Enterprise Experimentation (Jeff Gothelf at Enterprise UX 2015)
Rosenfeld Media
•
9 years ago
(Phil Gilbert at Enterprise UX 2015)
Rosenfeld Media
•
9 years ago
Barriers to Innovation (Steve Baty at Enterprise UX 2016)
Rosenfeld Media
•
8 years ago
Beyond the Toolkit (Nathan Curtis at Enterprise UX 2016)
Rosenfeld Media
•
8 years ago
An Organizational Story: Salesforce Lightning Design (Nalini Kotamraju at Enterprise UX 2016)
Rosenfeld Media
•
8 years ago
Design at Scale (Adam Cutler at Enterprise UX 2016)
Rosenfeld Media
•
8 years ago
Full-Stack User Experiences: A Marriage of Design & Technology (Dawn Ressel at Enterprise UX 2016)
Rosenfeld Media
•
8 years ago
Developing Enterprise Teams and Talent (Karen Pascoe at Enterprise UX 2016)
Rosenfeld Media
•
8 years ago
Learning from Consumer Products: Data Exhaust and the Potential for Better UX (Sam Ladner at Enterprise UX 2016)
Rosenfeld Media
•
8 years ago
Priority Zero (Harry Max at Enterprise UX 2016)
Rosenfeld Media
•
8 years ago
Software as Material (Greg Petroff at Enterprise UX 2016)
Rosenfeld Media
•
8 years ago
Career Paths of User Experience
Patrick Neeman
•
8 years ago
Optimizing Organization Frameworks for Applied Design
Lynn Teo
•
10 years ago
Make Culture, Not War: The Secret to Great Teams & Organizations
Teresa Brazen
•
11 years ago
Lean UX + UX Strat, from UX Strat conference, September 2013
Joshua Seiden
•
11 years ago
Designing for Love and Money - Fluxible Conference Sep 2013
Larry Cornett
•
11 years ago
Introduction to Kanban for Creative Agencies
William Evans
•
11 years ago
Blueprint+: Developing a Tool for Service Design
Andy Polaine
•
14 years ago
A Brief Guide to Service Design (UX Brighton) by Paul Thurston & Nick Marsh
Harry Brignull
•
14 years ago
Designing Services
Nick Marsh
•
17 years ago
This Is Service Design – UX Week 2011
Jamin Hegeman
•
13 years ago
Personal Information
Organization / Workplace
Toronto, Canada Area, Onatrio Canada
Occupation
Customer / User Experience & Product Design Consultant at Self-Employed Contractor
Industry
Advertising / Marketing / PR
Website
www.gerarddolan.wordpress.com
About
Gerard builds and leads multidisciplinary teams that bring clarity to complex brand challenges in the disciplines of Customer Experience, User Experience Strategy and Design, and Product Design.
He achieves desired outcomes by researching and discovering actionable customer insights at all relevant touch points and aligning them to business goals. As a result, personalized brand experiences are designed that differentiate, increase conversions and improve customer engagement.
Gerard’s present and past clients include national and global organizations, such as: Investors Group, RBC, MasterCard, Citibank, NB Power, Suncor, GM Canada, BayerCorp Science and Nestle.
He is a former Vice Pres...