The document discusses a presentation given by AARNet to the CAUDIT Spring Meeting. The agenda includes an overview of AARNet's strategy and customer focus, services available on the network, and future service development. AARNet aims to deliver a high-performance network while adding value through collaboration, content delivery, and mobility applications and services. Customers have expressed interest in these types of services to better utilize the core network. AARNet considers factors like customer benefit, cost reduction, existing infrastructure use, and support longevity when prioritizing new service development.
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AARNet Services Talk To Caudit 190412
1. AARNet Copyright 2012
CAUDIT Spring Meeting
Brisbane
19th April, 2012
Network Operations
Chris Hancock/James Sankar
2. AARNet Copyright 2012
Agenda
1. AARNet: A Customer-
Build
&
Operate
driven organisation
– Our Strategy
Roadmap
Apps
&
Svcs
Community
– Governance and Customer Engagement
– Services: What are we hearing?
– What do Customers want?
– How do we prioritise?
2. Services available Collabora:on
Content
Delivery
Mobility
on the network
3. Future Services development
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3. AARNet Copyright 2012
AARNet: 4 Strategic Pillars
AARNet
delivers
a
high
performing
network
for
the
research
and
educa.on
community
and
adds
value
by
enabling
advanced
collabora.on,
content
delivery
and
mobility
services
AARNet
STRATEGIC
PLAN:
2011
-‐
2015
Objec:ve
1:
Providing
reliable,
Building
and
opera.ng
trustworthy,
high
Australia’s
advanced
R&E
network
bandwidth
connec:vity
Objec:ve
2:
Objec:ve
3:
Objec:ve
4:
Defining
the
roadmap
Adding
Value
through
Growing
the
for
future
connec.vity
Applica.ons
and
Services
R&E
community
Growing
to
meet
Enhancing
Embracing
the
widening
evolving
needs
of
the
collabora:on,
content
R&E
community
R&E
sector
delivery
and
mobility
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4. AARNet Copyright 2012
Governance & Customer Focus
AARNet
elicits
user
input
through
broad-‐based
AAC
Na.onal
• ACU
• Network
Engineering
corporate
governance
structures
as
well
as
• JCU
Group
formal
and
informal
customer
interac.ons
• Newcastle
• Network
Ops
Group
• Video
Collabora.on
• ANU
Group
• USA
• Researcher
Groups
• UWA
• Communica.ons
Convergence
Steering
• CDU
Commi_ee
• CSIRO
• Unified
Comms
Group
• Fed.Gov’t
• Ad
hoc
Groups
AARNet
Customer
Na:onal/ >1
Million
Shareholders
Organisa:on
Board
Groups
Interna:onal
end-‐users
• 38
Unis
&
CSIRO
12
Directors
• Na.onal
Ops
CAUDIT
Interna.onal
• AGM
• 4
Independent
• Customer
• Mee.ngs
2/yr
• APAN
• Yearly
elec.on
• 3
VCs
Rela.ons
RNOs
• TERENA
• 3
year
rota.ng
• 3
CIOs
• Business
• WARNO
• TEIN
term
• 1
CSIRO
Development
• QRNO
• Internet2
• 1
CEO
• Applica.ons
&
• VDIT
• 120
NRENs
Services
• NAUDIT
• eResearch
OTHER
• Finance
• Customer
Forums
4 • 1-‐1
mee.ngs
5. AARNet Copyright 2012
What are we hearing?
Customers
are
telling
us
that
collabora.on,
content
delivery
and
mobility
services
will
help
them
extract
more
benefit
from
the
core
network
–
especially
if
they
are
user-‐friendly,
scalable,
redundant
and
secure
Collabora:on
Content
Delivery
Mobility
Interoperability
is
key!
Access
rich
content
Access
bandwidth
where
&
how
we
need
• Telepresence
• Peering
• Unified
Comms
Exchange
• Akamai
• eduroam
• Mirror
• AARNet
Anywhere
• CloudStor
• Mobile
Broadband
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6. AARNet Copyright 2012
What we are seeing
Unmetered traffic has had significant double-digit year on year growth for over 5
years, and is likely to exceed 20PB in 2012.
2005 – 2012 TRAFFIC AND REVENUE GROWTH
“Unmetered traffic”
allows customers to
grow use without
considering incremental
costs, and includes:
• Reliable network
• NOC
• 3rd party access
• Brokered
telepresence
• Unified Comms
• NVCS
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7. AARNet Copyright 2012
How do we Prioritise?
SERVICE DEVELOPMENT CONSIDERATIONS
1. Will
the
service
benefit
exis.ng
6. Is
service
provided
elsewhere?
AARNet
connected
customers?
(don’t
duplicate)
2. Will
costs
&/or
complexity
be
7. Can
the
service
be
supported?
reduced?
(Longe.vity
e.g.,
CloudStor,
3. Can
exis.ng
infrastructure
NVCS)
investments
be
leveraged?
8. Will
na.onal/interna.onal
4. Does
the
service
leverage
AARNet’s
reach
be
extended?
high
speed
network?
9. Can
the
service
be
co-‐
5. Does
it
deliver
capabili.es
others
developed
with
vendors,
to
cannot
e.g.,
Interoperability?
reduce
development
risk
and
increase
adop.on?
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8. AARNet Copyright 2012
Agenda
1. AARNet: A Customer-
Build
&
Operate
driven organisation
– Our Strategy
Roadmap
Apps
&
Svcs
Community
– Governance and Customer Engagement
– Services: What are we hearing?
– What do Customers want?
– How do we prioritise?
2. Services available Collabora:on
Content
Delivery
Mobility
on the network
3. Future Services development
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9. AARNet Copyright 2012
Current Collaboration Services
Collaboration Services
BENEFITS
1. H.323/SIP/ISDN Audio & • Free to use,
Video conferencing • Unmetered
2. Live Streaming • High Performance,
3. Record/playback • High Availability
4. Web conferencing (Vidyo,
• Dedicated staff
BBB, AARNet Anywhere) • Standards based
5. AARNet UC exchange video • Resolves N-squared
calls complexity/cost
6. AARNet TelePresence • High Definition
exchange • Proactive Quality Assurance
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10. AARNet Copyright 2012
Current Content Delivery Services
Content Delivery Services
BENEFITS
• Free to use
1. AARNet Mirror – large • Unmetered
repository • High Performance
2. Domestic peering with • High Availability
content providers – • Dedicated staff
Google, AKAMAI, ABC • Standards Based
iView etc • Resolves N-squared
3. Cloudstor – Multi GB file complexity/cost
transfer • Cached low cost content
• Multi-GB File transfers
• Low cost NREN
developments
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11. AARNet Copyright 2012
Current Mobility Services
Mobility Services
BENEFITS
1. Eduroam – federated
• Free to use
guest access
• Unmetered (not 3G MBB)
2. 3G Mobile Broadband
• High Performance
trial – data bucket
• High Availability
3. AARNet Anywhere
• Dedicated staff
beta*
• Standards based
4. Android /IPAD2 mobile
• Resolves N-squared complexity/cost
video application
• Lowers data costs off campus
access to conferencing
• Leverages Institution
services
investments
• Low cost NREN developments
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12. AARNet Copyright 2012
AARNet current services
Collaboration Services Content Delivery Services Mobility Services
1. H.323/SIP/ISDN Audio & 1. AARNet Mirror – large 1. Eduroam – federated
Video conferencing repository guest access
2. Live Streaming 2. Domestic peering with 2. 3G Mobile Broadband
3. Record/playback content providers – trial – data bucket
4. Web conferencing (Vidyo, Google, AKAMAI, ABC 3. AARNet Anywhere
BBB, AARNet Anywhere) iView etc beta*
5. AARNet UC exchange video 3. Cloudstor – Multi GB file 4. Android /IPAD2
calls transfer mobile video
6. AARNet TelePresence application access to
exchange conferencing services
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13. AARNet Copyright 2012
Agenda
1. AARNet: A Customer-
Build
&
Operate
driven organisation
– Our Strategy
Roadmap
Apps
&
Svcs
Community
– Governance and Customer Engagement
– Services: What are we hearing?
– What do Customers want?
– How do we prioritise?
2. Services available Collabora:on
Content
Delivery
Mobility
on the network
3. Future Services development
13
14. AARNet Copyright 2012
Future services
DEVELOPMENT PROCESS
Customer engagement
Concept Development
RNOs
AAC
Board
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15. AARNet Copyright 2012
Future services
Collaboration services
• Skype Gateway to conferencing services
• Telepresence interoperability service
• Unified communications service extension
– global reach
• Cloud based conferencing services – multi-
tenant capability
• Central Directory Service – AAF enabled
expert list + search + click to call Customer engagement
• AARNet Anywhere + LinkedIn click to call
• Third party hosted web collaboration
federation services – Lync/Webex etc
Concept Development
• Capped “all you can eat” voice calls –
national. Mobile, international – via AARNet
Exchange
RNOs
AAC
Board
15
16. AARNet Copyright 2012
Future services
Content Delivery services
• Webcam “Ustream” video
Collaboration services broadcast service
• Skype Gateway to conferencing services • Central Gaming cluster
• Telepresence interoperability service services
• Unified communications service extension
– global reach
• Cloud based conferencing services – multi-
tenant capability
• Central Directory Service – AAF enabled
expert list + search + click to call Customer engagement
• AARNet Anywhere + LinkedIn click to call
• Third party hosted web collaboration
federation services – Lync/Webex etc
Concept Development
• Capped “all you can eat” voice calls –
national. Mobile, international – via AARNet
Exchange
RNOs
AAC
Board
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17. AARNet Copyright 2012
Future services
Content Delivery services
• Webcam “Ustream” video Mobility services
Collaboration services broadcast service • AARNet Anywhere +
• Skype Gateway to conferencing services • Central Gaming cluster LinkedIn click to call
• Telepresence interoperability service services • Federated presence
• Unified communications service extension
– global reach service
• Cloud based conferencing services – multi- • Managed telephony
tenant capability service
• Central Directory Service – AAF enabled
expert list + search + click to call Customer engagement
• AARNet Anywhere + LinkedIn click to call
• Third party hosted web collaboration
federation services – Lync/Webex etc
Concept Development
• Capped “all you can eat” voice calls –
national. Mobile, international – via AARNet
Exchange
RNOs
AAC
Board
17
18. AARNet Copyright 2012
Future services
Content Delivery services
• Webcam “Ustream” video Mobility services
Collaboration services broadcast service • AARNet Anywhere +
• Skype Gateway to conferencing services • Central Gaming cluster LinkedIn click to call
• Telepresence interoperability service services • Federated presence
• Unified communications service extension
– global reach service
• Cloud based conferencing services – multi- • Managed telephony
tenant capability service
• Central Directory Service – AAF enabled
expert list + search + click to call Customer engagement
• AARNet Anywhere + LinkedIn click to call
• Third party hosted web collaboration
federation services – Lync/Webex etc
Concept Development
• Capped “all you can eat” voice calls –
national. Mobile, international – via AARNet
Exchange
RNOs
AAC
Board
18
19. AARNet Copyright 2012
Tell us what matters to you
• Help us by completing a brief online survey and pass onto others
too – see http://svy.mk/aarnetservices
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