AARNet Services Talk To Caudit 190412
- 1. AARNet Copyright 2012 CAUDIT Spring Meeting Brisbane 19th April, 2012 Network Operations Chris Hancock/James Sankar
- 2. AARNet Copyright 2012 Agenda 1. AARNet: A Customer- Build & Operate driven organisation – Our Strategy Roadmap Apps & Svcs Community – Governance and Customer Engagement – Services: What are we hearing? – What do Customers want? – How do we prioritise? 2. Services available Collabora:on Content Delivery Mobility on the network 3. Future Services development 2
- 3. AARNet Copyright 2012 AARNet: 4 Strategic Pillars AARNet delivers a high performing network for the research and educa.on community and adds value by enabling advanced collabora.on, content delivery and mobility services AARNet STRATEGIC PLAN: 2011 -‐ 2015 Objec:ve 1: Providing reliable, Building and opera.ng trustworthy, high Australia’s advanced R&E network bandwidth connec:vity Objec:ve 2: Objec:ve 3: Objec:ve 4: Defining the roadmap Adding Value through Growing the for future connec.vity Applica.ons and Services R&E community Growing to meet Enhancing Embracing the widening evolving needs of the collabora:on, content R&E community R&E sector delivery and mobility 3
- 4. AARNet Copyright 2012 Governance & Customer Focus AARNet elicits user input through broad-‐based AAC Na.onal • ACU • Network Engineering corporate governance structures as well as • JCU Group formal and informal customer interac.ons • Newcastle • Network Ops Group • Video Collabora.on • ANU Group • USA • Researcher Groups • UWA • Communica.ons Convergence Steering • CDU Commi_ee • CSIRO • Unified Comms Group • Fed.Gov’t • Ad hoc Groups AARNet Customer Na:onal/ >1 Million Shareholders Organisa:on Board Groups Interna:onal end-‐users • 38 Unis & CSIRO 12 Directors • Na.onal Ops CAUDIT Interna.onal • AGM • 4 Independent • Customer • Mee.ngs 2/yr • APAN • Yearly elec.on • 3 VCs Rela.ons RNOs • TERENA • 3 year rota.ng • 3 CIOs • Business • WARNO • TEIN term • 1 CSIRO Development • QRNO • Internet2 • 1 CEO • Applica.ons & • VDIT • 120 NRENs Services • NAUDIT • eResearch OTHER • Finance • Customer Forums 4 • 1-‐1 mee.ngs
- 5. AARNet Copyright 2012 What are we hearing? Customers are telling us that collabora.on, content delivery and mobility services will help them extract more benefit from the core network – especially if they are user-‐friendly, scalable, redundant and secure Collabora:on Content Delivery Mobility Interoperability is key! Access rich content Access bandwidth where & how we need • Telepresence • Peering • Unified Comms Exchange • Akamai • eduroam • Mirror • AARNet Anywhere • CloudStor • Mobile Broadband 5
- 6. AARNet Copyright 2012 What we are seeing Unmetered traffic has had significant double-digit year on year growth for over 5 years, and is likely to exceed 20PB in 2012. 2005 – 2012 TRAFFIC AND REVENUE GROWTH “Unmetered traffic” allows customers to grow use without considering incremental costs, and includes: • Reliable network • NOC • 3rd party access • Brokered telepresence • Unified Comms • NVCS 6
- 7. AARNet Copyright 2012 How do we Prioritise? SERVICE DEVELOPMENT CONSIDERATIONS 1. Will the service benefit exis.ng 6. Is service provided elsewhere? AARNet connected customers? (don’t duplicate) 2. Will costs &/or complexity be 7. Can the service be supported? reduced? (Longe.vity e.g., CloudStor, 3. Can exis.ng infrastructure NVCS) investments be leveraged? 8. Will na.onal/interna.onal 4. Does the service leverage AARNet’s reach be extended? high speed network? 9. Can the service be co-‐ 5. Does it deliver capabili.es others developed with vendors, to cannot e.g., Interoperability? reduce development risk and increase adop.on? 7
- 8. AARNet Copyright 2012 Agenda 1. AARNet: A Customer- Build & Operate driven organisation – Our Strategy Roadmap Apps & Svcs Community – Governance and Customer Engagement – Services: What are we hearing? – What do Customers want? – How do we prioritise? 2. Services available Collabora:on Content Delivery Mobility on the network 3. Future Services development 8
- 9. AARNet Copyright 2012 Current Collaboration Services Collaboration Services BENEFITS 1. H.323/SIP/ISDN Audio & • Free to use, Video conferencing • Unmetered 2. Live Streaming • High Performance, 3. Record/playback • High Availability 4. Web conferencing (Vidyo, • Dedicated staff BBB, AARNet Anywhere) • Standards based 5. AARNet UC exchange video • Resolves N-squared calls complexity/cost 6. AARNet TelePresence • High Definition exchange • Proactive Quality Assurance 9
- 10. AARNet Copyright 2012 Current Content Delivery Services Content Delivery Services BENEFITS • Free to use 1. AARNet Mirror – large • Unmetered repository • High Performance 2. Domestic peering with • High Availability content providers – • Dedicated staff Google, AKAMAI, ABC • Standards Based iView etc • Resolves N-squared 3. Cloudstor – Multi GB file complexity/cost transfer • Cached low cost content • Multi-GB File transfers • Low cost NREN developments 10
- 11. AARNet Copyright 2012 Current Mobility Services Mobility Services BENEFITS 1. Eduroam – federated • Free to use guest access • Unmetered (not 3G MBB) 2. 3G Mobile Broadband • High Performance trial – data bucket • High Availability 3. AARNet Anywhere • Dedicated staff beta* • Standards based 4. Android /IPAD2 mobile • Resolves N-squared complexity/cost video application • Lowers data costs off campus access to conferencing • Leverages Institution services investments • Low cost NREN developments 11
- 12. AARNet Copyright 2012 AARNet current services Collaboration Services Content Delivery Services Mobility Services 1. H.323/SIP/ISDN Audio & 1. AARNet Mirror – large 1. Eduroam – federated Video conferencing repository guest access 2. Live Streaming 2. Domestic peering with 2. 3G Mobile Broadband 3. Record/playback content providers – trial – data bucket 4. Web conferencing (Vidyo, Google, AKAMAI, ABC 3. AARNet Anywhere BBB, AARNet Anywhere) iView etc beta* 5. AARNet UC exchange video 3. Cloudstor – Multi GB file 4. Android /IPAD2 calls transfer mobile video 6. AARNet TelePresence application access to exchange conferencing services 12
- 13. AARNet Copyright 2012 Agenda 1. AARNet: A Customer- Build & Operate driven organisation – Our Strategy Roadmap Apps & Svcs Community – Governance and Customer Engagement – Services: What are we hearing? – What do Customers want? – How do we prioritise? 2. Services available Collabora:on Content Delivery Mobility on the network 3. Future Services development 13
- 14. AARNet Copyright 2012 Future services DEVELOPMENT PROCESS Customer engagement Concept Development RNOs AAC Board 14
- 15. AARNet Copyright 2012 Future services Collaboration services • Skype Gateway to conferencing services • Telepresence interoperability service • Unified communications service extension – global reach • Cloud based conferencing services – multi- tenant capability • Central Directory Service – AAF enabled expert list + search + click to call Customer engagement • AARNet Anywhere + LinkedIn click to call • Third party hosted web collaboration federation services – Lync/Webex etc Concept Development • Capped “all you can eat” voice calls – national. Mobile, international – via AARNet Exchange RNOs AAC Board 15
- 16. AARNet Copyright 2012 Future services Content Delivery services • Webcam “Ustream” video Collaboration services broadcast service • Skype Gateway to conferencing services • Central Gaming cluster • Telepresence interoperability service services • Unified communications service extension – global reach • Cloud based conferencing services – multi- tenant capability • Central Directory Service – AAF enabled expert list + search + click to call Customer engagement • AARNet Anywhere + LinkedIn click to call • Third party hosted web collaboration federation services – Lync/Webex etc Concept Development • Capped “all you can eat” voice calls – national. Mobile, international – via AARNet Exchange RNOs AAC Board 16
- 17. AARNet Copyright 2012 Future services Content Delivery services • Webcam “Ustream” video Mobility services Collaboration services broadcast service • AARNet Anywhere + • Skype Gateway to conferencing services • Central Gaming cluster LinkedIn click to call • Telepresence interoperability service services • Federated presence • Unified communications service extension – global reach service • Cloud based conferencing services – multi- • Managed telephony tenant capability service • Central Directory Service – AAF enabled expert list + search + click to call Customer engagement • AARNet Anywhere + LinkedIn click to call • Third party hosted web collaboration federation services – Lync/Webex etc Concept Development • Capped “all you can eat” voice calls – national. Mobile, international – via AARNet Exchange RNOs AAC Board 17
- 18. AARNet Copyright 2012 Future services Content Delivery services • Webcam “Ustream” video Mobility services Collaboration services broadcast service • AARNet Anywhere + • Skype Gateway to conferencing services • Central Gaming cluster LinkedIn click to call • Telepresence interoperability service services • Federated presence • Unified communications service extension – global reach service • Cloud based conferencing services – multi- • Managed telephony tenant capability service • Central Directory Service – AAF enabled expert list + search + click to call Customer engagement • AARNet Anywhere + LinkedIn click to call • Third party hosted web collaboration federation services – Lync/Webex etc Concept Development • Capped “all you can eat” voice calls – national. Mobile, international – via AARNet Exchange RNOs AAC Board 18
- 19. AARNet Copyright 2012 Tell us what matters to you • Help us by completing a brief online survey and pass onto others too – see http://svy.mk/aarnetservices 19
- 20. AARNet Copyright 2012 Questions / Comments? 20