Personal Information
Organization / Workplace
Dallas, TX United States
Occupation
Head of Design, Financial Services
Industry
Design
Website
jamin.org
About
Jamin believes in the power of design to shape human experience and transform services, organizations, and communities. He is a designer, poet, soccer player, and brewer with expertise in service design and customer experience. He supports and mentors designers to develop their craft, while helping businesses articulate service strategy and define transformative service experiences that benefit customers, employees, and the business.
Tags
service design
uxweek
healthcare
design
service blueprint
ixd10
interaction design
hiv
adaptive path
user experience
journey map
service storming
mxconference
sx
service experience
servicexconf
productized16
journey mapping
customer experience
organizational change
financial services
sdgc17
sxconf17
sdn
See more
Presentations
(11)Likes
(5)What is strategy?
Dr. Marc Sniukas
•
15 years ago
Harnessing the Value of UX
Jason Ulaszek
•
10 years ago
From Service Design to Service Transformation - SDN Global 2016
Jess McMullin
•
7 years ago
Exploring Service Design: User Experience Beyond the Screen
Ariel van Spronsen
•
14 years ago
Pawned. Gamification and Its Discontents
Sebastian Deterding
•
14 years ago
Personal Information
Organization / Workplace
Dallas, TX United States
Occupation
Head of Design, Financial Services
Industry
Design
Website
jamin.org
About
Jamin believes in the power of design to shape human experience and transform services, organizations, and communities. He is a designer, poet, soccer player, and brewer with expertise in service design and customer experience. He supports and mentors designers to develop their craft, while helping businesses articulate service strategy and define transformative service experiences that benefit customers, employees, and the business.
Tags
service design
uxweek
healthcare
design
service blueprint
ixd10
interaction design
hiv
adaptive path
user experience
journey map
service storming
mxconference
sx
service experience
servicexconf
productized16
journey mapping
customer experience
organizational change
financial services
sdgc17
sxconf17
sdn
See more