Personal Information
Organization / Workplace
Greater Philadelphia Area United States
Occupation
Experience Design leader helping change how the enterprise delivers products
Industry
Technology / Software / Internet
Website
http://mcarv.in/aboutAbout
While screens represent pivotal touch points in the customer's journey, I believe that the best experiences are part of holistic online and offline ecosystems. The real trick is in identifying the gaps and overlaps among customer/user needs, business needs and team dynamics, describing the vision, and roadmapping the product's evolution.
Specialties: Strategic and tactical user experience, primary and secondary user research, information architecture, usability engineering, content strategy, marketing, team building, facilitation, professional development, mentoring.
Selected clients:
* LinkedIn / Intranet Content Strategy, Worksteam Lead, Information Architecture
* EightShapes / Confid...
