I currently serve as Vice President of Customer Success at SocialChorus. SocialChorus® powers tens of thousands of brand advocates – employees, consumers and bloggers - to experience, create and share authentic content about brands they love. We call this new marketing category Advocate Marketing.
With over a decade of management experience, I have built, developed and led strong teams of managers and individual contributors; helping many of America's top brands leverage online channels to communicate more effectively with their customers and prospects.
I have broad experience driving SaaS product engagement, and customer success, including managing complex, global customer engagem...