SharePoint Fest Chicago 2013 - Can designers and developers work together to create a frictionless solution? Often times barriers exist between designers and developers. Let's look at what UX really is, not hearsay and learn some interesting ways devs can help. And bring peace to this historical battle field, by showing the two factions can work together amicably when supported by a well-defined process. Content covered will center around web, desktop, mobile, and yes a little bit of SharePoint. Discussion topics will include a brief history of user experience (UX) design, a "concept to deliverable" process involving designers and developers, and finally a short demo highlighting covered concepts.
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2. DESIGNER DEVELOPER
Bryan “Rock Star”
Gulley
@uxjester
Interaction Design
UI Development
Information Architecture
SharePoint UI Sleuth
Nicole “Nicky”
Maynard
@punkynixter
User Research
Information Architecture
Interactive Design
Visual Design
7. Started when humans made
tools to make tasks easier
After WWII
·Engineers research, lessons learned
·Human Factors & Ergonomics Society
Paul Fitts
·Improved cockpits
·Fitts’s law still used today
8. Dieter Rams
· Braun industrial designer
· “Less, but better”
Walt Disney
· First immersive experience by UCD
· “Imagineers” first UX team?
11. us·er
noun
A person who uses or operates something, esp. a
computer or other machine.
Synonyms
Consumer, customer, employee, client, patient
Antonyms
Stakeholder, steering committee member, designer, developer
Defined
by
Google.
12. What is UX
a person's perceptions and responses
that result from the use or anticipated
use of a product, system or service
ISO1924
13. Includes The Users’
emotions, beliefs, preferences, perceptions,
physical and psychological responses,
behaviors and accomplishments
that occur before, during and after use
16. Meet the users’ needs & reach business goals
Solve business problems!
Improve communication!
Drive adoption & productivity!
Ensure profitability!
Enjoyable to use!
17. Meet the users’ needs & reach business goals
Make people
happy by creating
great experiences
18. User Experience Drives Behavior & Action
How a user feels
about a system
Impacting time, cost,
profit and satisfaction
Impacting time, cost,
profit and satisfaction
Affects their
behavior & choices
How a user feels
about a system
Negative ImpactUndesired BehaviorBad Experience
19. User Experience Drives Behavior & Action
How a user feels
about a system
Impacting time, cost,
profit and satisfaction
Impacting time, cost,
profit and satisfaction
Affects their
behavior & choices
How a user feels
about a system
Positive ImpactDesired BehaviorGood Experience
27. Disclaimer
27
! Previous 4 slides are an example of how not to conduct development tasks with
users
! More on that later
28. Implementation
28
! Skeleton to SharePoint
! Putting it all together
! Migrating the “design” with Design Manager
! We are not limited to the Design Manager
! Use of SharePoint Designer Strongly Discouraged
33. How we work together
· Communication - keep everyone involved in the whole process
· Check your ego at the door
· Set expectations and boundaries, build trust
· Know each other’s lingo
· Understand each other’s process, job and value
· Be excited to teach one another – not chastise for gaps in knowledge
· Devs aren’t machines, they have feelings too
· Designers aren’t machines, great work takes time
34. Key Take Aways
· NNg’s Intranet Design Annuals
· UX is valuable investment
· $10 change in UX phase, $100 in Design, $1,000 in Development
· UX bridges the gap between business and IT by being
the spokesperson for the user
· Design and Development are equally important
· Keep communication open throughout the entire process
· Learn each others’ job, limitations, lingo
· Collaboration is more important than your ego, you are working
toward he same goal
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Robert
Toro
Portals & Collaboration
Practice Director
robert.toro@slalom.com
630.309.4042
Nicole
Maynard
UX Designer
nicolem@slalom.com
630.251.8821
Bryan
Gulley
UI Developer
bryang@slalom.com
773.359.3384
SLALOM CONTACTS