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© 2015 iZenBridge | Public
Webinar
on
Collect Requirement
By Saket Bansal
© 2015 iZenBridge | Public
Collect Requirements is the process of
determining, documenting, and managing
stakeholder needs and requirements to meet
project objectives.
PMBOK® Guide Fifth Edition
© 2015 iZenBridge | Public
No, its about elicitation and
analysis of requirement
Is it about gathering or collecting
requirements ?
© 2015 iZenBridge | Public
Elicitation and Analysis
Information /
Data
Elicitation
Activities Analysis
Solution
Requirement
© 2015 iZenBridge | Public
Challenges
© 2015 iZenBridge | Public
Technique
Brainstorming
Interviews
Questionnaires and surveys
Observations
Focus groups
Facilitated workshops
Prototypes
© 2015 iZenBridge | Public
Brainstorming
© 2015 iZenBridge | Public
Brainstorming
A technique used to generate and collect multiple ideas related to
project and product requirements. – PMBOK® Guide Fifth Edition
© 2015 iZenBridge | Public
Brainstorming
• It’s a Data Gathering Technique
• Identify list of ideas in short period of time
• It’s conducted in a group environment
• Led by facilitators
• Done in two parts , Idea generation and Analysis
© 2015 iZenBridge | Public
Challenges
• Individual monopolize the session
• People shy sharing their views
• Distraction from agenda / goal
© 2015 iZenBridge | Public
Usage
• Generating Initial List of Stakeholders
• Identifying Risks
• Generating ideas on Business analysis approach
• Generating ideas on defined area
• Works well when people are comfortable with each other
© 2015 iZenBridge | Public
Interview
© 2015 iZenBridge | Public
What is Interview?
• Usually, one-to-one discussions with stakeholders
• One of the main fact-finding, investigation or elicitation techniques
• Occasionally more than one person
© 2015 iZenBridge | Public
How to conduct an Interview?
Planning and
Preparation
Interview Follow – up
© 2015 iZenBridge | Public
Challenges in an Interview
• The BA is trying to do several things at once
• Dealing with SMEs
• Interviewees are usually busy
© 2015 iZenBridge | Public
Usages
• Provides opportunity to build relationships with key stakeholders
• Provides Interviewees a safe environment
• Helps in extracting a lot of information in short time
© 2015 iZenBridge | Public
http://iZenBridge.com/
© 2015 iZenBridge | Public
Questionnaires and Surveys
© 2015 iZenBridge | Public
What is a Questionnaire and survey?
• It’s about designing a good survey form and collecting response on it
• Work as second-line investigation technique
© 2015 iZenBridge | Public
Questionnaire
Title
Classification
Data
Heading
© 2015 iZenBridge | Public
Challenges
• Results may not represent the view of population
• Low Response rate
• Defined boundaries
© 2015 iZenBridge | Public
Usages
• Be clear on Purpose
• Be realistic
• Plan for low response rate
© 2015 iZenBridge | Public
Observations
© 2015 iZenBridge | Public
What is Observation?
Observation consists of BAs going and looking at work – business
processes
© 2015 iZenBridge | Public
How does it help?
• Business users often have trouble describing clearly or concisely what
they actually want
• Captures tacit knowledge
• BAs come to know what is followed rather than what is defined to be
followed
© 2015 iZenBridge | Public
Variations
• Structured Observation
• Shadowing
• Protocol Analysis
• Ethnographic Study
© 2015 iZenBridge | Public
Challenges
• You are being watched
• May disturb the doer
• Structure Observation may result in narrow focus
• Takes time
© 2015 iZenBridge | Public
Usages
• Used as preliminary investigation followed by Interview or workshop
• May be used as secondary investigation to validate findings
© 2015 iZenBridge | Public
http://iZenBridge.com/
© 2015 iZenBridge | Public
Focus Group
© 2015 iZenBridge | Public
What is focus Group?
A focus group is an elicitation technique that brings together pre-
qualified stakeholders and subject matter experts to learn about
their expectations and attitudes about a proposed product, service
or result.
© 2015 iZenBridge | Public
Challenges
• Participants may get influenced by group pressure
• People may not be open in group
• Facilitator should be skilled enough to encourage group thinking
• Business Analyst should also observe non verbal communication
© 2015 iZenBridge | Public
Usages
• To take feedback on completed work or prototype
• Since the participants are pre-qualified , BA gets high quality results /
analysis
• Allow participants to share ideas and build on feedbacks
© 2015 iZenBridge | Public
Facilitated workshops
© 2015 iZenBridge | Public
What is workshop?
• Gathering of a group of stakeholders for
• Agreeing to the direction and scope of the project
• Examining possible solutions to the requirements
• Reviewing and approving the products of analysis
© 2015 iZenBridge | Public
How does it help?
• Workshop is less time consuming than a series of one-on-one
discussions
• More democratic and transparent than decision-making by individuals
• Many people regard them as being just like any other meeting, and thus
generally a waste of their time
© 2015 iZenBridge | Public
Challenges
• Securing participation
• Keeping workshop on track / managing conflicts
• Achieving results at the end.
© 2015 iZenBridge | Public
Usages
• Quick way of developing solutions
• Brings Stakeholder engagement
• Reduce documentation work
© 2015 iZenBridge | Public
Prototypes
© 2015 iZenBridge | Public
Prototype
• Provides working model of the expected
product before building it , helps in obtaining
early feedbacks
• Prototype can be a mock of the real result or
it can be an early version of the product itself
© 2015 iZenBridge | Public
Types of Prototype
• Low-Fidelity prototype, completed with pen and paper or whiteboard or
modeling tool
• High-Fidelity prototype, creates a representation of the final product and
useable by the stakeholder
• Throw-away prototype
• Evolutionary Prototype
© 2015 iZenBridge | Public
Challenges
• Time Consuming
• Raises Expectations for completion
© 2015 iZenBridge | Public
Usages
• Developing new solutions
© 2015 iZenBridge | Public
http://iZenBridge.com/
© 2015 iZenBridge | Public
Announcements
© 2015 iZenBridge | Public
PMP® Live Virtual Classroom
Program
© 2015 iZenBridge | Public
It’s an Accelerated Program
• 30 Hours of Live Virtual Classes in 45 Days
• Program designed to get your PMP® Done in 45 Days
• Fellowship of Qualified Trainer in Certification
• Conveniently timed for NA, GMT, CET and GST zones
• Online Product (PMP Videos, Questions and Facilitation Sessions)
© 2015 iZenBridge | Public
PMI-PBA® Classroom Sessions
Bangalore & Delhi
© 2015 iZenBridge | Public
Our Training Offerings
PMI-ACP® • Online PMI-ACP® preparation program
• Classroom sessions at Delhi , Bangalore and Pune
PMI-PBA(SM) • Online PMI-PBA(SM) preparation program
• Classroom sessions at Delhi and Bangalore
PMP® • Online PMP Preparation Program
• Classroom Sessions at Gurgaon
SAFe® Agilist Classroom sessions at Delhi, Bangalore, Pune and
Hyderabad
For more details www.iZenBridge.com
© 2015 iZenBridge | Public
PMI-PBA® Overview
© 2015 iZenBridge | Public
The PMI-PBA® credential recognizes an
individual's expertise in business analysis, using
BA tools and techniques to improve the overall
success of projects.
PMI-PBA® Handbook
© 2015 iZenBridge | Public
PMI–PBA® Eligibility Requirements
Secondary
Degree
Bachelor's
Degree
7500 Hours
of BA
Experience
4500 Hours
of BA
Experience
2000 Hours
Project Team
35 PDUs in BA
© 2015 iZenBridge | Public
Cost $ 405 PMI Members
$ 555 Non PMI Members
Exam 200 Questions
4 Hours
Prometric Center
© 2015 iZenBridge | Public
Stay Connected
YouTube
www.youtube.com/izenbridge
www.iZenBridge.com
forum.iZenBridge.com

More Related Content

Webinar On Collect Requirement - iZenBridge

  • 1. © 2015 iZenBridge | Public Webinar on Collect Requirement By Saket Bansal
  • 2. © 2015 iZenBridge | Public Collect Requirements is the process of determining, documenting, and managing stakeholder needs and requirements to meet project objectives. PMBOK® Guide Fifth Edition
  • 3. © 2015 iZenBridge | Public No, its about elicitation and analysis of requirement Is it about gathering or collecting requirements ?
  • 4. © 2015 iZenBridge | Public Elicitation and Analysis Information / Data Elicitation Activities Analysis Solution Requirement
  • 5. © 2015 iZenBridge | Public Challenges
  • 6. © 2015 iZenBridge | Public Technique Brainstorming Interviews Questionnaires and surveys Observations Focus groups Facilitated workshops Prototypes
  • 7. © 2015 iZenBridge | Public Brainstorming
  • 8. © 2015 iZenBridge | Public Brainstorming A technique used to generate and collect multiple ideas related to project and product requirements. – PMBOK® Guide Fifth Edition
  • 9. © 2015 iZenBridge | Public Brainstorming • It’s a Data Gathering Technique • Identify list of ideas in short period of time • It’s conducted in a group environment • Led by facilitators • Done in two parts , Idea generation and Analysis
  • 10. © 2015 iZenBridge | Public Challenges • Individual monopolize the session • People shy sharing their views • Distraction from agenda / goal
  • 11. © 2015 iZenBridge | Public Usage • Generating Initial List of Stakeholders • Identifying Risks • Generating ideas on Business analysis approach • Generating ideas on defined area • Works well when people are comfortable with each other
  • 12. © 2015 iZenBridge | Public Interview
  • 13. © 2015 iZenBridge | Public What is Interview? • Usually, one-to-one discussions with stakeholders • One of the main fact-finding, investigation or elicitation techniques • Occasionally more than one person
  • 14. © 2015 iZenBridge | Public How to conduct an Interview? Planning and Preparation Interview Follow – up
  • 15. © 2015 iZenBridge | Public Challenges in an Interview • The BA is trying to do several things at once • Dealing with SMEs • Interviewees are usually busy
  • 16. © 2015 iZenBridge | Public Usages • Provides opportunity to build relationships with key stakeholders • Provides Interviewees a safe environment • Helps in extracting a lot of information in short time
  • 17. © 2015 iZenBridge | Public http://iZenBridge.com/
  • 18. © 2015 iZenBridge | Public Questionnaires and Surveys
  • 19. © 2015 iZenBridge | Public What is a Questionnaire and survey? • It’s about designing a good survey form and collecting response on it • Work as second-line investigation technique
  • 20. © 2015 iZenBridge | Public Questionnaire Title Classification Data Heading
  • 21. © 2015 iZenBridge | Public Challenges • Results may not represent the view of population • Low Response rate • Defined boundaries
  • 22. © 2015 iZenBridge | Public Usages • Be clear on Purpose • Be realistic • Plan for low response rate
  • 23. © 2015 iZenBridge | Public Observations
  • 24. © 2015 iZenBridge | Public What is Observation? Observation consists of BAs going and looking at work – business processes
  • 25. © 2015 iZenBridge | Public How does it help? • Business users often have trouble describing clearly or concisely what they actually want • Captures tacit knowledge • BAs come to know what is followed rather than what is defined to be followed
  • 26. © 2015 iZenBridge | Public Variations • Structured Observation • Shadowing • Protocol Analysis • Ethnographic Study
  • 27. © 2015 iZenBridge | Public Challenges • You are being watched • May disturb the doer • Structure Observation may result in narrow focus • Takes time
  • 28. © 2015 iZenBridge | Public Usages • Used as preliminary investigation followed by Interview or workshop • May be used as secondary investigation to validate findings
  • 29. © 2015 iZenBridge | Public http://iZenBridge.com/
  • 30. © 2015 iZenBridge | Public Focus Group
  • 31. © 2015 iZenBridge | Public What is focus Group? A focus group is an elicitation technique that brings together pre- qualified stakeholders and subject matter experts to learn about their expectations and attitudes about a proposed product, service or result.
  • 32. © 2015 iZenBridge | Public Challenges • Participants may get influenced by group pressure • People may not be open in group • Facilitator should be skilled enough to encourage group thinking • Business Analyst should also observe non verbal communication
  • 33. © 2015 iZenBridge | Public Usages • To take feedback on completed work or prototype • Since the participants are pre-qualified , BA gets high quality results / analysis • Allow participants to share ideas and build on feedbacks
  • 34. © 2015 iZenBridge | Public Facilitated workshops
  • 35. © 2015 iZenBridge | Public What is workshop? • Gathering of a group of stakeholders for • Agreeing to the direction and scope of the project • Examining possible solutions to the requirements • Reviewing and approving the products of analysis
  • 36. © 2015 iZenBridge | Public How does it help? • Workshop is less time consuming than a series of one-on-one discussions • More democratic and transparent than decision-making by individuals • Many people regard them as being just like any other meeting, and thus generally a waste of their time
  • 37. © 2015 iZenBridge | Public Challenges • Securing participation • Keeping workshop on track / managing conflicts • Achieving results at the end.
  • 38. © 2015 iZenBridge | Public Usages • Quick way of developing solutions • Brings Stakeholder engagement • Reduce documentation work
  • 39. © 2015 iZenBridge | Public Prototypes
  • 40. © 2015 iZenBridge | Public Prototype • Provides working model of the expected product before building it , helps in obtaining early feedbacks • Prototype can be a mock of the real result or it can be an early version of the product itself
  • 41. © 2015 iZenBridge | Public Types of Prototype • Low-Fidelity prototype, completed with pen and paper or whiteboard or modeling tool • High-Fidelity prototype, creates a representation of the final product and useable by the stakeholder • Throw-away prototype • Evolutionary Prototype
  • 42. © 2015 iZenBridge | Public Challenges • Time Consuming • Raises Expectations for completion
  • 43. © 2015 iZenBridge | Public Usages • Developing new solutions
  • 44. © 2015 iZenBridge | Public http://iZenBridge.com/
  • 45. © 2015 iZenBridge | Public Announcements
  • 46. © 2015 iZenBridge | Public PMP® Live Virtual Classroom Program
  • 47. © 2015 iZenBridge | Public It’s an Accelerated Program • 30 Hours of Live Virtual Classes in 45 Days • Program designed to get your PMP® Done in 45 Days • Fellowship of Qualified Trainer in Certification • Conveniently timed for NA, GMT, CET and GST zones • Online Product (PMP Videos, Questions and Facilitation Sessions)
  • 48. © 2015 iZenBridge | Public PMI-PBA® Classroom Sessions Bangalore & Delhi
  • 49. © 2015 iZenBridge | Public Our Training Offerings PMI-ACP® • Online PMI-ACP® preparation program • Classroom sessions at Delhi , Bangalore and Pune PMI-PBA(SM) • Online PMI-PBA(SM) preparation program • Classroom sessions at Delhi and Bangalore PMP® • Online PMP Preparation Program • Classroom Sessions at Gurgaon SAFe® Agilist Classroom sessions at Delhi, Bangalore, Pune and Hyderabad For more details www.iZenBridge.com
  • 50. © 2015 iZenBridge | Public PMI-PBA® Overview
  • 51. © 2015 iZenBridge | Public The PMI-PBA® credential recognizes an individual's expertise in business analysis, using BA tools and techniques to improve the overall success of projects. PMI-PBA® Handbook
  • 52. © 2015 iZenBridge | Public PMI–PBA® Eligibility Requirements Secondary Degree Bachelor's Degree 7500 Hours of BA Experience 4500 Hours of BA Experience 2000 Hours Project Team 35 PDUs in BA
  • 53. © 2015 iZenBridge | Public Cost $ 405 PMI Members $ 555 Non PMI Members Exam 200 Questions 4 Hours Prometric Center
  • 54. © 2015 iZenBridge | Public Stay Connected YouTube www.youtube.com/izenbridge www.iZenBridge.com forum.iZenBridge.com