Senior executive with 13 years management experience and a consistent track record of delivering results exceeding stakeholder, customer and employee expectations in start-ups and stable business scenarios. Direct leadership to 350+ associates. Development and implementation of operational metrics to improve performance. Development of business routines to ensure desired goals. Possess excellent exposure in handling international clients & processes. Consistently maintaining high-level customer satisfaction and service as per international standards. Six Sigma Green Belt Certified. Self-directed within broad goals and strategic direction in satisfying organization and client objectives. E...