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Media and Information Literacy through the lifecourse

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Sheila Webber
Sheila Webber

Presentation given at the 2nd European Media and Information Literacy Forum, in Riga, Latvia, on 27 June 2016, by Sheila Webber (Information School, University of Sheffield)

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Media and Information Literacy through the lifecourse Sheila Webber Information School, University of Sheffield Plenary talk, MIL Conference, Riga, June 2016
• Identify the variety of information channels and media that people engage with to live their lives … • … also the variety of behaviour in engaging – or ignoring or choosing not to engage – with information • Briefly describe a model of the MIL person in the changing world • Reflect on MIL and the UK’s decision to leave the EU (Brexit) • Identify approaches that could foster MIL through the lifecourse Sheila Webber, June 2016
• Information: complex concept, with contextual meaning: thus – • Information literacy and Information Behaviour: also contextual, depending on culture, demographic, discipline, situation, disposition … Sheila Webber, June 2016
Information: ambulance workers Lloyd, A. (2009) • training manuals • books, • written rules • protocols •Colleagues •Trainers Bodies/ people/ environment • Sound • Speech • Touch • Appearance • Movement •Co-creation of information Patients Text “you don’t really know what’s happening until you get your hands on the patient and can see breathing, feel a pulse, what’s the blood pressure, are they pale?” (p409) Pics: Microsoft clip art SheilaWebber,June2016
Patient information “Consumer health information isn’t just about leaflets and printed information. It’s much broader than that; it can be hospital signage, appointment letters, websites, informed consent, personal health records, patient education programmes, the list goes on. Good information engages people in their well-being, improves their experience and enables them and their families or carers to make choices about their lifestyle, treatment and the services they use.” (Patient Information Forum) Sheila Webber, June 2016
From research by Salha (2011) into Syrian school libraians’ conceptions of information literacy SheilaWebber,June2016
Blended Information Behaviour “effective use of a variety of channels and sources, moving between different digital and offline environments, and using a blend of techniques (searching, browsing, encountering, etc.) to meet a variety of needs and achieve the desired outcome.” (Webber (2013; 97) Sheila Webber, 2016
Information behaviour during the Hurricane Sandy crisis • Stage 1: Warning/threats • Stage 2: Impact • Stage 3: Inventory (taking stock of what has happened) • Stage 4: Survival • Stage 5: Recovery • Stage 1: Internet sites, news media, Personal experiences, Social media • Stage 2: Personal experiences; News media; Internet sites • Stage 3: Personal experiences • Stage 4: Personal experiences, Social media, Internet sites • Stage 5: News media, Internet sites, Social media, Personal experiences Channels used during the Hurricane Sandy crisis. Source: Lopatovska and Smiley (2014), Figure 1: Model of information behaviour during Sandy Sheila Webber, 2016
information behaviour channels and sources Variety of needs encountering avoiding searching creating browsing bodies Physical world; Digital world journals sound Pictures videos text education work family citizen survival spiritualdenying Social media Computer games monitoring fun News media people Sheila Webber, June 2016
The media and information literate person in a changing information culture and society
Media and Information literate person Information economy: •Law •Changes in media •Pricing etc Organisational culture: •Mission; Values; Norms •Management style; ways of working •Information strategy Personal goals, relationships, habits, special needs Local & national culture & society: [& broader context] Technical changes The media and information literate person in a changing information culture and society Johnston & Webber 2013; Based on Webber and Johnston, 2000; Revised 2016
Curriculum for a media and information literate lifecourse • Individual reflecting on his/her media and information literacy contexts • Identifying MIL strengths, gaps & priorities for his/her stage in life - forming his/her own personal “curriculum” for development • Being able to audit his/her context: at different stages of life; at transition points; in response to critical events Johnston & Webber 2013
• Develop situational awareness – this is where I am – these are the changes that affect me – this is how I can choose to engage or disengage with new information & media; to develop or choose not to develop • Situation also bounded by MIL of organisations, people, Governments (e.g. whether they make wise and ethical use of information; whether they manage and communicate information effectively) • Given changes in all areas of the diagram, need for MIL development lifelong evident Sheila Webber, June 2016
What difference would “more MIL” have made in the EU Referendum? Brexit: the UK votes to leave the European Union, 23 June 2016 Sheila Webber, June 2016
“Furthermore, it is insulting to us that so many spurious facts have been bandied around, especially as we don’t listen to facts anyway and base our reactions solely on whether we were once pickpocketed in Rome, or alternatively whether we like halloumi and think it will be banned if we vote leave. We intend to make up our minds in a vacuum of facts, depending on whether we think Boris is a bloody good laugh and a sound fellow or a facile, deceitful prat.” Private Eye. (2016). Letters to the Editor: An open letter from leading British idiots. Private Eye.(1421), 26. A satirical magazine Photo:AndrewParsons.(2011)BorisJohnson.https://flic.kr/p/bEds8K Attribution-NoDerivs2.0Generic(CCBY-ND2.0)
information behaviour channels and sources Variety of needs encountering avoiding searching creating browsing bodies Physical world; Digital world journals sound Pictures videos text education work family citizen survival spiritualdenying Social media Computer games monitoring fun News media people
• Need more Media and Information Literate Governments, Companies, Agencies, Politicians, Community leaders; not just more Media and Information Literate citizens • Underlying issues of social and economic policy, inequalities… • Citizens need to develop their MIL throughout their (voting) life • Traditional and social media an important part of the picture, but people construct situated meaning using information acquired through many channels • The importance of people interacting with people: more focus on working with community and advocacy groups as well as “safe places” (like libraries), developing strategies aimed at different lifestages • Example of older people: not treating 50-90+ as one group; not assuming deficit and narrrow interests or ambitions; working with the many agencies, charities, activist groups
• MOOCs • Governments working with communities and agencies so that people can generate a curriculum vita (a course for life) for lifelong MIL development • Media and Information Literacy as a discipline to enable life
Sheila Webber Information School University of Sheffield s.webber@shef.ac.uk Twitter & SL: Sheila Yoshikawa http://information-literacy.blogspot.com/ http://www.slideshare.net/sheilawebber/ Orcid ID 0000-0002-2280-9519 Pictures by Sheila Webber taken in Second Life (a trademark of Linden Lab)
• Lloyd, A. (2009). Informing practice: information experiences of ambulance officers in training and on-road practice. Journal of Documentation, 65 (3), 396-419 • Lopatovska, I. and Smiley, B. (2014). Proposed model of information behaviour in crisis: the case of Hurricane Sandy. Information Research, 19(1) paper 610. http://InformationR.net/ir/19-1/paper610.html • Patient Information Forum: http://www.pifonline.org.uk/ • Salha, S. (2011). The variations and the changes in the school librarians' perspectives of information literacy. PhD Thesis, Information School, University of Sheffield. http://etheses.whiterose.ac.uk/1538/2/Salha,_Shahd.pdf • Webber, S. (2013). Blended information behaviour in Second Life. Journal of information science, 39(1), 85–100 • Webber, S. and Johnston, B. (2013) Transforming IL for HE in the 21st century: a Lifelong Learning approach. in Hepworth, M. and Walton, G. (Eds.) Developing people's information capabilities fostering information literacy in educational, workplace and community contexts. Emerald. pp.15-30.

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Media and Information Literacy through the lifecourse

  • 1. Media and Information Literacy through the lifecourse Sheila Webber Information School, University of Sheffield Plenary talk, MIL Conference, Riga, June 2016
  • 2. • Identify the variety of information channels and media that people engage with to live their lives … • … also the variety of behaviour in engaging – or ignoring or choosing not to engage – with information • Briefly describe a model of the MIL person in the changing world • Reflect on MIL and the UK’s decision to leave the EU (Brexit) • Identify approaches that could foster MIL through the lifecourse Sheila Webber, June 2016
  • 3. • Information: complex concept, with contextual meaning: thus – • Information literacy and Information Behaviour: also contextual, depending on culture, demographic, discipline, situation, disposition … Sheila Webber, June 2016
  • 4. Information: ambulance workers Lloyd, A. (2009) • training manuals • books, • written rules • protocols •Colleagues •Trainers Bodies/ people/ environment • Sound • Speech • Touch • Appearance • Movement •Co-creation of information Patients Text “you don’t really know what’s happening until you get your hands on the patient and can see breathing, feel a pulse, what’s the blood pressure, are they pale?” (p409) Pics: Microsoft clip art SheilaWebber,June2016
  • 5. Patient information “Consumer health information isn’t just about leaflets and printed information. It’s much broader than that; it can be hospital signage, appointment letters, websites, informed consent, personal health records, patient education programmes, the list goes on. Good information engages people in their well-being, improves their experience and enables them and their families or carers to make choices about their lifestyle, treatment and the services they use.” (Patient Information Forum) Sheila Webber, June 2016
  • 6. From research by Salha (2011) into Syrian school libraians’ conceptions of information literacy SheilaWebber,June2016
  • 7. Blended Information Behaviour “effective use of a variety of channels and sources, moving between different digital and offline environments, and using a blend of techniques (searching, browsing, encountering, etc.) to meet a variety of needs and achieve the desired outcome.” (Webber (2013; 97) Sheila Webber, 2016
  • 8. Information behaviour during the Hurricane Sandy crisis • Stage 1: Warning/threats • Stage 2: Impact • Stage 3: Inventory (taking stock of what has happened) • Stage 4: Survival • Stage 5: Recovery • Stage 1: Internet sites, news media, Personal experiences, Social media • Stage 2: Personal experiences; News media; Internet sites • Stage 3: Personal experiences • Stage 4: Personal experiences, Social media, Internet sites • Stage 5: News media, Internet sites, Social media, Personal experiences Channels used during the Hurricane Sandy crisis. Source: Lopatovska and Smiley (2014), Figure 1: Model of information behaviour during Sandy Sheila Webber, 2016
  • 9. information behaviour channels and sources Variety of needs encountering avoiding searching creating browsing bodies Physical world; Digital world journals sound Pictures videos text education work family citizen survival spiritualdenying Social media Computer games monitoring fun News media people Sheila Webber, June 2016
  • 10. The media and information literate person in a changing information culture and society
  • 11. Media and Information literate person Information economy: •Law •Changes in media •Pricing etc Organisational culture: •Mission; Values; Norms •Management style; ways of working •Information strategy Personal goals, relationships, habits, special needs Local & national culture & society: [& broader context] Technical changes The media and information literate person in a changing information culture and society Johnston & Webber 2013; Based on Webber and Johnston, 2000; Revised 2016
  • 12. Curriculum for a media and information literate lifecourse • Individual reflecting on his/her media and information literacy contexts • Identifying MIL strengths, gaps & priorities for his/her stage in life - forming his/her own personal “curriculum” for development • Being able to audit his/her context: at different stages of life; at transition points; in response to critical events Johnston & Webber 2013
  • 13. • Develop situational awareness – this is where I am – these are the changes that affect me – this is how I can choose to engage or disengage with new information & media; to develop or choose not to develop • Situation also bounded by MIL of organisations, people, Governments (e.g. whether they make wise and ethical use of information; whether they manage and communicate information effectively) • Given changes in all areas of the diagram, need for MIL development lifelong evident Sheila Webber, June 2016
  • 14. What difference would “more MIL” have made in the EU Referendum? Brexit: the UK votes to leave the European Union, 23 June 2016 Sheila Webber, June 2016
  • 15. “Furthermore, it is insulting to us that so many spurious facts have been bandied around, especially as we don’t listen to facts anyway and base our reactions solely on whether we were once pickpocketed in Rome, or alternatively whether we like halloumi and think it will be banned if we vote leave. We intend to make up our minds in a vacuum of facts, depending on whether we think Boris is a bloody good laugh and a sound fellow or a facile, deceitful prat.” Private Eye. (2016). Letters to the Editor: An open letter from leading British idiots. Private Eye.(1421), 26. A satirical magazine Photo:AndrewParsons.(2011)BorisJohnson.https://flic.kr/p/bEds8K Attribution-NoDerivs2.0Generic(CCBY-ND2.0)
  • 16. information behaviour channels and sources Variety of needs encountering avoiding searching creating browsing bodies Physical world; Digital world journals sound Pictures videos text education work family citizen survival spiritualdenying Social media Computer games monitoring fun News media people
  • 17. • Need more Media and Information Literate Governments, Companies, Agencies, Politicians, Community leaders; not just more Media and Information Literate citizens • Underlying issues of social and economic policy, inequalities… • Citizens need to develop their MIL throughout their (voting) life • Traditional and social media an important part of the picture, but people construct situated meaning using information acquired through many channels • The importance of people interacting with people: more focus on working with community and advocacy groups as well as “safe places” (like libraries), developing strategies aimed at different lifestages • Example of older people: not treating 50-90+ as one group; not assuming deficit and narrrow interests or ambitions; working with the many agencies, charities, activist groups
  • 18. • MOOCs • Governments working with communities and agencies so that people can generate a curriculum vita (a course for life) for lifelong MIL development • Media and Information Literacy as a discipline to enable life
  • 19. Sheila Webber Information School University of Sheffield s.webber@shef.ac.uk Twitter & SL: Sheila Yoshikawa http://information-literacy.blogspot.com/ http://www.slideshare.net/sheilawebber/ Orcid ID 0000-0002-2280-9519 Pictures by Sheila Webber taken in Second Life (a trademark of Linden Lab)
  • 20. • Lloyd, A. (2009). Informing practice: information experiences of ambulance officers in training and on-road practice. Journal of Documentation, 65 (3), 396-419 • Lopatovska, I. and Smiley, B. (2014). Proposed model of information behaviour in crisis: the case of Hurricane Sandy. Information Research, 19(1) paper 610. http://InformationR.net/ir/19-1/paper610.html • Patient Information Forum: http://www.pifonline.org.uk/ • Salha, S. (2011). The variations and the changes in the school librarians' perspectives of information literacy. PhD Thesis, Information School, University of Sheffield. http://etheses.whiterose.ac.uk/1538/2/Salha,_Shahd.pdf • Webber, S. (2013). Blended information behaviour in Second Life. Journal of information science, 39(1), 85–100 • Webber, S. and Johnston, B. (2013) Transforming IL for HE in the 21st century: a Lifelong Learning approach. in Hepworth, M. and Walton, G. (Eds.) Developing people's information capabilities fostering information literacy in educational, workplace and community contexts. Emerald. pp.15-30.