This document provides eleven proven ways to get along better with everyone. The tips include asking yourself if what you say is true, kind, and necessary; keeping promises and giving compliments; refusing to gossip; having an open and forgiving view of others; discussing without arguing; counting to 1,000 before reacting; letting your virtues speak for themselves; checking criticism for truth; cultivating humor; focusing on understanding others rather than being understood; and loving others rather than seeking love. The overall message is that following these principles can help continuously improve personal relationships.
10. If someone criticizes you, see if there is any TRUTH to what he is saying. If so, make changes; if there is no truth to the criticism, ignore it and live so that no one will believe the negative remark.
11. Cultivate your sense of humor; laughter is the shortest distance between two people. Do not seek so much to be consoled, as to console; do not seek so much to be understood, as to understand; do not seek so much to be loved as to love.
12. I pray that all of us will keep these points in mind and the principles behind them so that we can continuously improve our personal relationships with others wherever we are.