16 Process Tools For Effective Facilitation
- 1. 16 Process Tools for Effective Meeting Facilitation Source: Bens, Ingrid (2005) Facilitating With Ease, Jossey-Bass, San Francisco
- 2. 1 Aparticipative approach to goal setting – Every voice must be heard
- 3. 2 Uncover potential issues and conflicts with a series of straightforward yes or no questions
- 4. 3 Accumulate potential ideas with a group – Remember at this stage there are no bad ideas
- 5. 4 Ensure all sides get a fair and equal hearing – Reduce tension in conflict
- 6. 5 Rank ideas quickly in a group setting based on priority
- 7. 6 The gap between ‘where we are’ and ‘where we need to be’ is often a good way into ‘what we need to do’
- 8. 7 An effective way to scrutinise and evaluate the pros and cons of a situation
- 9. 8 Unpick the underlying cause of a problem
- 10. 9 Bring order to a seemingly random or complex debate with a matrix that organises ideas based on how likely they are to be effective
- 11. 10 Better to be prepared for setbacks than be surprised by them
- 12. 11 Explore lots of issues in a short space of time
- 13. 12 Collect anonymous feedback from participants
- 14. 13 Identify clear action steps with more thorough questions
- 15. 14 Turn all of your bright ideas into structured plan for action
- 16. 15 Focus equally on giving and receiving to ease any conflict among participants
- 17. 16 A step by step approach combining any number of the process tools mentioned above
- 18. Download the Expert Guide for facilitators: www.activepresence.com/meeting-facilitation-skills