1) eBuddy is a mobile instant messaging provider with 19 million unique mobile users and 15 million unique web users monthly. It processes 17 billion messages per month.
2) eBuddy uses social media like Facebook, Twitter, YouTube and app stores to engage its large user base and has over 2 million Facebook fans and 120 million mobile app downloads.
3) A study by eBuddy found that mobile users tend to socialize and communicate more via mobile compared to non-users, and chat about topics like television, films and personal relationships.
4) eBuddy is looking to mobile advertising as a key revenue source, as it serves over 2.5 billion ads per month on mobile across over 200 countries.
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2011 May - MMA global, Singapore: Mobile Advertising & Opportunities
1. Rogier van den Heuvel
Chief Commercial Officer
rvandenheuvel@ebuddy.com
2. MMA Forum SingaporeMobile Marketing Association MMA Forum Singapore
Mobile advertising and the
opportunity to engage
consumers with Social Media
on mobile
3. MMA Forum Singapore
eBuddy is the
world’s largest
independent IM
provider
Mobile Marketing Association MMA Forum Singapore
4. March 2011
• All mobile devices and web
• On 40+ operator’s portal
• Mobile Platform support:
- J2ME
- iPhone
- Android
- WAP
19M Unique Mobile users per month
15M Unique Web users per month
17B Messages processed per month
> 120M Mobile APP Downloads
> 2M Facebook Fans
230M unique user accounts ever
MMA Forum Singapore
FACTS
Mobile Marketing Association MMA Forum Singapore
5. 19M unique users monthly
27 sessions per user per month
57 min. average session time
17 messages per session
9.1B messages processed per month
eBuddy is
used
intensively
on mobile
phones
Mobile Marketing Association MMA Forum Singapore
10. 85M downloads on GetJar;
second most popular app
ever
3.5M downloads in the
Android Market; most
popular aggregated IM app
in all 77 countries
10M downloads in the iTunes
store; most popular
aggregated IM application
10M downloads in the OVI
store; most downloaded
IM app
Mobile Marketing Association MMA Forum Singapore
11. The Importance of
brands on Facebook
- Brand Awareness
- Loyalty
- Event Activation
- Product
Promotion
- Entertainment
Mobile Marketing Association MMA Forum Singapore
13. Objective
Deeper understanding of the
audience
Sample profile:
Comparison between eBuddy users
& non-users
eBuddy profile study, by Metrixlab
Mobile Marketing Association MMA Forum Singapore
14. Mobile Marketing Association MMA Forum Singapore
Morning Afternoon Evening
50
57
85
Mobile usage
increases in
the evening
15. Talking about TV & Films Catching up Flirting
53%
59%
38%
91%
31%
71%
55%
What does youth chat about on
mobile?
Mobile Marketing Association MMA Forum Singapore
16. Mobile youth are very social
and are likely to spend most
time on Facebook
Hoursperweek
Facebook My Space YouTube
0
1
2
3
4
5
6
7
8
9
10
9
2
0.58
2.41
5.51
Mobile Marketing Association MMA Forum Singapore
17. What do we use Social
Media sites for?
Chatting Watch videos post updates rate postings
0%
20%
40%
60%
80%
100%
Mobile Marketing Association MMA Forum Singapore
18. Mobile eBuddy users have a
much greater number of
buddies than eBuddy web
1 in 4 mobile users have over
300 buddies
Mobile Marketing Association MMA Forum Singapore
301-450
(11%)
101-300
(22%) 101-200
(16%)
1-100
(37%)
450+
(14%)
19. Where is eBuddy being used?
Home School/University Other
0%
20%
40%
60%
80%
100% 91%
27%
37%
47%
4%
Mobile users
use eBuddy in
a wide range
of locations
Mobile users
use eBuddy
significantly
at home
Mobile Marketing Association MMA Forum Singapore
20. Mobile users are more likely to
socialize
Cinema show/gig Play sports
1.3
2.1
1.2
1.9
3.8
Timesperweek
Mobile Marketing Association MMA Forum Singapore
Daily involved in a
social or physical
activity
21. Sending an SMS
is more than
100x more
expensive
than a Ping
message
How to generate
long-term and
sustainable
revenues?
Mobile Marketing Association MMA Forum Singapore
22. 22Source: Chetan Sharma Consulting (June 2010)
eBuddy partners with premium advertising networks
Mobile
advertising
is taking
over a large
share of
eBuddys’
revenue
Mobile Marketing Association MMA Forum Singapore
26. 9/16/13
9/16/13
The ad revenues in the emerging markets
are higher than you might expect
Average mobile eCPM for eBuddy
Mobile Marketing Association MMA Forum Singapore
27. eBuddy serves
2,5b ads
on mobile per month
Ads are served in
200+
countries
worldwide
Mobile Advertising is happening…
Mobile Marketing Association MMA Forum Singapore
28. Mobile Marketing Association
“Changing consumer behaviour,
initially among younger
smartphone users but increasingly
among Dutch smartphone
subscribers, cause revenue
difficulties.”
“Customers are quick to exploit
free forms of communication, for
example updating their status on
Facebook or pinging with instant
messaging services like Blackberry
messaging and WhatsApp.”
“This shift will be seen across the
entire telecom sector: SMS
revenues of KPN fell dramatically in
the Netherlands. New integrated
bundles will be introduced in the
coming months.”
MMA Forum Singapore
Future trends
29. Changing industry trends
Mobile Marketing Association MMA Forum Singapore
• High smartphone and data penetration
- 42% of postpaid customers have smartphone
- 51% postpaid customers have a data product
• Smartphones and new ‘apps’ change customer
behavior
- New apps on smartphones driving SMS and voice to data
substitution
- Early adaptors show high smartphone penetration, strong data
usage growth and substantially less SMS usage
• Changing customer behavior negatively impacting
SMS and voice revenues
30. 30
2011: Smartphones messengers are hugely popular
Mobile Marketing Association MMA Forum SingaporeMobile Marketing Association MMA Forum Singapore
31. Mobile internet will soon be
larger than desktop internet
Source: Morgan Stanley
Get eBuddy now!
www.ebuddy.com
Get.ebuddy.com (J2ME)
Ovi Store (J2ME)
m.ebuddy.com (Lite)
App Store (iPhone)
Android Market (Android)
Mobile Marketing Association MMA Forum Singapore
Editor's Notes
Storyline: Introduction of eBuddy
Story line: - We’re present in all big appstores - GetJar is the main source of downloads, 81M downloads. OVI 10M, Appstore 9M - eBuddy is the most popular aggregated IM app in all 77 countries in the Android market - eBuddy is the highest ranked independent IM app in 42 out of 69 countries
Story line: On Getjar we have 81M downloads (March 2011), 2nd place after facebook iPhone Appstore: Number 37 in Social Networking
Story line:
Research eBuddy user profile, February 2011 ( England) Mobile used more frequent than web. eBuddy users use eBuddy more during the evening. eBuddy usage weekdays is almost the same as weekends.
Mobile eBuddy users are most social. Facebook (9hr vs. 7hrs non-eBuddy) and YouTube (almost 6hr vs. 3hr non-eBuddy users) are most frequently visited.
Storyline: So, how can we generate long-term and sustainable revenues from all these users? In this presentation we will share our view on the most important technologies which will bring revenues and our experiences.
Storyline: Mobile targeting possibilities: age, gender, handset, operator, time, location
Storyline: The next billion internet users will come from the emerging markets People in the emerging markets will skip the fixed internet and jump directly into mobile
Storyline: The emerging markets can be very lucerative as well. We see decent advertising rates in Asia. We see very good eCPM’s from Indonesia, which are as a high as most western counrties
Story line: All together: 2,3b impressions (september 2010) J2ME: 547,151,000 Lite: 1,414,973,000 iPhone: 267,103,000
Blok blamed changing consumer behaviour, initially among younger smartphone users but increasingly now among most Dutch smartphone subscribers, for KPN's revenue difficulties. Customers are quick to exploit free forms of communication, for example updating their status on Facebook or Twitter or pinging friends with instant messages on internet-connected phones including RIM's ( RIM.TO ) Blackberry messaging or the WhatsApp communicator popular on Apple's APPL.O iPhone. That shift, which Blok says will eventually be seen across the entire telecom sector, meant KPN now makes less money from mobile voice calls and text messages, or SMS, for which customers pay extra charges. Blok told reporters on Thursday that SMS revenues fell dramatically in the Netherlands in the first quarter, and that KPN plans to introduce new integrated bundles in the coming months to try to offset those revenue losses in the longer term.
We have seen nothing yet when it comes to messaging On smartphones the messaging experience can be improved a lot over sms Messsges to groups Multimedia messaging Perception is free (no charge per message) Penetration of smartphones is increasing quickly so more people have it The new communication wave has just started: very popular services like: BBM, whatsapp, pingchat, Viber Tango etc There was no name yet for this kind of messaging so we named it XMS, the successor of SMS Currently testing our product in NL on iphone and andoid. Adding BB next month and more platform soon after. We are going to leverage our position in IM to build a big XMS network much like Microsoft did with MSN ;-)
Storyline: Apart from mobile being huge, the mobile internet will be huge as well Mobile internet will be bigger than the normal web in about 2014