This document outlines a workshop on aligning marketing and business goals. It discusses the importance of discovery, including understanding who you are, your customers, your market, and your brand message. This allows you to cut through noise in the market and communicate effectively. The workshop encourages spending time on discovery, though it may be difficult, in order to build a strong foundation for decisions. Attendees are provided contact information to learn more.
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20160407 Workshop - align your goals - final
1. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
ALIGNING YOUR
MARKETING GOALS &
BUSINESS GOALS
welcome
v
8:30 am: Registration
9:00 - 9:45 am: Workshop
9:45 - 10:00 am: Q&A in Theater
10:00 - 11:00 am: One on One Q&A in the Lobby
WIFI: Waynesboro Theater Guest Pass: leftbrain101
3. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
WHO AM I?
• I Was a Client
• Digital Marketing since 2005
• Self Taught…Because I had too
• Love What I Do…(it’s my WHY)
• Enjoy Cooking, Reading, Learning,
Working Out & Being Outdoors
• Family & Friends Make Me Whole
5. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
DIGITAL MARKETING
• Websites. desktop and mobile devices
• Social Media. Facebook, YouTube, Instagram,
Pinterest, etc.
• SEO. Search Engine Optimization (free)
• SEM. Search Engine Marketing (paid)
• Blogging. creating relevant content
• E-Mail. weekly, monthly, quarterly campaigns
6. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
TRADITIONAL MARKETING
• Radio. commercials and event sponsorship
• Television. commercials and infomercials
• Billboards. outdoor advertising
• Print. brochures, mailers and flyers
• Publications. magazines and newspaper
• Trade Shows. industry specific events ($)
7. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
OTHER DEMANDS
• Employees. team members and stakeholders
• Customers. making sure they are taken care of
• Vendors. making sure you have the goods
• Competitors. keeping track of the competition
• Strategic Partnerships. building symbiotic
relationships
• Deadlines. something is always pressing
15. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
You can’t be EVERYTHING to
EVERYONE… so be uniquely you.
Ask yourself - What do you truly have to offer?
What makes you special? How and why are you
different? Why do your customers choose you?
BIGIDEA
16. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
KNOW YOU…
• what kind of company are you?
• what do you do best?
• what are your top 3-5 business goals?
• what are your core values?
• what customer types do you serve?
• what geographic locations do you serve?
17. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
KNOW YOU…
• are you…consultant, manufacturer, engineering
• are you best at…service, custom solutions, deadlines
• your goals are…retention, grow company “x”%, etc.
• your core values are…integrity, best service, passion
• contractors, retailers, engineers, architectural
• local, tri-state, national, international
20. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
You can’t be right for everyone…
so know who you are right for.
Ask yourself - Who are the most important
people to engage? What do they expect from
you or from the services / products you provide?
BIGIDEA
21. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
KNOW YOUR CUSTOMER…
• are they price or value conscience?
• what industry are they in?
• are they straight forward or social?
• what are their core values?
• who are their customers?
• what are their expectations?
22. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
KNOW YOUR CUSTOMER…
• If value is important then price is not…vice versa
• they are… in apparel, manufacturing, service provider
• understanding how they prefer to communicate
• their values…honesty, authority, spirituality
• their customers are…store owners, artists, engineers
• understanding expectations = understanding them
25. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
Every market has its own set of
expectations and preferences
in communication.
Ask yourself - How do your products and services
compare to what’s offered in the marketplace and
what are typical vehicles of delivery?
BIGIDEA
26. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
KNOW YOUR MARKET…
• is the market inundated with similar products?
• is the market inundated with similar services?
• is anyone playing in that market?
• how big is the market and who are the players?
• is geographic location important?
• what are typical modes of delivery?
27. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
KNOW YOUR MARKET…
• how is your product different from the rest?
• how is your service different from the rest?
• a wide open market…can be good and bad
• have a good understanding of size and differentiators
• your market is…50 mile radius, LA to NY, international
• your market prefers…trade shows, digital, print
30. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
A good solid brand will stand out
and become the expectation.
Ask yourself - How does your brand compare
to other brands within the market?
How recognizable is your brand?
Do you have brand loyalty?
BIGIDEA
31. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
KNOW YOUR BRAND…
• what is your brand?
• is your brand consistent?
• what is the value of your brand?
• is your brand unique?
• is your brand recognizable?
• does your brand follow industry expectations?
32. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
KNOW YOUR BRAND…
• brand is all encompassing
• making sure your brand is consistent is imperative
• high value brands are developed…low value changed
• does your brand stand out?
• a unique brand will gain traction
• each industry has brand expectations
35. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
A well thought out message, or
messages, will cut through the
noise and speak to your audience.
Ask yourself - How much value does your
message have to your audience? How does
your audience relate to your message?
BIGIDEA
36. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
KNOW YOUR MESSAGE…
• what is a “message”?
• is your message consistent?
• is your message easy to understand?
• does your message relate to the market?
• is your message personalized or general?
• how are you going to deliver your message?
37. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
KNOW YOUR MESSAGE…
• message is about communicating to the audience
• mixed messages is a big problem
• don’t make me think…make it easy to understand
• is your message part of an expectation of the market?
• personalized messages will get attention faster
• social media, email campaigns, blogging, people
41. #HIGHROCKWORKSHOPS
@HighRocKSTUDIOS
ABOUT DISCOVERY…
• the discovery process is totally enlightening
and freeing
• the discovery process will help you make
decisions faster and easier
• think of discovery like it’s the foundation on
which you build