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3D Virtual Worlds
   A waste of time
a wasted opportunity?

 Lee Hopkins
               IABC World Conference
                        7th June 2009
of what you think you know
     about virtual worlds is
                 wrong
Computer : 21st C wardrobe


VWs : 21st C “Narnia’s”
Manuel Castells
                 own terms
  social
                 and own            self-communication
  movements
                 projects           the product of our
                                    culture
rebellious
                   confront
individuals
                              technology is a social
                              construction
       use technology

   individual                 self-construction of
   autonomy                   the social actor
3D       Virtual Worlds


connect
keep in touch
around the world
1994-2008   Why do I need a ...
of all statistics in
presentations are made up
Approximate total revenues: multi-user online games & VWs

Second Life: US$14.3m/year

Habbo Hotel: US$60m/year

Final Fantasy XI: US$104m/year

Lineage2: US$195m/year

Lineage: US$281m/year

World of Warcraft: US$2.2b/year
In 2008
Global box office sales US$27b (MPA)
Six major film studios: all media revenue US$43b;
Video games industry US$48.3b;
Online games US$4.2b just in Asia-Pacific



In 2012:
Games Industry US$70 bln (PWC)
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
aloft
  Over the past few months, we have actively solicited input from you,
  the Second Life residents, on such design features as public spaces,
  guest rooms and exteriors – everything from color palette to space
  planning. After reviewing all of your comments, several changes to
  the overall design of aloft are a direct result from your feedback. Not
  only have these changes been applied to the virtual hotel, they will
  also be reflected in the “real-life” aloft hotels.

  http://www.virtualaloft.com/
“We developed Scion City to connect with the trendsetters. That's our target
demographic - people who do things first. Trendsetters are instrumental in promoting
brands.”

Adrian Si, Interactive Marketing Manager, Scion
scion
EVE Online
3d Virtual Worlds - presentation at IABC09 World Conference
World of Warcraft




           http://www.flickr.com/photos/therift/130671212/
http://wow.uiscreens.com/details.php?ssid=329
http://www.flickr.com/photos/joi/86792894/
The new golf?




                http://www.flickr.com/photos/ssanyal/563492429/
2.0           It is...

teams &
productivity
& oxygen
3D   Second Life
WHAT FOR                       WHO IS
   Recruitment                   KPMG, Accenture,
                                   Johnson+Johnson
   Training                      Cisco, Imperial College
                                   London, Uni of London,
                                   Kingston Uni
   Cost-saving                   IBM – $320k+
   Productivity improvement      IBM – 95 person/hours
   Health improvement            Uni of Houston
    programs
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
Accountants party in Second Life!




http://www.flickr.com/photos/isfullofcrap/
Accountants in Second Life


Why did accountants party in Second Life?
“We had a really fun time designing the venue and we've had great
feedback from our members, especially those based in regional
Australia and others in England and North America.

“I think something like this will be able to provide our members
with a high level of service irrespective of where they live in the
world.”

Alex Dalidakis, CPA Australia
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
3d Virtual Worlds - presentation at IABC09 World Conference
Coming soon to a
!?!   browser near you...
Coming soon to a
!?!   browser near you...
Coming soon to a
!?!   browser near you...
The Shame strategy



The




                           strategy
How innovative do you think you are?


              Vs
 How innovative are you – really?
3d Virtual Worlds - presentation at IABC09 World Conference
Description of weakness                                          S (1-5)      U (1-5)   G (1-5)   Action to be taken




S = Seriousness: effect on ability to communicate with stakeholders
U = Urgency: degree to which weakness affects ability to meet needs of Comms Plan                              Based on COSTanalysis, Lambert (1996)

G = Growth: tendency of problem to worsen if not addressed
Qualified to   Exploit?   Exploit?   Exploit?
Description of communication opportunities   Exploit? Y/N    Now        Future      No
Marketable   Possible
Description of communication strength   in-world?     USP?      Action to be taken
                                           Y/N         Y/N
What could go wrong?   Avoidance plan   Contingency plan
3D           conclusion

              • Innovate or die
Innovation
 is driving • Increase productivity
  change
              • Oxygen from outside
of what you think you know
     about virtual worlds is
                 wrong
of all statistics in
presentations are made up
3d Virtual Worlds - presentation at IABC09 World Conference

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3d Virtual Worlds - presentation at IABC09 World Conference

  • 1. 3D Virtual Worlds A waste of time a wasted opportunity? Lee Hopkins IABC World Conference 7th June 2009
  • 2. of what you think you know about virtual worlds is wrong
  • 3. Computer : 21st C wardrobe VWs : 21st C “Narnia’s”
  • 4. Manuel Castells own terms social and own self-communication movements projects the product of our culture rebellious confront individuals technology is a social construction use technology individual self-construction of autonomy the social actor
  • 5. 3D Virtual Worlds connect keep in touch around the world
  • 6. 1994-2008 Why do I need a ...
  • 7. of all statistics in presentations are made up
  • 8. Approximate total revenues: multi-user online games & VWs Second Life: US$14.3m/year Habbo Hotel: US$60m/year Final Fantasy XI: US$104m/year Lineage2: US$195m/year Lineage: US$281m/year World of Warcraft: US$2.2b/year
  • 9. In 2008 Global box office sales US$27b (MPA) Six major film studios: all media revenue US$43b; Video games industry US$48.3b; Online games US$4.2b just in Asia-Pacific In 2012: Games Industry US$70 bln (PWC)
  • 17. aloft Over the past few months, we have actively solicited input from you, the Second Life residents, on such design features as public spaces, guest rooms and exteriors – everything from color palette to space planning. After reviewing all of your comments, several changes to the overall design of aloft are a direct result from your feedback. Not only have these changes been applied to the virtual hotel, they will also be reflected in the “real-life” aloft hotels. http://www.virtualaloft.com/
  • 18. “We developed Scion City to connect with the trendsetters. That's our target demographic - people who do things first. Trendsetters are instrumental in promoting brands.” Adrian Si, Interactive Marketing Manager, Scion scion
  • 21. World of Warcraft http://www.flickr.com/photos/therift/130671212/
  • 24. The new golf? http://www.flickr.com/photos/ssanyal/563492429/
  • 25. 2.0 It is... teams & productivity & oxygen
  • 26. 3D Second Life
  • 27. WHAT FOR WHO IS  Recruitment  KPMG, Accenture, Johnson+Johnson  Training  Cisco, Imperial College London, Uni of London, Kingston Uni  Cost-saving  IBM – $320k+  Productivity improvement  IBM – 95 person/hours  Health improvement  Uni of Houston programs
  • 37. Accountants party in Second Life! http://www.flickr.com/photos/isfullofcrap/
  • 38. Accountants in Second Life Why did accountants party in Second Life? “We had a really fun time designing the venue and we've had great feedback from our members, especially those based in regional Australia and others in England and North America. “I think something like this will be able to provide our members with a high level of service irrespective of where they live in the world.” Alex Dalidakis, CPA Australia
  • 42. Coming soon to a !?! browser near you...
  • 43. Coming soon to a !?! browser near you...
  • 44. Coming soon to a !?! browser near you...
  • 46. How innovative do you think you are? Vs How innovative are you – really?
  • 48. Description of weakness S (1-5) U (1-5) G (1-5) Action to be taken S = Seriousness: effect on ability to communicate with stakeholders U = Urgency: degree to which weakness affects ability to meet needs of Comms Plan Based on COSTanalysis, Lambert (1996) G = Growth: tendency of problem to worsen if not addressed
  • 49. Qualified to Exploit? Exploit? Exploit? Description of communication opportunities Exploit? Y/N Now Future No
  • 50. Marketable Possible Description of communication strength in-world? USP? Action to be taken Y/N Y/N
  • 51. What could go wrong? Avoidance plan Contingency plan
  • 52. 3D conclusion • Innovate or die Innovation is driving • Increase productivity change • Oxygen from outside
  • 53. of what you think you know about virtual worlds is wrong
  • 54. of all statistics in presentations are made up