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Human Resource
Management
Strategic Role –
Approach
Management Process
 Planning
 Goals and standards
 Rules and procedures
 Plans and forecasting.
 Organizing
 Tasks
 Departments
 Delegating
 Authority and communication
 Coordinating
Management Process
 Staffing
 Hiring
 Recruiting
 Selecting
 Performance standards
 Compensation
 Evaluating performance
 Counseling
 Training and developing
Management Process
 Leading
 Getting the job done
 Morale
 Motivation
 Controlling
 Setting standards
 Comparing actual performance to standards
 Corrective action
HRM Function
Human Resource Management is the process of:
 acquiring,
 training,
 appraising, and
 compensating employees
and attending to their
 labor relations,
 health and safety, and
 fairness concerns.
HRM People Functions
Include:
 Job analyses
 Labor needs
 Recruit
 Select candidates
 Orient and train
 Wages and salaries
 Incentives and
benefits
 Performance
 Communicate
 Train and develop
 Employee
commitment
 Equal opportunity
 Health and safety
 Grievances/labor
relations
HRM is Important to all
Managers.
Don’t Let These Happen to You!
 The wrong person
 High turnover
 Poor results
 Useless interviews
 Court actions
 Safety citations
 Salaries appear unfair
 Poor training
 Unfair labor practices
Line & Staff Aspects of HRM
 Authority distinguishes line from staff as in
 Making decisions
 Directing work
 Giving orders
 Line Managers
 Accomplishing goals
 Staff Managers
 Assisting and advising line managers
Line Manager’s HRM Jobs
 The right person
 Orientation
 Training
 Performance
 Creativity
 Working relationships
 Policies and
procedures
 Labor costs
 Development
 Morale
 Protecting
HR Department
Organizational
Chart
 Strategy is:
 the company’s long-term plan for how it will
balance its internal strengths and weaknesses
with its external opportunities and threats to
maintain a competitive advantage.
 establishing the overall direction and
objectives of key areas of human resource
management in order to ensure that they not
only are consistent but also support the
achievement of business goals
Strategy, Policy & Administration
Strategy, Policy & Administration
 Policy: the development and
implementation of detailed procedures,
and systems which reflect the strategic
framework.
 Administration: day to day
administration of operational activities
such as records, payrolls, and benefits
programmes
Levels of strategies
Corporate
Strategy
Business
Strategy
Business
Strategy
Business
Strategy
Business
Strategy
Functional
Strategies
Strategic Planning Process
 SWOT analysis - Strengths, Weaknesses,
Opportunities, and Threats
 Best strategic plans balance a company’s
Strengths and Weaknesses with the Opportunities
and Threats the firm faces
 Basic strategic plans address trends
 Globalization
 Technological advances
 The nature of work
 The workforce
HR’s evolving role
Protector
and
Screener
Strategic Partner
Change Agent
Strategic HRM
 Strategic human resource management:
linking HRM with strategic goals and
objectives to improve business
performance and develop organizational
cultures, design, people and systems that
fosters innovation and flexibility.
Strategic approach to HRM
Remuneration
strategy
Valuing the
contribution of
individual roles
Shape &
Structure
of org. &
ind. role
Selection
development and
training
Managing
Individual
performance
HR
STRATEGY
Clarify the business
strategy
Realign the HR
functions and key
people practices
Create needed competencies
and behaviors
Realization of business
strategies and results
Evaluate and refine
Corporate Strategy
HR Mission
Organisation
Analysis
HR Analysis Environmental
analysis
Culture Organisation People Systems
HR Planning
Generation of Strategic choices/options
Objectives
HR action plan
Implementation
Review & evaluate
HR STRATEGY
PWC Approach
The process by which things
get done in the organisation
The
beliefs,
values,
norms
and
style of
organisation
The structure, jobs, roles and
reporting lines of the organisation
The skill
levels, staff
potential
and
mgmt
capability
of the
organisation
Systems
Organisation
Culture People
HR policies
& objectives
HR Strategy
planning
How HR helps strategy
execution
 Functional strategies should support competitive
strategies
 Value chain analysis
 Outsourcing
 Strategy Formulation
How HR helps form strategy
 Formation of a company’s strategy =
identifying, analyzing and balancing
external opportunities and threats with
internal strengths and weaknesses
 Environmental scanning
HR and technology
 Basic HR systems demand paperwork
 70% of HR’s employees time = paperwork
 Off the shelf forms from Office Depot/Officemax
 Online forms
 Human Resource Information Systems
(HRIS)
 HR on the Internet
HR means performance
 Can HR have a measurable impact on a
company’s bottom line?
 Better HRM translates into improved employee
attitudes and motivation (e.g., working at
home)
 Well run HR programs drive employee
commitment

More Related Content

6650812.ppt

  • 2. Management Process  Planning  Goals and standards  Rules and procedures  Plans and forecasting.  Organizing  Tasks  Departments  Delegating  Authority and communication  Coordinating
  • 3. Management Process  Staffing  Hiring  Recruiting  Selecting  Performance standards  Compensation  Evaluating performance  Counseling  Training and developing
  • 4. Management Process  Leading  Getting the job done  Morale  Motivation  Controlling  Setting standards  Comparing actual performance to standards  Corrective action
  • 5. HRM Function Human Resource Management is the process of:  acquiring,  training,  appraising, and  compensating employees and attending to their  labor relations,  health and safety, and  fairness concerns.
  • 6. HRM People Functions Include:  Job analyses  Labor needs  Recruit  Select candidates  Orient and train  Wages and salaries  Incentives and benefits  Performance  Communicate  Train and develop  Employee commitment  Equal opportunity  Health and safety  Grievances/labor relations
  • 7. HRM is Important to all Managers. Don’t Let These Happen to You!  The wrong person  High turnover  Poor results  Useless interviews  Court actions  Safety citations  Salaries appear unfair  Poor training  Unfair labor practices
  • 8. Line & Staff Aspects of HRM  Authority distinguishes line from staff as in  Making decisions  Directing work  Giving orders  Line Managers  Accomplishing goals  Staff Managers  Assisting and advising line managers
  • 9. Line Manager’s HRM Jobs  The right person  Orientation  Training  Performance  Creativity  Working relationships  Policies and procedures  Labor costs  Development  Morale  Protecting
  • 11.  Strategy is:  the company’s long-term plan for how it will balance its internal strengths and weaknesses with its external opportunities and threats to maintain a competitive advantage.  establishing the overall direction and objectives of key areas of human resource management in order to ensure that they not only are consistent but also support the achievement of business goals Strategy, Policy & Administration
  • 12. Strategy, Policy & Administration  Policy: the development and implementation of detailed procedures, and systems which reflect the strategic framework.  Administration: day to day administration of operational activities such as records, payrolls, and benefits programmes
  • 14. Strategic Planning Process  SWOT analysis - Strengths, Weaknesses, Opportunities, and Threats  Best strategic plans balance a company’s Strengths and Weaknesses with the Opportunities and Threats the firm faces  Basic strategic plans address trends  Globalization  Technological advances  The nature of work  The workforce
  • 16. Strategic HRM  Strategic human resource management: linking HRM with strategic goals and objectives to improve business performance and develop organizational cultures, design, people and systems that fosters innovation and flexibility.
  • 17. Strategic approach to HRM Remuneration strategy Valuing the contribution of individual roles Shape & Structure of org. & ind. role Selection development and training Managing Individual performance
  • 18. HR STRATEGY Clarify the business strategy Realign the HR functions and key people practices Create needed competencies and behaviors Realization of business strategies and results Evaluate and refine
  • 19. Corporate Strategy HR Mission Organisation Analysis HR Analysis Environmental analysis Culture Organisation People Systems HR Planning Generation of Strategic choices/options Objectives HR action plan Implementation Review & evaluate HR STRATEGY PWC Approach
  • 20. The process by which things get done in the organisation The beliefs, values, norms and style of organisation The structure, jobs, roles and reporting lines of the organisation The skill levels, staff potential and mgmt capability of the organisation Systems Organisation Culture People HR policies & objectives HR Strategy planning
  • 21. How HR helps strategy execution  Functional strategies should support competitive strategies  Value chain analysis  Outsourcing  Strategy Formulation
  • 22. How HR helps form strategy  Formation of a company’s strategy = identifying, analyzing and balancing external opportunities and threats with internal strengths and weaknesses  Environmental scanning
  • 23. HR and technology  Basic HR systems demand paperwork  70% of HR’s employees time = paperwork  Off the shelf forms from Office Depot/Officemax  Online forms  Human Resource Information Systems (HRIS)  HR on the Internet
  • 24. HR means performance  Can HR have a measurable impact on a company’s bottom line?  Better HRM translates into improved employee attitudes and motivation (e.g., working at home)  Well run HR programs drive employee commitment