Getting more customers is the first thing that comes to mind when someone says making more money for a business. So, to increase your customer retention rates, I've compiled a list of top 7 efficient techniques for retaining customers.
12. Become the customers’ trusted
advisor in your particular field, so
that you can gain their trust, build
customer loyalty and reduce customer
churn.
15. Give your customers unexpected
small rewards.
These kinds of gestures won’t cost you
much, but they can repay you many
times over in customer retention and
word-of-mouth referrals.
18. Customers love a personal touch, so
they’d be reluctant to leave a
company that looks after them
personally.
This is just another way of making
them feel special and cared for.
25. If a customer is using your product or
service, you must leave no window of
opportunity open for someone else to
be his head.
You must keep reminding him that
your service is always there for him,
28. The most important aspect of customer
retention is to let the customer know
that you are not stagnating.
Show them that you are still looking to
go on from good to better and from better
to best.
29. "Gift yourself a solution for all
your work troubles. Switch to
ProofHub."