3. Table of Contents
Part One
Identifying and Hiring Top-Performing Employees
Section I – The First Interview .................................................................... 1
Interview Outline ............................................................................................. 5
Employment Interviewing Do’s and Don’ts ......................................................... 6
Interview Evaluation Form ................................................................................ 12
Checklist for Review of Interview ...................................................................... 13
Section II – Pre-Employment Assessments ................................................ 14
Section III – The Second Interview ............................................................ 20
Summary Evaluation Scale ................................................................................ 22
Section IV – Background Checks ................................................................. 23
Checklist for Review of Background Investigation ............................................... 26
Section V – Making a Conditional Job Offer ................................................ 27
Offer Letter ..................................................................................................... 28
Conditional Job Offer Medical Form ................................................................... 29
Education Verification Form .............................................................................. 31
Employee Processing Form ............................................................................... 32
Section VI – The Medical Examination ........................................................ 33
Part Two
Motivating and Retaining Top-Performing Employees
Section I – Employee Orientation ................................................................ 35
Employee Orientation Checklist ......................................................................... 38
Section II – Performance Evaluation .......................................................... 39
Performance Evaluation Worksheet ................................................................... 42
Section III – Using Occupational Assessments .......................................... 47
Section IV – Terminating an Employee ....................................................... 54
Discipline/Termination Checklist ........................................................................ 56
Warning Notice ................................................................................................ 59
4. Part One
Identifying and Hiring
Top-Performing Employees