This is a step by step guide to all startups on how to develop a strong and healthy brand. It defines what a brand actually means and gives you a better understanding on how you can build one for your startup, sustain it and ultimately grow it in a lean way. This is an essential for every one with a new idea, ready to make it into a viable business.
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A Startup's Guide To Building a Brand - Kwabena Oppon-Kusi.pdf
3. What do you think a brand is?
Let’s imagine this as the dating scene. You’ve swiped right on Tinder
and you’re ready to go on your first blind date
4. The Meet-Up
How will you physically
describe him?
Why do we need the
physical descriptors?
Flesh and blood, almost bald, possibly
SS African descent, wearing a white coat
and a doctor’s stethoscope
● To Identify
● To differentiate
What is his personality?
Why do we need to know his
personality?
Calm, soft spoken, always ready
to help, stands for truth and
justice
● To connect with him
beyond the physical
looks personality
Meet Dr. Stock
Brand Building Blocks
After the first date these are your possible observations
STEP 1
5. Falling in Love
The highest form of
connection with
something or someone
is called LOVE
Because of that all he cares
about is your opinion of him.
He’ll do everything for you to
say, ‘he is the one I love’.
Therefore he is whoever you say
he is.
Eg. If all the other doctors say he is
haughty and proud but you say he is
calm and warm…that’s who he is
Now imagine, if he is able to
get everyone to think of him
as an amazing doctor. What
will that take?
CONSISTENCY
So everything that he will do,
the way he will walk, talk,
serve, behave, people he’ll
associate with, is all so that
you will identify, differentiate
and connect with him. In
other words, love him
Marty Neumeier said that in an
attempt to create a brand, you’re in
fact creating multiple brands
STEP 2
1
2
3
4
5
6. Happily Ever After
Facts about reputations:
1. They’re built over time
2. The reside in the mind of the observer or
consumer
Consistency in looks and
personality over time
More similar opinions about
him
Stronger his
reputation
Therefore, your brand is ultimately what the your consumer thinks of you.
= =
In other words, the stronger his
brand. This is why Marty describes a
brand as a reputation.
STEP 3
7. Summary
A brand is a sum total of
physical , emotional,
psychological and social
attributes of a product or
service, transmitted into the
mind of an end user as a
singular perception.
What? Why?
To Identify
To Differentiate
To Connect
8. HOW DO YOU BUILD A BRAND?
3Cs
Create Converse
Consider
9. CONSIDER
Consider the product/service you want to deliver
Consider who want to consume these products or use these services
Consider the values you want to exude and choose an archetype
1
2
3
Determine what sets your product or service apart from the competition (USPs)
Find out everything about your target consumer, their preferences and habits
Determine the values you want to uphold as a brand or what your brand’s personality
would be
10. Brand Archetypes
A brand archetype is a representation of your
brand as a persona based on 12 key human
desires and values.
An archetype is more than just a persona or
character – it's tied to a larger theme, concept, or
emotion that transcends time and culture. E.g
everyone, can identify with the concept of a hero.
It's easy to confuse a brand archetype with a
brand identity.
In simpler terms, your identity says "Here I am."
Your archetype says, "Here's my story."
Learn More
11. CREATE
Develop your name and slogan
Design your logo
Develop Key Messages
4
5
6
Shortlist name and slogan options of your choice, check against competition for
similarities and with focus groups for viability, and select the best
Engage a logo designer to design logo options, check against competition for
similarities and with focus groups for viability, and select the best
Engage a logo designer to design logo options, check against competition for
similarities and with focus groups for viability, and select the best
12. CONVERSE
Set up touchpoints
7 Touchpoints are the different ways that a consumer will encounter your brand. It is
anywhere there is engagement or communication between a company and its
customers. These touchpoints include your:
● Physical shop
● Product
● Social media pages
● Business Cards
● Website
● Brochures
● Letterheads
● Commercial Video
● Events or Activations
● Print, OOH, PR Publications
● Uniforms etc.
13. CONVERSE
Engage with the consumer
8 Consumer engagement is the way a company creates a relationship with its
customer base to foster brand loyalty and awareness.
Awareness Engagement Retention Loyalty
The Never Ending Relationship Journey