1. This document discusses how giving control to others can help create leaders. It advocates taking small steps when shifting control and always remaining visible. It also promotes supporting control with clarity and competence.
2. The "Ladder of Leadership" is presented, which moves from telling others what to do up to discussing what one has been doing. Taking ownership and accountability is emphasized.
3. Stories from the USS Santa Fe and USS Olympia are referenced as examples of giving control and creating empowered crews. The negative impacts of stress, fatigue, and time pressure when not in control are also noted.
9. Leadership can be defined .. as directing the
thoughts, plans, and actions of others .. so as to
obtain and command their obedience, their
confidence, their respect, and their loyal
cooperation.
11. “Trust in the US at
lowest point in decades.”
“Employee Engagement
reaches all-time low.”
24. Ladder of Leadership
6. I’ve done…
5. I intend to…
4. I would LIKE to…
3. I recommend…
2. I think…
1. Tell me what to do
25. Ladder of Leadership
7. I’ve been doing…
6. I’ve done…
5. I intend to…
4. I would LIKE to…
3. I recommend…
2. I think…
1. Tell me what to do
26. Situation: There is a significant UX issue with the project. The team can
go in one of two directions that will fundamentally change the user
experience.
Project Manager: 56 year old executive who has worked for this bank for
28 years. Likes to be “in control.” Says the right words, like “it’s your
product – you make the call.”
Product Owner: 31 year old computer engineer and Agile adherent.
You’ve been second guessed about decisions before.
The product owner goes to the project manager and says…
29. Ladder of Leadership
7. I’ve been doing…
6. I’ve done…
5. I intend to…
4. I would LIKE to…
3. I recommend…
2. I think…
1. Tell me what to do
Stress
Fatigue
Time Pressure
Fear