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Alison G. Sylvester - Resume

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Alison G. Sylvester

Alison Sylvester is a sales representative with over 10 years of experience in both product and service based companies. She has a proven track record of cultivating new business, increasing revenue, and maintaining strong customer relationships. Her experience includes roles as an outside sales representative for Myles F Kelly, office and administrative manager for Rafferty's Salon & Spa, and brand specialist and area sales representative for ITW Paslode. She holds a Bachelor's degree in Business Administration.

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Alison G. Sylvester 74 Fredon Marksboro Road Newton, NJ 07860 Mobile: 908-797-7511 Email: AlisonGSylvester@gmail.com LinkedIn: www.linkedin.com/in/AlisonGSylvester OVERVIEW An accomplished sales representative with over 10 years of experience in both product and service based companies. A proven leader with managerial expertise and success in cultivating new business and increased revenue. An exemplary communicator specializing in interpersonal relations and customer affairs. Highly organized and detail oriented with an aptitude for writing and composition. A seasoned marketing professional with a solid understanding of all administrative duties necessary in maintaining a profitable business. PROFESSIONAL EXPERIENCE MYLES F KELLY - Harrison, NJ 2013 – Present Outside Sales Representative  Construct and maintain customer relationships in an effort to establish a solid and consistent stream of business - service and preserve existing accounts while targeting and educating new customers to ensure reliable earnings  Schedule both in-person and over-the-phone sales meetings with new and existing customers to push the benefits of Myles Kelly materials  Develop and schedule sales presentations at sales outlets and other networking events  Streamline sales efforts by studying existing and potential sales volume on a quarterly basis  Remain informed on updated pricing and product literature to best serve customer’s needs  Support upper management with daily updates on activity and reports outlining results – responsible for daily check-ins, weekly work plans, monthly and annual territory analyses  Responsible for daily reports outlining incoming sales – construct cash balancing spreadsheets before the start of each business day  Contribute to annual sales – sales for Myles Kelly in 2015 exceeded $1 Billion with approximately 150 distribution centers in 38 states RAFFERTY’S SALON & SPA - Califon, NJ 2012 – 2013 Office & Administrative Manager  First point of contact for all new and existing customers at busy, upscale salon  Managed all bookings and oversaw scheduling for 8 employees  Responsible for accounting upkeep and daily revenue tracking - outlined and noted profit from product sales and salon services through revenue-tracking spreadsheet on a daily basis  Developed and maintained social media and marketing outlets in an effort to recruit larger customer base  Responsible for training employees who joined as additional administrative support  Answered calls on behalf of staff and confirmed appointments on a day-to-day basis  Responsible for managing inventory, coordinating all vender services and placing orders from outside providers when necessary  Managed all administrative and operational tasks associated with running a small business ITW PASLODE - Greater New York City Area 2006 – 2012 Brand Specialist Sales Representative (Pro Remodeling)  Managed a team of Area Sales Representatives within a designated territory, serving as their direct report  Contributed to the reorganization of the business which allowed my role to shift from a channel-focused retail sales role to a conversation-focused sales position  Planned and produced countless product demonstration and tool application events at retails stores and customer job sites
 Maintained constant outreach and support to loyal customers over the nine years spent with ITW  Cultivated and grew market share with professional remodeling contractors  Conducted face-to-face interaction with customers in retail stores and construction sites throughout NJ, PA and NY  Worked in tandem with support team to brainstorm new business outreach – developed plans to implement our best ideas  Tracked and noted sales within a companywide database – submitted a yearly earnings report at the end of each year  Successfully achieved all required conversion criteria on a consistent basis  Recruited by loyal and consistent client, Home Depot, to train their Signature Retail Service Representatives – with my guidance, these reps introduced a new ITW Paslode product line in retail stores across NJ, PA and NY ITW PASLODE - Greater New York City Area 2003 – 2006 Area Sales Representative  Responsible for product sales within a designated, specific sales territory  Set-up product demonstrations and tool applications at retails stores and customer job sites  Helped to establish innovative strategies for boosting customer base  Scheduled face-to-face meetings with customers in retail stores and initiated impromptu meetings at construction sites throughout NJ, PA and NY – demonstrated product and educated potential buyers  Responsible for submitting sales and revenue in companywide database – submitted a yearly sales earnings report at the end of each year  Continually maintained outreach to loyal customers, offering immediate support during both office and personal hours EDUCATION Taylor Business Institute Bachelor of Business Administration (B.B.A) Warren Hills Regional High School High School Diploma CONTINUING EDUCATION Workshops Product Line Simplification (PLS) Understand Simplify Automate (USA) Trade Focus I & Trade Focus II Small Market University I & Small Market University II Seminars 80/20 Principal S.P.I.N. Selling AWARDS & HONORS ITW Leadership Award May 2010 ITW Leadership Award May 2008 RELATED SKILLS Proficient in MS Outlook, MS Word, MS Excel, MS PowerPoint, MapPoint, Cognos, ACT by Sage, Concourse Travel, Mac and PC

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Alison G. Sylvester - Resume

  • 1. Alison G. Sylvester 74 Fredon Marksboro Road Newton, NJ 07860 Mobile: 908-797-7511 Email: AlisonGSylvester@gmail.com LinkedIn: www.linkedin.com/in/AlisonGSylvester OVERVIEW An accomplished sales representative with over 10 years of experience in both product and service based companies. A proven leader with managerial expertise and success in cultivating new business and increased revenue. An exemplary communicator specializing in interpersonal relations and customer affairs. Highly organized and detail oriented with an aptitude for writing and composition. A seasoned marketing professional with a solid understanding of all administrative duties necessary in maintaining a profitable business. PROFESSIONAL EXPERIENCE MYLES F KELLY - Harrison, NJ 2013 – Present Outside Sales Representative  Construct and maintain customer relationships in an effort to establish a solid and consistent stream of business - service and preserve existing accounts while targeting and educating new customers to ensure reliable earnings  Schedule both in-person and over-the-phone sales meetings with new and existing customers to push the benefits of Myles Kelly materials  Develop and schedule sales presentations at sales outlets and other networking events  Streamline sales efforts by studying existing and potential sales volume on a quarterly basis  Remain informed on updated pricing and product literature to best serve customer’s needs  Support upper management with daily updates on activity and reports outlining results – responsible for daily check-ins, weekly work plans, monthly and annual territory analyses  Responsible for daily reports outlining incoming sales – construct cash balancing spreadsheets before the start of each business day  Contribute to annual sales – sales for Myles Kelly in 2015 exceeded $1 Billion with approximately 150 distribution centers in 38 states RAFFERTY’S SALON & SPA - Califon, NJ 2012 – 2013 Office & Administrative Manager  First point of contact for all new and existing customers at busy, upscale salon  Managed all bookings and oversaw scheduling for 8 employees  Responsible for accounting upkeep and daily revenue tracking - outlined and noted profit from product sales and salon services through revenue-tracking spreadsheet on a daily basis  Developed and maintained social media and marketing outlets in an effort to recruit larger customer base  Responsible for training employees who joined as additional administrative support  Answered calls on behalf of staff and confirmed appointments on a day-to-day basis  Responsible for managing inventory, coordinating all vender services and placing orders from outside providers when necessary  Managed all administrative and operational tasks associated with running a small business ITW PASLODE - Greater New York City Area 2006 – 2012 Brand Specialist Sales Representative (Pro Remodeling)  Managed a team of Area Sales Representatives within a designated territory, serving as their direct report  Contributed to the reorganization of the business which allowed my role to shift from a channel-focused retail sales role to a conversation-focused sales position  Planned and produced countless product demonstration and tool application events at retails stores and customer job sites
  • 2.  Maintained constant outreach and support to loyal customers over the nine years spent with ITW  Cultivated and grew market share with professional remodeling contractors  Conducted face-to-face interaction with customers in retail stores and construction sites throughout NJ, PA and NY  Worked in tandem with support team to brainstorm new business outreach – developed plans to implement our best ideas  Tracked and noted sales within a companywide database – submitted a yearly earnings report at the end of each year  Successfully achieved all required conversion criteria on a consistent basis  Recruited by loyal and consistent client, Home Depot, to train their Signature Retail Service Representatives – with my guidance, these reps introduced a new ITW Paslode product line in retail stores across NJ, PA and NY ITW PASLODE - Greater New York City Area 2003 – 2006 Area Sales Representative  Responsible for product sales within a designated, specific sales territory  Set-up product demonstrations and tool applications at retails stores and customer job sites  Helped to establish innovative strategies for boosting customer base  Scheduled face-to-face meetings with customers in retail stores and initiated impromptu meetings at construction sites throughout NJ, PA and NY – demonstrated product and educated potential buyers  Responsible for submitting sales and revenue in companywide database – submitted a yearly sales earnings report at the end of each year  Continually maintained outreach to loyal customers, offering immediate support during both office and personal hours EDUCATION Taylor Business Institute Bachelor of Business Administration (B.B.A) Warren Hills Regional High School High School Diploma CONTINUING EDUCATION Workshops Product Line Simplification (PLS) Understand Simplify Automate (USA) Trade Focus I & Trade Focus II Small Market University I & Small Market University II Seminars 80/20 Principal S.P.I.N. Selling AWARDS & HONORS ITW Leadership Award May 2010 ITW Leadership Award May 2008 RELATED SKILLS Proficient in MS Outlook, MS Word, MS Excel, MS PowerPoint, MapPoint, Cognos, ACT by Sage, Concourse Travel, Mac and PC