Ant Boobier discusses creating a product playbook at Bank of New Zealand to standardize their agile practices and development processes. They tried dual track development with two teams working separately but it led to clashes. They shifted to having one empirical track with the whole team having ownership. They created a playbook test to make it self-explanatory, endorsed by key areas, and enjoyable to read. It brings together best practices in an easy to understand framework that the team adopted and adapted. The playbook treats products like pets to question thinking and say no to features tangential to the main product.
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All track development - (or how we dropped the collective ego and created a product playbook!) by Ant Boobier at #AgileIndia2019
1. Ant Boobier
Practices Lead, Bank of New Zealand (BNZ)
Nomad8
ant@nomad8.com
@antboobier
All track development
(or how we dropped the collective ego
and created a product playbook!)
8. 1. Whole team has ownership
2. Focus on creating an outcome
3. Do the smallest amount of work possible to start
measuring change
What Product Management means to us…
22. The Playbook test
Be understood by anyone who picks it
up, so it needs to be..
• no more than 30 pages
• self explanatory
• endorsed by key skill-set areas
• be enjoyable to read
23. 1. If it does not
fit in your head,
don’t use it !
33. • Guided by a specialist
• Involve wider product team
• Tracked on team board
• Time boxed
35. UX Researcher
Team Designer
Data Analytics team
Developer
Product Owner
Team Designer
Content
Developer
Dev team
Content and Comms
Team Designer
Risk
Tribe PM
Who do
you
probably
need to
get
involved?
36. UX Researcher
Team Designer
Data Analytics team
Developer
Product Owner
Team Designer
Content
Developer
Dev team
Content and Comms
Team Designer
Risk
Tribe PM
Who do
you
probably
need to
get
involved?
38. “Your work is
going to fill a
large part of your
life, and the only
way to be truly
satisfied is to do
what you believe
is great work.
And the only way
to do great work
is to love what
you do”
40. “Building a great
product isn’t
about creating
tons of tactically
useful features
which are
tangentially
related”
Des Traynor
(Intercom on Product Management)
46. Who is your
customer ?What
assumptions
do you
have?
How will you
know you are
being successful?
What does yournext experimentlook like?
Who will lead the
experiment?
Who do you need
to involve?
49. “[it] brings together all the
best parts of our practices in
an easy to understand way,
providing a framework that
our team have adopted and
then adapted”
Penny Goodwin,
Xerofox clan PO