Allison Mills - Resume March 9, 2022
- 1. Allison Marie Mills Henderson, NV | +1 616-256-2907 www.linkedin.com/in/allison-mills │ Allie.Marie.Mills@gmail.com Passionate about technology, commerce, international trade, processes, tools and people with 12 years of post-collegiate experience. Familiar with international business and technology research, development, and implementation: Enterprise applications, consumer products, computational and statistical algorithms/analysis, big data, environmental sciences, organizational psychology, training, engineering and solution development, program management, international travel & prospecting, communications, relationship building and management/supervision/leadership practices. Process, tradition, loyalty, collaboration, liberty, knowledge and integrity are important to me. I thrive in an environment where learn by doing is encouraged. ▪ Program /Product Management ▪ Executive Communications ▪ Supply Chain Management ▪ Global Cross-Functional Teams ▪ Multi-Tiered Leadership ▪ Strategic Planning & Initiatives ▪ Problem Solving & Success Planning ▪ Business & Technical Support ▪ Delegation & Influencing ▪ Relationship Building ▪ Sales & Business Development ▪ Continuous Improvement PROFESSIONAL EXPERIENCE Ahern Rentals (Ahern Family of Companies), Las Vegas, NV August 2020 – October 2021 M3 Application Administrator ▪ Responsible for Infor M3 strategic planning, product roadmap, vendor management (consulting and Infor) & support. ▪ Assessed business processes & technologies to make recommendations to C-level executives & business users. ▪ Stabilized global cloud ERP rollout, initiated company setups & integrations & oversaw successful BI implementation. ▪ Gathered requirements for enhancements, reviewed and implemented bi-annual disruptive releases. ▪ Mentored and facilitated level 1 and helpdesk staff with ERP related support tasks. Responsible for 24-hour support. ▪ Conducted monthly finance and general M3 user group meetings and open issues calls with divisional teams. ▪ Initiated and reviewed vendor statements of work and negotiated changes as necessary to accommodate technical and business requirements. Outlined and discussed risks with C-level management while presenting solutions. ▪ Participated in weekly Executive Steering Committee and Project Management Office meetings. Solution Research – International Tax, PLM Integration, E-Commerce Solutions, Process Weaver Integration, Document Management, Reporting and BI, Planning, Projects, Training, Shipping, Supply Chain Sheldon Cleaners, Grand Rapids, MI December 2019 – February 2020 Customer Service Representative ▪ Led store closing functions which included closing the cash drawer, creating bank deposit slip, preparing inventory for next day, cleaning store per requirements and locking store for night. ▪ Ensured customer success with timeliness, quality service, trust and reliability. ▪ Received and sorted incoming laundry from customers, prepared shipments to laundry facility, and received and put away laundry from plant. ▪ Performed order & transaction processing which included special scenarios such as government employees & marketing campaigns. QAD, Grand Rapids, MI April 2018 – January 2019 Engagement Manager – Global Strategic Accounts - Automotive, Industrial & High-Tech Industries ▪ Developed the strategies needed to ensure the continued success of six global accounts and their services deliveries. ▪ Networked within product community and provided strategic recommendations to customers, SME’s & leadership. ▪ Participated in annual sales strategic planning session. Led round table group and took notes for strategic account. ▪ Monitored Jira system on behalf of customers to locate and escalate any high priority support tickets. ▪ Created advanced technology project plan for advanced planning with OEM EDI and machine learning. ▪ Assisted in creating cloud playbook project plan by leading communications between cross departmental teams.
- 2. Allison Marie Mills ▪ Participated in lessons learned for QAD Dynasys and worked with internal teams during M&A integration efforts. ▪ Oversaw and assisted with new advanced Warehousing product offering and services for global customers. Documented performance and reviewed early implementations to communicate lessons learned to executive staff. ▪ Created financial propositions for cloud offerings by leading a team of business and technical subject matter experts. ▪ Conducted scoping & reviewed statements of work. Consolidated estimates to present to customers on location. ▪ Participated in estimation process improvement and discussed software pricing strategies with sales team. CyberGear (a GE Digital Reseller), Grand Rapids, MI August 2017 – April 2018 Sales and Consulting – Manufacturing Execution Systems ▪ Participated in the development of solutions focused on streamlining and optimizing manufacturing and supply chains by reviewing SEC filings, product offerings and technologies. ▪ Discussed product variation to support long term and near-term revenue streams with managing partner. ▪ Met with OEM, third party vendors, neighboring businesses as opportunity arose. ▪ Reviewed integration between GE Manufacturing Execution System & BHGE CT scanner for new industry application. ▪ Attended OAGSIS quality call and discussed whitepaper creation with the creator. GHSP, Grand Haven, MI February 2016 – August 2017 Program Manager – Mechatronic E-Shifters, Fiat Chrysler Automobiles ▪ Assembled & presented feasibility studies and program overviews which were instrumental for program acquisition. ▪ Gathered and controlled the establishment of capital, project expense, tool, and HR planning and implementation strategies for new product development operations. ▪ Prepared and presented phase gate milestone reviews for project stakeholders and executives. ▪ Presented on behalf of GHSP at OEM during executive reviews during company and platform transformation efforts. ▪ Ensured program milestone success from program initiation to launch following prior model year campaign. ▪ Directed day to day activity of subject matter experts to deliver program objectives and maintenance improvements. ▪ Created and maintained a list of open items and coordinated items with customer and delivery team for closure. ▪ Fulfilled all customer expectations during changing business environments for on time OEM production schedules. ▪ Recognized by management as the “Program Management Subject Matter Expert” for an ERP Sourcing Initiative. ▪ Organized and maintained 75+ part numbers and coordinated revision changes while introducing new improvements which slashed revision time requirements from 10 to three weeks. Baker Hughes (a GE Company), Rocky Mountain Region July 2014 – January 2016 Field Specialist II, III, IV – Logging While Drilling ▪ Minimized any interruptions or loss by rapidly adapting to and resolving engineering and operational performance. ▪ Led a team of field service engineers during the completion of daily operations and long-term projects while monitoring and reporting progress to locate and remediate any variance from expectations. ▪ Identified and planned strategic initiative which optimized integrated third party equipment to prevent false failures with coordination from global support teams and third party vendors. ▪ Assembled a highly skilled team which gained recognition for a reduction in downtime accomplished by optimizing product selection and software upgrades. ▪ Leveraged experience & expertise to create strategies which reduced project completion time from 15 to seven days. ▪ Beta tested new solutions which included software, hardware, telecommunications, operations, and new procedures. ▪ Created operational procedures for the transportation and installation of lithium powered equipment. ▪ Acquired vertical promotion with increasing responsibility within first two months of tenure.
- 3. Allison Marie Mills Infor, Colorado Springs, CO October 2011 – May 2014 ICS Consultant – M3 & SX.e/Infor Consulting Services – Automotive Fleet, Manufacturing, Distribution, Heavy Equipment ▪ Implemented new enterprise software systems while delivering key recommendations as the SME for CRM systems. ▪ Travelled overseas to Sweden during the development of in-depth “M3 Infor Education” training for consultants and partners which enabled staff to utilize all software and solutions. ▪ Captained a major project involving the resolution of post-installation issues which directly resulted in the client launching with fewer modifications, lowered TCO and increased profitability. ▪ Ensured the success of a 22-person cross-functional team during the implementation of a first-ever Distribution specific SOA integration package between CRM and ERP systems which increased customer sales by 20.3% and overall company profit by 16%. ▪ Performed system reviews, ERP upgrades and troubleshooted down systems as 24-hour on-call technical consultant. ▪ Achieved 110% utilization by learning new systems, processes and tools to share with the rest of the organization. ▪ Created training and conducted webinars for customers via webex. Commonly presented in front of customers while providing demonstrations and consulting. M3 Experience – International Accounting, Sales & Order Entry, Product Costing, Capital Projects, MDM, CLM, Technology Stack and customizations for heavy equipment and apparel companies. SX.e Experience – Attended functional training and technical training via knowledge transfer sessions. Gibson Consulting Group, Chicago, IL December 2010 – June 2011 Staff (Management) Consultant – $7.5B Industrial Conglomerate ▪ Negotiated new corporate alliances with technology suppliers while focusing on cost-effective terms. ▪ Supported 22 staff during operations including Management and Implementations, Purchasing Methodology, Manufacturing Site Visits, Negotiations, and Data Analytics. ▪ Reviewed 200+ supplier proposals, input and analyzed data, created negotiation scorecards & took notes in meetings. ▪ Generated a 24% annual savings by playing an active role during eight new partnership negotiations. Concentrek, A UTi Worldwide Company (Now DSV), Grand Rapids, MI Supply Chain Internship, Key Projects for President Dec. 2009 – March 2010 ▪ Conducted corporate backlog effort to audit and manage the Freight Payment Department during merger of accounts and facilities for performance, quality, and cost effectiveness. ▪ Collaborated with operations, freight payment, logistics & network administrator to target delays in processes and communications for inbound and outbound corporate billing services worth $4,000,000 worth of revenue. ▪ Analyzed and organized accounts to coordinate payment strategies between internal departments and external account managers. ▪ Established internal prevention methods by creating new inventory & timing systems and adjusting rating systems. Key accomplishments: Gained understanding of tariffs, pricing of loads, and consolidation of loads. Worked with a highly trained and professional supply chain team in a fast-paced environment. COLLIGATE EXPERIENCE Michigan State University – East Lansing, Michigan 2008 - 2010 Teacher Assistant – Engineering Modeling (MATLAB), Freshman Engineering Fundamentals, Kinesiology (Tennis) ▪ Created EGR100 coursework which included a carbon emissions rat race. ▪ Graded MATLAB homework and proctored tests. Reported findings to professors on an ongoing basis. College of Engineering Capstone Projects ▪ XGSciences - NanoGraphene Platlets, Lithium Ion Batteries vs. Automotive Parts, Economic Proof Analysis ▪ General Motors, Lansing Delta Assembly Plant - Supply Chain, Manufacturing & Technology Analysis ▪ SAP – Enterprise resource planning simulation for consumer goods company
- 4. Allison Marie Mills EDUCATION & CREDENTIALS Bachelor of Science in Applied Engineering, Supply Chain Management Cognate, Michigan State University, 2010 Master Certificate in Lean Six Sigma (Six Sigma Black Belt Certificate), Villanova University, 2016 Project Management Professional Course, Project Management Institute, 2014 CPIM training, APICS, 2013 PMI Agile Practitioner Certificate Course, Linkedin, 2019 Advanced Scrum Certification, Linkedin, 2019 Supplier Development Training, FCA, 2016 & 2017